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Reviews of Capitol One

street 182, row 107, Prampir Makara, Phnom Penh, Cambodia

#189 of 213 hotels in Phnom Penh

Guests' Choice

Review score

Based on 124 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.9

  • Location

    7.5

  • Facilities

    6.5

  • Staff

    7.7

  • Value for money

    7.1

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 30 October 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    I like if they allow kitchen for make a tea

    Hotal is good but main issue they don't allow kitchen to traveler don't make a tea 🍵

    Stayed in October 2023

  • Reviewed: 7 July 2023

    7.0
    Good stay, confortable
    • Business trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Staff inflexible when I asked to put 3 pieces of butter in one fridge. That could not be done because it is unusual

    Well situated, every body knows it. Simple but confortable

    Stayed in July 2023

  • Reviewed: 30 May 2023

    6.0
    Great location, cheap stay!
    • Leisure trip
    • Solo traveller
    • Twin Room with Bathroom
    • Stayed 1 night

    Two fans in the room I stayed in struggled with the oppressive heat during my stay and when you leave room you have to take card out for power, so you renter a sweatbox. But it was super hot during my stay and I guess that is to be expected.

    Loved the location, very central and plenty of food and coffee options close by and walking distance to Riverside.

    Stayed in May 2023

  • Reviewed: 8 April 2023

    5.0
    They are too picky when you pay them in dollars but give you a dollar change with rip on it
    • Leisure trip
    • Group
    • Triple Room with Air-Conditioning
    • Stayed 2 nights

    No water heater is available. The air conditioner is so small to provide a cold temperature for the room. They need to upgrade the air conditioner to a newer machine.

    The location is okay if you want to travel to Siem Reap via sleeper bus. The hotel also provides bus transportation.

    Stayed in April 2023

  • Reviewed: 24 March 2023

    7.0
    Affordable room for short term stay
    • Leisure trip
    • Solo traveller
    • Single Room with Air-Conditioning
    • Stayed 2 nights
    • Submitted via mobile

    The key card has to be submitted if leaving the room for any reason. The pillows provided were hard and not comfortable to sleep.

    The room was clean and spacious. The bathroom facilities were maintained good.

    Stayed in March 2023

  • Reviewed: 21 March 2023

    6.0
    check carefully the location before going there, wrong location at g.maps
    • Leisure trip
    • Couple
    • Twin Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very difficult to find, in google maps and booking.com it looks like it is very far from its real location, which is some official building and not the hotel at all. Be carefull with that, since you'll have to walk almost 30 minutes to the real location.

    big room with clean and confortable beds

    Stayed in March 2023

  • Reviewed: 11 March 2023

    7.0
    it was okay, next time I‘d stay somewhere else
    • Leisure trip
    • People with friends
    • Twin Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    - no warm water in our room, they told us this 2h before arriving and didn’t give us something else otherwise… they didn’t care and we had to pay full price as well

    - clean - City Center - good price

    Stayed in March 2023

  • Reviewed: 8 March 2023

    7.0
    It could be much better without roaches)
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 3 nights

    roaches is the worst moment

    I didn't order breakfast, so I can't rate it. The problem is roaches and ants. Especially roaches. It’s not a problem to get rid of them. The staff is friendly and helpful. Sometimes it was noisy, as the door doesn’t close tightly. Well, there’s space between it and the floor. So guest have to be ready to see insects in their room.

    Stayed in March 2023

  • Reviewed: 26 February 2023

    7.0
    Okay experience
    • Leisure trip
    • Group
    • Triple Room with Air-Conditioning
    • Stayed 3 nights

    Room with no window. The property is a maze. It took us twists and turns to get to our rooms. It took me a while to finally remember the path to our room. I'm somewhat concerned about fire safety. Towels were not soft.

    The location is central, near Orussey market, so we can walk to the market. (This market is even bigger than the Phnom Penh night market). To go to night market or Russian market, it took about 5 mins by tuktuk. Standard room with basic facilities (bed, table and chair, toilet with basic toiletries). The facility looked like an apartment complex in Hong Kong movie last century. Rooms were even equipped with a CRT television. The arrangement of rooms is like a maze - a surprising experience.

    Stayed in January 2023

  • Reviewed: 14 February 2023

    5.0
    Was OK for$11.
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    After complaining about the noisy fan, I went for the extra $5 for a/c which I couldn't get to work. I lived with the fan the second night which was liveable, using my earplugs.

