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Reviews of Hotel KVL 4 stars

379 Preah Sisowath Quay, Daun Penh, Phnom Penh, Cambodia

#18 of 213 hotels in Phnom Penh

Guests' Choice

Review score

Based on 96 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.6

  • Facilities

    9.2

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    9.9

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Showing 1 – 25

  • Reviewed: 14 April 2024

    9.0
    Very good value for money , and a super location
    • Business trip
    • Solo traveller
    • Atrium King Bed
    • Stayed 2 nights

    During my last stay , I didn't pay attention to the room I book , and it was on the patio , which is nice as well but not as nice as the one on the river... my bad !

    The welcome has always been perfect , I feel privileged as it is not my first stay at this hotel. The staff is always helpful and very smiley. Quality of service is very good especially when you travel for business.

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    Very elegant boutique hotel in the heart of Phnom Penh, overlooking the river
    • Leisure trip
    • Solo traveller
    • Atrium Twin Bed
    • Stayed 1 night

    The one thing i didn't like is that the room I had was not quiet, for example, I could hear people walking / talking in the corridors, I could even hear the phone ring in the room next door, the walls were paper thin. otherwise, i really liked the hotel.

    Hotel was great, excellent location, very clean and very nice. Staff were very helpful and efficient.

    Stayed in April 2024

  • Reviewed: 3 March 2024

    10
    Great view
    • Leisure trip
    • Couple
    • Deluxe City King
    • Stayed 3 nights
    • Submitted via mobile

    Khmer food in this hotel (at least for breakfast) focused on burnt garlic flavor. If you want to experience the full range of Khmer food, you should visit other restaurants in the city.

    5-Star-Level hotel. Great view of city sights and skyline from the room. Rooftop bar with great view of the river at night. Very quiet and soundproof rooms at nights.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    Great location and a luxurious feel.
    • Leisure trip
    • Solo traveller
    • Deluxe City King
    • Stayed 1 night
    • Submitted via mobile

    The vent of the air conditioning blowing on my head all night.

    Location, quality, style, and feeling of luxury and a very attentive staff.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Amazing View
    • Leisure trip
    • Solo traveller
    • Deluxe River King
    • Stayed 2 nights
    • Submitted via mobile

    Bed is big but a bit hard.

    Rooftop Bar

    Stayed in January 2024

  • Reviewed: 1 February 2024

    9.0
    Nice views from the room
    • Leisure trip
    • Couple
    • Deluxe River King
    • Stayed 2 nights
    • Submitted via mobile

    Communication was a problem, both in understanding as well as explaining.

    Fantastic location. We had a river facing room overviewing the confluence of Mekong and Tonsle Sap. Don’t need any touring options. Everything is close by

    Stayed in February 2024

  • Reviewed: 25 January 2024

    9.0
    Great hotel , great staff for a good rate
    • Leisure trip
    • Solo traveller
    • Deluxe River King
    • Stayed 1 night
    • Submitted via mobile

    Modern , chic , great location

    Stayed in January 2024

  • Reviewed: 22 January 2024

    9.0
    Happy to come again
    • Leisure trip
    • Solo traveller
    • Atrium Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    Instead of all day breakfast only up to 10:30

    Clean, nice, new

    Stayed in January 2024

  • Reviewed: 6 January 2024

    8.0
    Very good
    • Couple
    • KVL Suite King Bed
    • Stayed 1 night
    • Submitted via mobile

    The room service

    The environment

    Stayed in January 2024

  • Reviewed: 30 November 2023

    10
    Good location
    • Business trip
    • Solo traveller
    • Atrium King Bed
    • Stayed 1 night

    All was perfect

    Super !

    Stayed in November 2023

  • Reviewed: 25 November 2023

    10
    Amazing hotel, excellent service, great location right on the river!
    • Leisure trip
    • Couple
    • Deluxe City Twin
    • Stayed 2 nights
    • Submitted via mobile

    Really excellent service from every single staff member. Helpful hints for getting around, and about what was happening in the city. Gave my husband extra help getting money exchanged. Arranged our pickup and ride back to the airport for a reasonable price. The food at the cafe was delicious, and service excellent, as well. Very comfortable room, lots of space!

