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Reviews of iRoHa Garden Hotel & Resort 4 stars

No.8,Street 73, Sangkat Tonle Bassac, Chamkar Mon, Phnom Penh, Cambodia

#1 of 213 hotels in Phnom Penh

Guests' Choice

Review score

Based on 184 hotel reviews

9.7

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.6

  • Facilities

    9.6

  • Staff

    9.9

  • Value for money

    9.6

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    None

    I was drawn to this hotel by its high score reviews. After experiencing their service, I understood why so many people rated it so highly. Situated on a quiet and safe street, surrounded by government officials residing in grand mansions, it offers a serene escape. Security guards stationed at both ends of the street add to the sense of safety. The hotel boasts a beautiful garden, where the only sounds one hears are birds chirping. It's hard to believe such an oasis exists in the bustling center of PP. The owner and staff are exceptionally hospitable and warm. I would definitely choose to stay here again on my next visit to PP.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    relaxing and friendly break
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    a quiet space right in the heart of Phnom Penh. Relaxing pool and gardens and an excellent breakfast.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    A tranquil oasis in the heart of Phnom Penh
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There is nothing we didn't like. This is an exceptional hotel, full of character. Be mindful that if you visit in the dry season, or at it's hottest (April) like we have, then walking anywhere really isn't an option! The hotel will order a taxi or tuk tuk for you and it's very cheap.

    This is a truly amazing hotel. We were greeted by the owner, who took the time to explain our location and offered ideas to add to our itinerary. He is a very kind gentleman and his relaxed demeanor permeates through the hotel staff, all of whom are very approachable and attentive. Every staff member makes you feel welcome, as if you're at home. iRoHa is located in Phnom Penh's quiet embassy district a stone's throw away from some of the city's major sights. However it is calm and peaceful within the grounds of the hotel. To have such peaceful and beautiful gardens and scenery in the heart of Phnom Penh is a delight. The swimming pool is excellent, food and breakfast is of a high standard and the rooms are creatively put together with real thought. If we were ever to return to Phnom Penh we would book this hotel immediately. We stayed on the third floor with a balcony. If this room is available then we would recommend, sitting outside watching the sunset, reading a book is quite something.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Well run, small hotel with attentive staff
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Can’t think of anything

    Exceptionally friendly - staff engaging not just about smiles. Great breakfast. Excellent communication -good value

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Would come back to Phnom Penh just to stay at this hotel again. Loved everything about the hotel but most importantly the staff were so incredibly genuine and kind. I have stayed anywhere from budget hostels to five star resorts and this hotel gets everything that is actually/truly important, right; you can really tell that a lot of thought and care went into designing the property and the experience. Please do yourself a favor and stay at the iRoHa

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    A beautiful hotel with outstanding service
    • Leisure trip
    • Solo traveller
    • Comfort Balcony Patio View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The staff members are thoroughly competent and appropriately attentive, and they are just lovely people to interact with. The owner is similarly friendly and thoughtful. He introduced himself upon my arrival and shared helpful tips about Phnom Penh. The room was delightful and completely comfortable. The pool was for me just the right temperature - not too cold. The garden is gorgeous. It is lush and well-cared-for. The food and drinks were delicious and service was timely. Staff helped with tuk tuk bookings and other requests. This hotel is charming. There is no sense of it being in the middle of a heaving metropolis because it is so peaceful, yet the location is close to lots of attractions. It was the perfect start to my Cambodian trip. I would definitely go back.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Great choice sums it up.
    • Leisure trip
    • People with friends
    • Comfort Balcony Double Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. This was the best hotel we stayed in on our 3 weeks of vacation.

    If I could give this hotel a 10++, I would. It had all the criteria I look for in a nice hotel; clean, safe and everything functioning correctly, but it was the details that made this place stand out, such as a full length mirror, excellent overhead lighting that can be adjusted depending on which lights you choose to use, and many easy to reach outlets, including by the beds. The welcoming treats were delicious, and the room has a tea and coffee service provided as well as a minibar. I ate at the restaurant numerous times and the included breakfast had a wide range of choices, both Asian and Western. The dinner menu was more limited but the several vegan options were delicious and filling. The quiet location worked for us as we were taking day tours that picked us up and dropped us off at the hotel. Tuk tuks and transfers can easily be arranged at the reception.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Comfort Balcony Patio View
    • Stayed 3 nights

    Beautiful grounds, great pool. Hotel owner and staff very welcoming and helpful. Breakfast was included and had a great choice, and other food and drinks were good too. Room was very well designed and comfortable. Very relaxing vibes. Private road location.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The iRoHa hotel was my gateway to Cambodia, and the door swung wide open as soon as I stepped out of the tuktuk as I’ve been greeted by attentive and smiling staff. The place is like an urban oasis, a haven of relaxation in the middle of the city hustle, and just secluded enough to enjoy the sought-after tranquility. I have an incredibly memorable impression of the warmth and kindness of the entire staff, which has forever changed my perception of hospitality: your home may not be the one you claim, but rather where you're welcomed as such. « Welcome home, sir » Sincerely, thank you.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    An amazing green oasis in Phnom Penh ❤️

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Next time we are back in Phnom Penh we will definitely stay again at iRoha hotel
    • Leisure trip
    • Couple
    • Comfort Balcony Double Pool View
    • Stayed 1 night

