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Reviews of Emerald BB Battambang Hotel 3 stars

Street 208, Rumchek 4 Village, Ratanak Commune, Battambang, Cambodia

#31 of 43 hotels in Battambang

Guests' Choice

Review score

Based on 52 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.1

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    8.2

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 18 February 2024

    9.0
    Great mid priced hotel. Highly recommended.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    There was no breakfast, which I was fully aware of, but I like breakfast. However, almost no hotel in the mid range in Battambang was offering same. In fairness, there were at least two restaurants very near the hotel offering breakfast. Small disposable shampoo and conditioner bottles which are environmentally unfriendly, but on the positive side the bins were lined with newspaper and not the usual plastic bags. Great idea. No safety deposit box in the room. To me given that I am moving around a lot this is important. I have marked the hotel down because of that.

    Stayed here for one night of 17/02 to 18/02. After staying 2 nights in the absolutely dreadful Royal Hotel on the other side of the river, I felt like I had arrived in paradise when I entered the foyer here. Lovely heavy wooden furniture in the foyer. Very nice reception desk. Nice room with small balcony with lovely city view. Free bottled water, a great fridge, tea and coffee making facilities, an undersheet between the bedsheet and the mattress to protect the mattress from human sweat and dead skin Toiletries & non-slip tiles in the bathroom. Tiling in a wood effect in the bedroom was attractive. Fantastic value at $21 per night. Highly recommnended. If I return to Battambang I would definitely stay in this hotel again.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    7.0
    Quite satisfactory with some minuses that i believe wouldnt cost the retaurant too much to fix.
    • Leisure trip
    • Solo traveller
    • Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The staff is excellent,but i was a little disappointed with the room: yes there is a balcony but no any kind of chair there.In fact in the two single bed room there was only one ( too low ) chair for a person 175 cm tall.It wasnt either comfortable that although there was a shower cabin,most of the water spread along the bathroom.the restaurant doesnt either have bicycles for rent,sth thai i would appreciate. Th

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    A good budget hotel
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    no place to eat. Was closed

    Walking distance to riverside

    Stayed in January 2024

  • Reviewed: 18 July 2023

    8.0
    Very good
    • Business trip
    • Group
    • Standard Twin Room with Balcony
    • Stayed 7 nights

    Wifi was spotty at times.

    Breakfast was good, room was clean and cool and bed was comfortable.

    Stayed in July 2023

  • Reviewed: 16 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Very dated hotel and halway often had bad smells.

    Very spacious room and balcony with a great view. Good location just out of the main town.

    Stayed in June 2023

  • Reviewed: 13 February 2023

    8.0
    Nice stay in a comfortable room in Battembang
    • Leisure trip
    • Couple
    • Standard Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Location could be better. Dirty dusty road out front with no walkway

    Clean, comfortable, helpful staff.

    Stayed in February 2023

  • Reviewed: 8 February 2023

    9.0
    I like all facilities and room.
    • Business trip
    • Couple
    • Standard Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    car space

    good room

    Stayed in February 2023

  • Reviewed: 30 December 2022

    9.0
    Highly recommended.
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Low flow shower

    Stayed in December 2022

  • Reviewed: 9 December 2022

    8.0
    good value with good price
    • Business trip
    • Group
    • VIP Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Hot shower doesn’t work.

    Staffs are very friendly.

    Stayed in December 2022

  • Reviewed: 12 November 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Good Price and Location

    Stayed in November 2022

  • Reviewed: 9 November 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    I didn't experience anything wrong.

    The hotel is at a few minutes walk from downtown, which is good: quieter! There are various restaurants, street foods and shops around, especially a minimart right at the opposite side of the street, with friendly owners. The hotel and the (large) room were very, very clean, bed comfortable (perfect pillows), and furnitures well maintained. Good aircon. I recommend balcony rooms from which you will have a view on the monastery just near. Great value for money.

    Stayed in November 2022

  • Reviewed: 10 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Parking, although they do have it, can be challenging. Did not have a security safe.

    The staff are accommodating and cheerful. The rooms are a decent size for the price.

    Stayed in August 2022

  • Reviewed: 7 March 2022

    9.0
    A very nice hotel with good staff
    • Business trip
    • Group
    • Standard Twin Room with Balcony
    • Stayed 1 night

    Shower needed repair Little bit out of town. But tuktuks cheap

    Good spacious room

    Stayed in March 2022

  • Reviewed: 10 December 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    🙂

    Great location, nice clean room

    Stayed in December 2021

  • Reviewed: 10 February 2024

    10
    Great short stay in a very comfy room
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Comfy bed , hot water , quiet nights sleep, good quiet aircon and a television that works ( if you want it ) Wi-Fi wasn’t too bad , location was good for me, just out of main area as I don’t mind a walk .

    Stayed in February 2024

  • Reviewed: 28 December 2023

    5.0
    Ok but wouldn’t book again
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Hot water was non existent most of the time and facilities a bit tired

    Good location

    Stayed in December 2023

  • Reviewed: 13 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The room was clean and the staff very nice. The location was good as it wasn't far from the city center. The lift was very appreciated.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi not working in our room. Staff wanted to help but couldn't

    Stayed in November 2023

  • Reviewed: 19 October 2023

    6.0
    Should try Classy Hotel next door, it provides a better value.
    • Business trip
    • Couple
    • Standard Twin Room with Balcony
    • Stayed 2 nights

    The VIP room door has problem and the staff could not fix it in a timely manner. Also, the spa in the first room was broken so we have to change room instead. The VIP has spa but does not have shower area. It was a bit inconvenient if you want to only take a shower.

    The room is bigger than normal room in this area.

    Stayed in October 2023

  • Reviewed: 15 April 2023

    10
    High recommendation for family.
    • Leisure trip
    • Family with young children
    • VIP Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Room space

    Stayed in April 2023

  • Reviewed: 29 January 2023

    10
    Great hotel! Would stay again.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    This is not the hotels fault in any way. Just a heads up, there’s a really cool temple complex right outside the hotel. Sunday morning the monks were chanting and playing music very loudly for hours starting at 545am. Bring earplugs!

    Great hot water. It’s a 10-15 min walk from the main area where most tourists go so it’s a bit quieter. Restaurants right outside. Large room, comfy bed and pillows. I can tell the bedding was actually washed unlike other places I have stayed.

    Stayed in January 2023

  • Reviewed: 8 August 2022

    10
    no problems at those hotel. very helpful
    • Leisure trip
    • Couple
    • Standard Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    I like the reception staff. Perfect English.

    receiption people so friendly and helpful. talk perfect English. very clean hotel. so close to night market and all good. I will always stay at this hotel.

    Stayed in August 2022

  • Reviewed: 14 July 2022

    5.0
    Ok hotel
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No restaurants handy

    Close to the river

    Stayed in July 2022

  • Reviewed: 17 May 2022

    4.0
    Nice view, but lacking in digital and hardware
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Terrible unstable WiFi and TV-signals. Insects are to be expected in SEA, but the stream of cockroaches, beetles and ants got tiresome. Weird, sticky table surfaces made cups, saucers, pc, tablet/mobile covers, cables stick, leaving marks both in tables and units. Uncomfortable "chair" to sit on for balcony/work.

    Nice size balcony with a view to a local pagoda and townscape. Laundry, grocery and street food and drinks nearby.

    Stayed in May 2022

Showing 1 – 25

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