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Reviews of Smiley's Guesthouse 2 stars

Tapol Street, Svay Dong Khum, Siem Reap, Cambodia

#32 of 74 B&Bs and Inns in Siem Reap

Guests' Choice

Review score

Based on 174 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    9.4

  • Value for money

    9.0

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 10 April 2024

    9.0
    Very convenient location and friendly hosts
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 3 nights

    This is no fault of the owners, but just a tip when booking. I had made the mistake of booking a 'fan-only' room as I didn't always use the AC in other places on my travels. I didn't ask to change rooms as I was only there for two nights. Cambodia in January is too hot for a 'fan-only' and the temperature doesn't drop much at night so the heat in the room just keeps on building. There was a door that opened out onto the balcony, which is good for fresh air, but not really for cooling down the room.

    The family who run the guesthouse were very welcoming and helpful. They were able to book transport for me to get to Phnom Penh as well. The room facilities were good, and it was comfortable aside from the temperature. The location of the property was excellent. Very central, and easy distance to a lot of popular places.

    Stayed in January 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    the wi-fi and electricity cut out a lot, not sure if this was common or just something going on while we were there but we stayed 5 nights and had problems the whole time.

    Great place, really welcoming family and staff around, comfy rooms, great pool and common area and good location just 10 min walk to night markets and there’s good restaurants on the street. They also have a tuktuk driver you can book angkor wat with he was really good.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 5 nights
    • Submitted via mobile

    swiming pool is refreshing staff are friendly

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Great!
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 7 nights

    I love Smiley!

    I love Smiley!

    Stayed in March 2024

  • Reviewed: 23 March 2024

    7.0
    Good
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, quiet place, comfy room, great location

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Very nice place and staff
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Piscina y ubicación

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing to complain about. :)

    Well located, very kind and helpful staff. Nice pool. Great value for money. Recommend getting a room with AC since temperatures in Siem Reap tend to be very high. Thanks for everything, I've enjoyed my stay at Smiley's 🙏🏻.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 7 nights

    It’s a very nice building with a very nice patio. There is even a nice clean swimming pool. Very central and not far from the river. Everyone is very friendly and helpful It’s clean and the rooms are nice. I will return end of this month.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room (Fan & Hot Water)
    • Stayed 2 nights
    • Submitted via mobile

    Maybe some more sunbeds in pool area to chill

    Location

    Stayed in February 2024

  • Reviewed: 17 February 2024

    9.0
    Perfect location, cheap single room and pool
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have been included but that me being picky

    Great location, pool and room

    Stayed in February 2024

  • Reviewed: 2 February 2024

    8.0
    Great budget option
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much space to lie about by the pool, just a few chairs

    Very affordable no frills accommodation but the room was good, it had a nice shaded pool kind staff and good location close to main attractions but not too busy or hectic

    Stayed in February 2024

  • Reviewed: 25 January 2024

    10
    Comfortable, clean rooms and very helpful staff
    • Leisure trip
    • Couple
    • Double Room (Airconditioning & Hot Water)
    • Stayed 3 nights

    -

    Comfortable, clean rooms. Good location - on a quiet street, but with some nice places to eat, within walking distance to bigger markets and also quite close to main road connecting Siem Reap to Angkor temples. A big shout out to the manager (and other staff as well) - he was exceptionally helpful with arranging everything for us: tuk-tuk for Angkor sightseeing, driver to see Koh Ker temples and everything else. The swimming pool is a nice addition - great refreshment for the body after whole day of discovering Angkor.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    10
    Must try
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great value room @ $10 Clean sheets and pillows Relaxing pool area

    Stayed in January 2024

  • Reviewed: 17 January 2024

    10
    It was excellent and happy that I choose the Smiley :)
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain at all!

    The location is perfect, right in centre and there are restaurants, exchange offices, etc ... Room is very clean. Repectionist extremely friendly and helpful ! Everything was perfect !

    Stayed in January 2024

  • Reviewed: 4 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 4 nights

    honestly nothing

    I felt home far away from home the stuff was super nice and extremely welcoming

    Stayed in November 2023

  • Reviewed: 1 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights

    The ventilator in the room did not cool it down enough, it was still very hot

    Very friendly staff, central location, clean hostel.

    Stayed in November 2023

  • Reviewed: 30 December 2023

    9.0
    Good stay
    • Leisure trip
    • Family with young children
    • Triple Room- Airconditioning
    • Stayed 3 nights
    • Submitted via mobile

    Little bit longer walk from the center.

    Really comfortable mattrasses! Quiet in the night. Near by laundry, bakery, restaurants.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing, according to price/quality ratio.

    The staff at the hotel were friendly and accommodating, which added to the positive experience. The hotel itself was clean and quiet, providing a comfortable environment for relaxation. Its location in the city center was convenient for exploring and accessing various amenities. Considering the quality of service and facilities, the hotel offers a good price-quality ratio. It is a value-for-money option for those seeking a well-located accommodation without breaking the bank. I would highly recommend this hotel to others who are looking for a comfortable and affordable stay. Overall, my experience at this hotel was highly satisfactory, and I would definitely consider staying here again in the future.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    10
    Perfect for the price (I took the first price)
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Very clean, they were only few guests so we had all the pool for one or two people Pool is not so big, but always shady so freshness is delicious compared to the outdoor temperature

    Stayed in December 2023

  • Reviewed: 16 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 5 nights
    • Submitted via mobile

    I couldn’t sleep after 6AM/7AM. There are kids screaming and many people speaking really loud, every morning. It’s a complete circus. Horrible, really. Be aware that budget single room doesn’t have hot water. If you want hot water, you should get a double/twin room.

    good location, very nice staff, big size room after room changing (see cons). Really enjoyed this place.

    Stayed in November 2023

  • Reviewed: 4 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The accommodation was rather more basic than the photos let on, but the staff were delightful and it was very well located for my purposes. Any issues I had were resolved quickly!

    Stayed in December 2023

  • Reviewed: 2 November 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    Leaving

    The staff were very professional

    Stayed in November 2023

  • Reviewed: 31 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Nothing to say

    Very well located, close to city center and pub street within walking distance (10 min). Excellent restaurants with local food across the street. Staff very friendly and helpful. Despite the heat and humidity, the ceiling fans were sufficient. We stayed for a week with 3 children and everything was great. We highly recommend the place.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    10
    Efficient service served with a smile
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing as such was a very comfortable stay.

    Excellent service in terms of information regarding visiting Angkor Wat temple complex, efficient tuk tuk services for the visit as well as airport drop. Great location thirty minutes by tuktuk to the Angkor Wat temple complex and just a ten minute walking distance to Pub Street ,a great value for money. Smiley's Guesthouse lives up to its name with smiling efficient people in the manager Keo Sopheap and his beautiful better half Vannin,Sokha is a beacon of happiness at the reception and my dear Mr. Phrom Oun who over a span of three days took me to all the temples and dropped me off to the airport.

    Stayed in August 2023

Showing 1 – 25

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