very limited food choices for breakfast

Stayed in April 2024

The air conditioner in my room was not working properly. The staff tried to fix it bit it just didnt get cold enough.

Very friendly staff and they made sure all of request were fulfill. The property was dated but clean.

Stayed in February 2024

The front desk staff asked for $10 extra, If a third person was to stay in the room, even though I had already paid $10 for an extra bed.

It had an outdoor terrace which was very nice.

Stayed in March 2024

Very friendly staff would stay again. The Hotel was nicer than expected.

Stayed in March 2024

My room had a door inside which adjoined the room next door. Whilst the door was locked and there were no worries about someone accessing the room, I could easily hear my neighbour and if I spoke their language, I'd have no problem in eavesdropping on their conversation (and presumably vice versa if I wasn't on my own). The staff told me it costs US$30 to get a cab to the airport - it is 1/3 of that using Grab. I appreciate they may have arrangements with local drivers, but that kind of attempted overcharging is not a good look.

The hotel is very clean, well located and convenient. Hotel is showing its age a little, but is fine. Photos are accurate. Staff were friendly, helpful and prompt in dealing with any requests. Wifi was fast and reliable, the electrics all work fine and were properly located. Everything you need is either at the hotel or you can get anything else at the Lucky Supermarket, which is a five minute walk away in Exchange Square.

Stayed in February 2024

Hotel look is a bit outdated. Bathroom could use a facelift.

The housekeeping staff was honest (i forgot to lock my safe deposit box) and the front desk informed me and showed me pictures that my belongings are still in the safe deposit box. They also remember my meal preferences and have my coffee served daily during breakfast. When a light bulb blew up in my bathroom they immediately got it fix. Service was prompt whenever you need something.

Stayed in January 2024

-

Good service,clean room and prime location.

Stayed in October 2023

Sometimes it's difficult to converse with the staff since they don't speak English fluently

The rooms are clean and comfortable, the staff are friendly and helpful

Stayed in November 2023

If you like cereals then there is a very limited choice. I eat porridge but the porridge available at breakfast was made from rice not oats. I would suggest bring your own and they will make it for you.

breakfast had a wide range of foods and there was a good selection of juices and tea/coffee. If you are a big eater at breakfast then this is the hotel for you. prices are very reasonable for lunch/dinner

Stayed in August 2023

The gym is too far in the basement. And since the spa next to it has closed down, it’s kinda scary to go there alone at night and it smells kinda mushy as well

Central location and halal food at the property

Stayed in June 2023

I just lived in the hotel for one night and did not find something not good.

The ladies in the front desk are very warm heart and patient with us. They helped us to contact several different car rental companies and also the bus service provider and finally found the best solution for us to travel to Siem Reap.

Stayed in May 2023

unfortunately the renovations restricted people in certain areas.. but ok

super Location, easy access to everywhere good mid town hotel

Stayed in March 2023

Breakfast is great, staff in restaurant and the front desk to the doormen are very good

Stayed in March 2023

The temperature in restaurant and reception I wanted slightly cooler as used to cold uk weather. But its OK.

Stylish approach to hotel. Very good caring staff. Huge room. I got upgrade to balcony with booking.com as tier 3. Just felt like 4 or 5 star hotel. Restaurant open and food good and room service. Very quiet safe area opposite us embassy. 5 mins walk to train station for train to kompot and kep and islands. 2 dollar tuk tuk. 10 mins walk from giant ibis drop of stop. You can go to other nearby hotels to use there pool. Currently as Xmas us embassy Christmas lights and sings playing at front. Quite nice, but one night it went on until 2am?

Stayed in December 2022

Hotel catered to the MICE customers. Initially I was abruptly denied entry into the only restaurant for lunch as it was booked for a conference and the whole restaurant was filled. (Turned out there were plenty of empty tables.) There was no coffee shop to work and wait out the lunchtime rush, but they eventually left me in, placing me in a corner table to quietly go about my business. I chose not to order lunch until all had left, so the staff were not catering to my needs, though I did have a cup of coffee. The staff were great, only following their "policy" but it would be nice if paid guests who are on a tight schedule and expect to be able to order lunch at the hotel had someplace to eat when things got busy. I had some flexibility, so in the end, it was fine. For people on a tighter schedule, it would be quite frustrating. I found the staff made up for the predicament I was in.

Great location! Quiet, with a park and riverfront nearby. It makes for a nice getaway in the middle of the city. The staff was fabulous. They went out of their way to help me with booking transportation out of Phnom Penh. The rooms are cozy and the balcony was a nice option.

Stayed in November 2022

The water in the shower takes a long time to drain, so just be careful not to overflow.

Great Central location, right near Wat Phnom. Staff were friendly and was easy to book on short notice.

Stayed in October 2022

The building and facilities are very dated! The elevator is always stuck! The drainage was not well.

Great location, close to supermarkets and nice restaurants. Breakfast was great. Staffs are friendly and efficient. Rooms are spacious.

Stayed in October 2022

the price of breakfast

Friendly staff. The Breakfast

Stayed in June 2022

It took me a while to find the bathroom light switch. Some services were still to reopen since Covid

Staff attentiveness and helpfulness was great.

Stayed in May 2022

Room look a little old.. shower head is not working ( can't adjust position)

Good location , clean and spacious room.

Stayed in May 2022

overall we like everything

Stayed in March 2022

Some staff were a bit rude.

I really liked the beds and pillows as it was very comfy.

Stayed in December 2021

nothing

staff are good and friendly.

Stayed in April 2024

I can see at one time there was a spa on the lower level which is no longer open. It would have been nice if there was a sauna and steam room functioning

Great location near Wat Phnom and Riverside is walkable distance. Staff was amazing. Rooms were really great.

Stayed in February 2023