    No elevator but I had a room just above ground.

    Stayed in February 2023

  • Reviewed: 1 February 2023

    6.0
    ok for budget traveller
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 7 nights

    no hot water , got a rash on my body because the water was cold and not hot, room needs cupboard so you can put your own padlock on for safety .i would rather pay more if the room had hot water

    excellent value , small clean tidy room , good security

    Stayed in January 2023

  • Reviewed: 1 January 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    My room was right next to a main road and Cambodian windows aren't double glazed also they only had an elevator with fire exit signs pointed at it so in case of fire wait for all other guests to escape to safety while you get warm, that's Cambodian health and safety for you though

    Room was spacious, clean and staff were very polite

    Stayed in December 2022

  • Reviewed: 21 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Twin Room with Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    restaurant staff rude, unhygienic coughing on me at the table, threw menu on table brought wrong order an unpleasant experience. Wifi a bit iffy, but ok when working

    Night staff was awesome, , reception staff in general very helpful, gave me free printing of papers i needed printed

    Stayed in December 2022

  • Reviewed: 17 October 2022

    6.0
    A minimalistic stay in the heart of the city.
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night

    Not very comfortable bed.

    I only stayed at this hotel for few hours. Its a very basic hotel in the middle of the market. Everything is very basic, don't expect much

    Stayed in September 2022

  • Reviewed: 15 April 2022

    7.0
    Good for a cheap hotel. You get what you pay for and I was not expecting luxury.
    • Leisure trip
    • Couple
    • Twin Room with Bathroom
    • Stayed 1 night

    Good value for money.

    Stayed in April 2022

  • Reviewed: 14 February 2022

    5.0
    Hotel is okay for the location, but being a busy area, it is hard to sleep past 6am in the mornings
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 30 nights

    Noise level caused issues when trying to sleep

    Location was handy

    Stayed in February 2022

  • Reviewed: 18 November 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 3 nights

    In January or February, I can't stay here without hot shower. But now, it is OK.

    The location is the next to Bus station. I think it is safe.

    Stayed in November 2021

  • Reviewed: 5 April 2024

    4.0
    Would not recommend this hotel to any traveler
    • Leisure trip
    • Solo traveller
    • Twin Room with Bathroom
    • Stayed 1 night

    The room was dismal, and was charged for a double because two twin beds were crammed into a single tiny room. Hot and not comfortable.

    A roof, fan, cold shower, and wi-fi. After the hotel reserved thru booking.com for the same night did not exist, was grateful for a room at the last minute

    Stayed in April 2024

  • Reviewed: 24 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 3 nights

    Great location.

    Stayed in February 2024

  • Reviewed: 28 December 2023

    3.0
    Not happy that I had to move room 3 times and all 3 rooms had the same problem
    • Leisure trip
    • Solo traveller
    • Twin Room with Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Toilet and sink drainage problem

    Not much

    Stayed in December 2023

  • Reviewed: 8 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with Air-Conditioning
    • Stayed 1 night
    • Submitted via mobile

    Nice and kind staff. Basic room but comfy. Big bathroom

    Stayed in December 2023

  • Reviewed: 3 December 2023

    10
    I can strongly recommend this hotel,
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 3 nights

    View from window but I was able to get more expensive room possibly with better view.

    I come at 3 am and I contacted them before, they promptly answer my question about check in out of hours and all goes smooth. Hotel is good value for money (do not except luxury for 7$ per night). Location is perfect, just above bus station so I get on bus to Siem Reap form hotel without any travel. Hotel is next to busy market so there are in 2 minutes from hotel all you need, place where you can bay sim card, supermarket, many street restaurants, I feel safe when i walk around at night.

    Stayed in November 2023

  • Reviewed: 9 October 2023

    8.0
    Good value for money and convenient for travel connections.
    • Leisure trip
    • Solo traveller
    • Twin Room with Bathroom
    • Stayed 1 night

    No comments, previous stays at the guest house.

    Previous stays at the guest house because of its location to Capitol Bus Station and, it is not far from Central Market, Riverside and Royal Palace. Good level of security, CCTV in use on all floors. For work, good Wi Fi connection. Restaurant next to guest house. Helpful staff.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The hotel is very difficult to find, the rooms are old, shabby, no air conditioning. I don't recommend staying here.

    The staff is responsive

    Stayed in August 2023

Showing 1 – 25

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