Hotel close to the many attractions as a Royal Palace, Central Market, Pagoda etc. Comfortable bed, big room and good breakfast.

Stayed in May 2024

A roach, but I sent it down the toilet, but this is Asia.

I was very surprised at the quality of the room and the size, near the Palace, down a quiet cul-de-sac. Staff helpfull, internet and a few good English channels on the TV.

Stayed in May 2024

Good location to all facilities

Stayed in March 2024

Would have enjoyed knowing in advance that not everything was functional, however we were given the alternative to enjoy the breakfast/ restaurant of another hotel in the same street

We enjoyed a big discount because some work was on going in the hotel. Overall good facilities and nice location :)

Stayed in March 2024

The breakfast and pool was at the main hotel, and there was never enough swimming towels, our room card gave some problems, but other than that it was good.

Very nice pool and spacious room, amazing shower en good brewery selection.

Stayed in February 2024

The reception staff were friendly when approached but didn’t really make an effort to be welcoming.

Lovely hotel- lots of character- very comfortable beds. Clean and good breakfast.

Stayed in March 2024

Water leak somewhere in the bathroom so that the floor was always wet No restaurant we had to go a few doors down to another hotel for breakfast & meals. The pool here was very small & didn't seem to get used so no pool towels

Good location, close to Royal Palace

Stayed in February 2024

Nothing

Friendly staff

Stayed in February 2024

No hot water in shower.

Room was big and clean. Great view from upper floors and was pretty quiet. Some stray dogs barked during night though. Good a/c and good wifi. Excellent price and included great buffet breakfast.

Stayed in February 2024

the breakfast was average.

The decorum (impressive khmer-baroque style!), the nice views from my room on the 10th floor, good Internet, quiet, the dining room bordering the swimming pool on the roof-top (14th floor) with stunning views at night. By the way I managed to upscale my stay from Okay Palace Hotel to its neighbouring "bigger brother" The Okay Boutique Hotel in Phnom Penh

Stayed in February 2024

Breakfast was located in sister hotel about 1 min walk away. Breakfast very disorganised.

Traditional architecture and styling

Stayed in January 2024

Building was tall. I recommend to ask for a room high up for brightness and view. I had the opportunity to move to 10th floor after one night at a lower level. Lots of wood carving objects everywhere. Helpful staff.

Stayed in January 2024

Broken equipment in the bathroom. (leaking pipe)

The rooftop restaurant and both rooftop pools are a nice plus to the stay.

Stayed in February 2024

had trouble finding power points, hidden behind furniture, not very good breakfast. if the extraction fan is not left on the bathroom smells.

room spaciousness good views. staff pleasant and helpful.

Stayed in January 2024

Shower : no hot water , for 35 dollars thé night . Swimming pool very cold . Balcon : very Bad . No view , and air conditionning unit location in the balcon . Impossible to stay in balcon . Only one 220v .....

Good location , near all you need , restaurant, market , palais royal . Roof top and swimming pool .

Stayed in January 2024

Great location, clean, good aircon, great shower. Pool and bar staff were lovely, reception staff so so.

Stayed in January 2024

We were transported to our hotel by a tuk tuk driver associated with Giant Ibis bus company who insisted he was coming back the next day to take us on a tour. We told him very firmly, no. At 8am the next morning we started receiving phone calls from reception that our 'driver' was here to take us out for the day. We asked reception to tell him to leave. After this we received 4 more calls and reception then escorted the driver to our room. This is not acceptable. Said driver then followed us around Phnom Penh for the rest of the day. Mildly unnerving.

The hotel is situated down an alley, around the back of its sister hotel and therefore very quiet. The rooftop pool was lovely although the attached bar wasn't open. The room was beautiful!!!

Stayed in January 2024

For breakfast you have to leave the building and walk around the corner to the OKAY Palace Hotel. But that’s a very minor thing…wouldn’t put anyone off staying here at all.

Everything really. Clean and tidy with good staff.

Stayed in December 2023

Great location,not far from the river front. Nice big rooms and great shower.

Stayed in January 2024

None

The room was so comfortable and the location.

Stayed in January 2024

Would've been 10 out of 10 except for - They have tried to "black out" the glass panels in the balcony doors but there is no curtain*. A finger sized door "gap" mean mozzies still find their way in, even on the 9th floor. (You will bruise your legs on the chunky bed.) 2 out of 3 pool parasols need repairing. This pool bar restaurant is closed, in favour of the one atop the sister hotel nextdoor. I found myself tidying the terrace on several mornings, putting pool furniture back in place, and clearing discarded room towels, bottles & tinnies. Might I suggest 1x daily inspection at dusk & a net to scoop out the bugs. The staff seeed more interested in installing pretty fairy lights around the balustrades. Several carpet runners have been laid because the patio tiles are hot ! 👍🏼 Free guest flip flops are provided but mine were odd sizes & far too small to wear. (I took them to reception on day #1 but they were never replaced.) I messaged our arrival time, so why not turn the fridge on !? I had to move a huge piece of furniture to plug it in !

Rooms are just as opulent as they appear in the listing. We had a dual aspect superior corner room with great city views from multiple windows. Net voiles & thicker curtains*. Chunky darkwood colonial style furniture with king centrepiece bed and additional couch. Big wetroom with powerful shower. Plentiful toiletries. Cleaned every other day. Replenished bottled water. English news on TV including BBC & Sky. Fridge. Safe, plus key lock drawer for attache case. Remote controls for the AC & ceiling fan. (Fan can be set at very slow speed for a pleasant gentle breeze.) Multi lighting options, (but no bedside reading lamps.) Both U.K. & Twin round plug sockets. My request for extra pillow and extra towel were dealt with swiftly. Excellent little rooftop pool. About 1.5km from Independence Monument + Park & Statue of His Maj. Many beautiful pagodas close by, (as seen from the pool terrace.) About 2 blocks away is Street 172. Frequented by locals and ex-pats. Good for sports coverage, pool players, pub grub, cocktails & cheap draught beer. Other cuisines also availabe. (More mature than bawdy Bassac Street.) Sick of fizzy lager ? Check out Hops Craft Brewery & Beer Garden about 15-20 mins walk away.

Stayed in January 2024

Breakfast was a let down. Very limited choice, yet the hotel is first class.

The helpful receptionist And the spacious room.

Stayed in January 2024

The location on a side road was not too pleasant.

It was authentic traditional style of room and hotel.

Stayed in January 2024

Very small balcony with limited view. Now usb connection on Tv - neede to to look at stuff for work. Very limited online pc facicility in sister property. food ok but not great.

Location was great. Value for money. good facilities and great decor. Fabulous shower

Stayed in December 2023