    Everything was excellent at the hotel. The staff is very attentive, the owner himself comes to greet every guest and ask if everything is satisfactory. The rooms are large and very comfortable, the bed is comfortable too. There is complimentary coffee capsules given daily and water with free refills. The breakfast is great too, lots of options and delicious. The breakfast timings are great (all day breakfast until late in the evening so you're not rushed to wake up to eat while on holidays). The dining at the hotel restaurant also has great options in terms of food and drinks. The property is lovely, its like a little oasis in the middle of a busy city. The area is quiet and secure (behind the Vietnam embassy). The pool area is beautiful and very comfortable, the pool is large enough to enjoy with other guests and theres lots of seating around the pool too. Bonus, the hotel has an adorable cat who is unfortunately difficult to find at times but very sweet. The hotel might be a bit far from the palace and pagoda (15min tuktuke ride), however it is 20-minute walk to S-21 prison and very close to the russian market. It is also closer in distance to the killing fields compared to if you leave from the city centre. There are also lots of great restaurants and bars in the area which are all at walking distance too. Overall would highly recommend staying here for your trip to the capital. When we come back to Phnom Penh we will definitely be staying here again.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    An Experience and not just another Hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A lush very quiet oasis in the middle of a busy city. 1 USD on Grab to get most places. All day Breakfast until 9pm at night. Something on the menu for western, local and Asian. I liked the Cambodian and Asian. In a Secure Enclave half way a long a security controlled street. You enter by ringing door bell and staff welcome you home. You exit by staff escorting you to entrance wishing you a good time. At check in the Japanese owner greets you and provides good info. Indeed he also visits at breakfast to ensure you are ok and what you are up to for the day once again providing info if required. On departure he even emerged to wheel our bags to the Taxi and wish us farewell. Staff are all awesome. Iroha is an experience and not just another boutique hotel. Massage by Samantha was sensational. We highly recommend. If you are disabled or very elderly it may not be for you as no lift yet only 2 flight of stairs and staff carry all baggage. You would need to request ground floor.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Perfect oasis in the heart of PP
    • Leisure trip
    • Solo traveller
    • Villa Theato Double
    • Stayed 2 nights
    • Submitted via mobile

    Incredible service and peaceful ambiance. The best pool and garden in Phnom Penh, softest bed linen and loveliest staff

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Oasis of calm and tranquility. Fabulous service
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    It is an oasis of calm ! Staff exceptionally helpful and friendly- nothing too much trouble. Food was very good too

    Stayed in March 2024

  • Reviewed: 2 March 2024

    10
    Fabulous stay, friendly staff, great pool, excellent room, and great attention to detail.
    • Leisure trip
    • Couple
    • Deluxe Balcony Pool Front Double or Twin
    • Stayed 1 night

    Nothing!

    We liked everything! Pool, room, the staff - best hotel we stayed in in Cambodia.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 3 nights

    The staff were extremely attentive and helpful.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    Peaceful oasis
    • Leisure trip
    • Family with young children
    • Comfort Balcony Double Pool View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing to be honest. But for some constructive criticism...food service a little slow and staff at times forgetful; would be good to have more seating around the pool, particularly for families.

    Very friendly, attentive and helpful staff. All day breakfast. Good quality food. Tranquil environment. The management went out of their wait to ensure we got a room right next to our children.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Fabulous stay in IRoHa Garden hotel.
    • Leisure trip
    • Couple
    • Villa Theato Studio Double
    • Stayed 5 nights
    • Submitted via mobile

    Nothing not to love.

    Probably one of the best hotels I've ever stayed in. Staff were so lovely. Could not do enough. Owner made an effort to welcome us and chat at breakfast. Breakfast was beautiful and nothing was too much trouble. Food in the restaurant for dinner was also amazing. Felt very safe while there as you have to buzz to get in. Surrounding was fabulous. Massage was one of the nicest I've had. Would highly recommend staying here. I want to go back soon!

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Highly recommendable! Staff was amazing!
    • Leisure trip
    • Family with young children
    • Comfort Balcony Patio View
    • Stayed 1 night

    Very nice place. Everything was really nice. Room, garden, restaurant, breakfast, staff. We would have liked to stay more nights at Iroha!

    Stayed in February 2024

  • Reviewed: 9 February 2024

    10
    Excellent resort - highly recommendable!
    • Leisure trip
    • Family with young children
    • Comfort Balcony Double Pool View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Mom, 9yo daughter and dad traveling. Had 2 rooms with pool view. Very happy with everything. Food was delicious. Staff was excellent! Will highly recommend

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Service was amazing especially after my wife injured herself and was had to go to the hospital for a few stitches. The manager accompanied us to the hospital and helped navigate us through the process of getting the stitches

    Stayed in January 2024

  • Reviewed: 25 January 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel is very private and feel like home.

    Almost good, but need to request butter and jam . Normally, must serve with bread .

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    we had 2 short stays at the hotel and they were both excellent!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing to add!

    Especially the warm welcome from both owners and the entire team

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    unparalleled service - staff made the stay perfect. Thy especially was very helpful.
    • Leisure trip
    • Couple
    • Comfort Balcony Double Pool View
    • Stayed 5 nights
    • Submitted via mobile

    property was fantastic and was a little oasis in the bustling city.

    Stayed in January 2024

Showing 1 – 25

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