Nothing.

Loved the olde world atmosphere, the Elephant Bar is simply superb, and the restaurant is absolutely exceptional.

Stayed in March 2024

The shower stall is way too small. Also having Glass shampoo bottles in a narrow shower stall on a small ledge is a disaster waiting to happen.

Staff were very friendly and helpful. The Elephant Bar was great and buzzing.

Stayed in March 2024

Nothing

It was immaculate

Stayed in April 2024

Nothing.

Courtesy, comfort and colonial charm with fantastic Art Deco surrounding these qualities.

Stayed in April 2024

Nothing

Wonderful service and beautiful building/rooms/facilities.

Stayed in April 2024

Expensive for Cambodia, but it did not disappoint.

Beautiful breakfast, great location. Elegant restoration of a colonial hotel.

Stayed in April 2024

Nothing

Staff exceptional

Stayed in April 2024

All was perfect

Staying at Raffles Hotel in Phnom Penh was an amazing experience. I especially loved the beautiful pool, the entire atmosphere at the hotel and especially the incredible friendly and passionate staff.

Stayed in March 2024

very good, tasty and full assortment breakfast Elephant Bar is always nice - drinks are perfect Concierge very helpful with arrangements and advice, especially Mr. Sopheap was very kind and helpful.

Stayed in March 2024

Service, facilities location.

Stayed in March 2024

Nothing really.

The room was very comfortable and well appointed. Breakfast was one of the best hotel breakfasts I've had. Enjoyed a superb cocktail in the Elephant Bar.

Stayed in February 2024

Only 2 things: 1. The check-in process was very long; and 2. I had booked two separate stays in exactly the same way, however, one trip included breakfast and the other did not. Both booked via booking.com.

Everything was top notch.

Stayed in March 2024

Atmosphere of the Hotel, excellent level of service

Stayed in February 2024

Not a thing

Staff, room, breakfast (best breakfast ever in a hotel)

Stayed in February 2024

The rooms were (too) small. Bathrooms without a bidet

Location, atmosphere, grandeur, pool, breakfast, balcony, bar!

Stayed in January 2024

I expected better customer service. It did not feel five star. I understand English is not a first language but I’d expect reception and boutique staff to speak it. No one asked how our stay was, could they get us a taxi, how our cocktails were etc. Also the breakfast was very poor for the money. Undercooked eggs and overcooked pastries. Good service there however. Mosquitoes at the pool are an issue and the internet is very shaky. It’s also more adult focused and not much to do for children. For the reputation the property itself did not disappoint but the service was not as one would expect. Still enjoyed our stay. Just leaving feedback.

It’s a stunning property with beautiful, comfortable rooms and very tranquil pool.

Stayed in February 2024

Everything was pure luxury, the bed comfy pillows, lovely linen. The room was exceptionally clean. High ceilings and good amount of space. Lovely to have the terrace. We loved the elephant bar, great offers on the cocktails every time. The sun loungers were very comfortable, we enjoyed the quiet pool. Fantastic stay

Stayed in February 2024

Grand luxury - great breakfast selection - great staff - loved the pool.

Stayed in December 2023

The hotel is located in the city centre, but it is very quiet. Breakfast is very rich and dinner is also very delicious. The service staff here are smiling and very friendly. If there is still a chance to come to Phnom Penh again, I will choose to stay in this hotel.

Stayed in February 2024

However, there was an aspect of my stay at the Raffles Hotel in Phnom Penh that fell short of expectations: the much-talked-about butler service. Despite its reputation, the service was virtually inaccessible to us. While we were greeted very kindly upon arrival, that was the extent of the personalized service we experienced. Unfortunately, at our departure, the individual who was supposed to be our dedicated butler was not available. This absence was disappointing, as it left us feeling somewhat neglected and without the bespoke attention that had been anticipated.

During my stay at the Raffles Hotel in Phnom Penh, I was impressed by several aspects of the hotel that made my stay exceptional. Firstly, the location of the hotel is unbeatable, making it an ideal starting point for exploring the city. The rooms were not only very comfortable and well-equipped, but the entire building impressed with its beautiful design that skillfully combines traditional and modern elements. I would like to particularly highlight the room service, which was first-class. The cleaning was done very neatly and with great attention to detail, making one always feel welcome and well cared for. Additionally, the breakfast was of high quality, offered a rich selection, and was varied enough to cater to every taste.

Stayed in January 2024

Noisy kids in the swimming pool in the early morning

A really beautiful hotel in the colonial style of Raffles - lovely bar, rooms, pool and restaurant. The breakfast options are simply wonderful, with beautiful food and drink options.

Stayed in January 2024

Beautiful old colonial property with luxury and comfort everywhere you look

Stayed in January 2024

The coffee

Great choice

Stayed in February 2024

Wonderful property. The staff is so friendly & helpful. Drinks & food in the Elephant Bar were excellent...& it's such a beautiful space. Pool was super chill/relaxing. Room is quiet & bed linens are perfection. It's a peaceful sanctuary in the city. Walkable location but there are always tuktuks just outside. Highly recommend.

Stayed in January 2024