    Stayed in November 2023

  • Reviewed: 22 November 2023

    10
    Comfortable with spectacular river views
    • Leisure trip
    • Couple
    • Deluxe City King
    • Stayed 2 nights
    • Submitted via mobile

    City view room on second floor faced a concrete wall a few metres away and the dead pigeon on window ledge a bit of a disappointment. Paid extra and had river view. Great! It’s expensive and has the same character as all similar hotels throughout the world. Inside we could have been anywhere!

    Great hotel, top location, upgraded room from city view to river view, roof terrace has wonderful views and staff are as attentive as they could possible be

    Stayed in November 2023

  • Reviewed: 20 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Executive King Bed
    • Stayed 2 nights
    • Submitted via mobile

    I expected for this price to have an on-site gym and pool. Also the laundry costs were way too high

    Staff, room, bedding

    Stayed in November 2023

  • Reviewed: 16 November 2023

    9.0
    Business property at the core of Phnom Penh
    • Leisure trip
    • Solo traveller
    • Deluxe City King
    • Stayed 2 nights
    • Submitted via mobile

    The staff is not very well trained. Given this is a high end property I would expect better English skills and more effort to provide service.

    Top notch facilities, great location.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive King Bed
    • Stayed 3 nights
    • Submitted via mobile

    Perfect service, delicious breakfast and wonderful room including a spectacular view along the riverside. We can highly recommend staying here.

    Stayed in November 2023

  • Reviewed: 4 October 2023

    10
    a great pleasure
    • Leisure trip
    • Couple
    • Atrium Twin Bed
    • Stayed 4 nights
    • Submitted via mobile

    nothing

    the staff goes above and beyond to please you ,breakfast is fantasy ,you fell you are at the four season hotel,thanks for all them

    Stayed in October 2023

  • Reviewed: 4 October 2023

    10
    Definitely one of the best hotels I booked
    • Leisure trip
    • Family with young children
    • Deluxe City Twin
    • Stayed 1 night
    • Submitted via mobile

    Can’t think of anything that needs to be improved

    Very very good location, can see the Royal Palace from the window in the room and take a walk by the riverside. The decorations and facilities are modern and the shower is extremely excellent. There’s a tube coffee beside the hotel and we enjoyed the Cambodian brand’s coffee with riverside view. Very happy and satisfied with this hotel and proud of my wisdom choice.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    10
    Confortable and clean
    • Leisure trip
    • Couple
    • Deluxe City King
    • Stayed 1 night
    • Submitted via mobile

    Meal and breakfast were not the best.

    Perfect location ! Very confortable and clean !

    Stayed in September 2023

  • Reviewed: 18 August 2023

    10
    One of the best hotels I have stayed due to location and staff. Will be back!
    • Leisure trip
    • Couple
    • KVL Suite King Bed
    • Stayed 5 nights

    None

    What a wonderful experience from the very late check-in throughout our stay. Best location to enjoy Phnom Penh. Staff extremely friendly, professional and helpful. Breakfast which was include very good and love the idea that every day you can select something else. Thanks for all the assistance with the transport.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    9.0
    Exquisite and refine hotel with good value
    • Business trip
    • Solo traveller
    • Deluxe River King
    • Stayed 1 night
    • Submitted via mobile

    Very warm welcome back ! Much appreciated when you’re far from home Many thanks Service is more than good, professional

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    A room with a view?
    • Leisure trip
    • Couple
    • Atrium King Bed
    • Stayed 3 nights
    • Submitted via mobile

    Our room looked into the hotel atrium through bunker like windows. Absolutely recommend booking a room with a view of the river. Definitely worth the additional cost to avoid cabin fever.

    Very well located for restaurants, bars and tourist attractions. Very good view of the river from the roof top bar. Modern and cozy. Free alcoholic drink on arrival.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    9.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Deluxe River King
    • Stayed 1 night
    • Submitted via mobile

    No pool

    Bathroom & toiletries were fabulous

    Stayed in August 2023

  • Reviewed: 1 August 2023

    9.0
    My new favorite hotel in Phnom Penh !
    • Business trip
    • Solo traveller
    • Deluxe City King
    • Stayed 1 night

    Very nice hotel which really met my expectations : - Very well designed - Nice rooms - Very good staff - Very decent breakfast I will surely good come back !

    Stayed in May 2023

  • Reviewed: 19 July 2023

    9.0
    Nice stay
    • Business trip
    • Group
    • Deluxe City King
    • Stayed 5 nights

    Nothing

    Very nice location and good breakfast

    Stayed in July 2023

Showing 1 – 25

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