406 Zenway Blvd., Frigate Bay, Saint Kitts and Nevis
#1 of 7 hotels in Frigate Bay
Guests' ChoiceBased on 309 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
9.0
Value for money
8.5
Free WiFi
9.2
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End of dialog contentReviewed: 28 April 2024
Leroy
United KingdomThe location was great the hotel surroundings climate friendly ie trees well kept & groom clean & friendly staff
Stayed in April 2024
Reviewed: 27 April 2024
Karen
BarbadosThe water went off at 06:30 am on Thursday April 25th and did not come back on until around 07:00 am. If the government is implementing water rationing, and they tell you (Royal St. Kitts Hotel) that the water will be off, please share that information with me/your guests. That Thursday morning I had an important meeting at 08:00 am that I had traveled to St. Kitts to attend. I ended up being late for my meeting because the water was off. If I had known that the water would have been turned off, I would have stored some water or gotten up earlier and gotten showered and dressed. And yes, the staff told me that water was being rationed when I checked in.
I liked the location, the self catering room (which had everything I needed) and the television channel selections. Having a grocery, as well as several restaurants within walking distance was the cherry on top.
Stayed in April 2024
Reviewed: 27 April 2024
Katherine
United StatesThe staff and service were exceptional. They managed all variety of tasks that arise for a two week vacation. It was especially nice to cook in the fully stocked kitchen, play billiards and volleyball in the sand court, listen to live music at the outside bar, swim laps in the pool, go to the gym, and participate in the painting class. The property was secure and there was excellent parking.
Stayed in April 2024
Reviewed: 16 April 2024
Joanne
CanadaDesk staff could of been nicer and a little more accommodating
Good location and nice room
Stayed in April 2024
Reviewed: 8 April 2024
Denise
United KingdomNothing
Fabulous staff everyone was very nice, the room was great with a kitchen with everything we needed in it. The shower was very good and comfortable beds. There’s a local supermarket over the road. Taxis or walk to Frigate bay. We liked the Monkey bar for great shrimp tacos
Stayed in April 2024
Reviewed: 2 April 2024
Sierah
DominicaThe distance of my room from the front desk. The steps to room and no assistance with bags at checkin. Assistance had to be requested at checkout.
The studio hotel room was superb! High ceilings, all the amenities, very spacious, pool view, location of hotel, proximity to restaurants and supermarket.Gym was well equipped.
Stayed in April 2024
Reviewed: 1 April 2024
Pamo
CanadaN/A
My favourite aspect of Royal St.Kitts hotel is the staff! This is my second time staying here and like the first time, every single member of staff I encountered made me feel welcomed and at home! I can’t stop singing their praises! The property is nice, and the bars and restaurants were awesome as well! I enjoyed all the meals and drinks I had on site. Having a grocery store a stone’s throw away is also nice, as i was able to stock up on essentials like drinking water, snacks etc. The location of the hotel is close to all the places i wanted to visit, which was great! Overall, I had a really enjoyable stay here, and I plan to stay here again next year!
Stayed in March 2024
Reviewed: 29 March 2024
Edward
United KingdomSecurity lights on outside stairs not working but one fixed during stay. Lack of TV digital box (firestick had been removed) and remotes inoperable so no immediate access to channels. Fixed during stay but technician could only do so much.
Enormous size apartment with great facilities. Lovely views of mountain from back. Good food at the restaurant. pool looked lovely but did not try it. Nice area and all very clean and tidy. Lovely beach and clean and tidy. Helpful reception. Suggest a hire car would be useful to explore whole island tholugh there are taxis and local buses for short trips.
Stayed in March 2024
Reviewed: 28 March 2024
Teresa
United KingdomHad to pay the price for two people even though I was a solo traveller
A lovely hotel with very helpful staff and in a great location.
Stayed in March 2024
Reviewed: 27 March 2024
Glendora
United KingdomGreat hotel our third stay. Location and access to good amenities and beach.
Stayed in March 2024
Reviewed: 25 March 2024
Daniel
Dominican RepublicInstalations seems to be a bit old but very well kept nevertheless.
Staff were friendly and dinner was very good. The whole place is very well located with some of the most useful stores at the same site.
Stayed in March 2024
Reviewed: 20 March 2024
Richard
United KingdomNothing.
2 lovely pools, spacious room with excellent kitchen facilities, great location, friendly and helpful staff.
Stayed in March 2024
Reviewed: 17 March 2024
Denise
United StatesRestaurant was hit and miss. They were out of a lot of things. Not a lot of business at the restaurant or bar.
Great location, authentic island style, beautiful interiors and furnishings.
Stayed in March 2024
Reviewed: 15 March 2024
Stephen
GermanyThe reception staff, especially Bondell was very polite and helpful.
Stayed in January 2024
Reviewed: 10 March 2024
Brenda
United KingdomBeyond the hotel's control , the water supply would sometimes be cut off during the night. But didn't really impact us as it is usually sleep time.
It was a beautiful experience, very clean, very helpful and friendly staff in particular our little friend Jah. Food was good only the menu is quite limited. Drinks at the bar were on point. The location was great, close to everything.
Stayed in March 2024
Reviewed: 7 March 2024
John
South AfricaThere was nothing to be disliked.
The room was bigger and I did not expect it to be that amazing. The pool is right there close to the room. Beautiful view and is just amazing. Breakfast was really good with a calm location next to the lake. Love it.
Stayed in February 2024
Reviewed: 6 March 2024
Simon
United KingdomSome problems before travelling due to the hotel system being hacked, but staff all sorted this out in good time
Spacious resort, with good gym and pool area.
Stayed in March 2024
Reviewed: 1 March 2024
Claire
United KingdomThere was only one saucepan in the kitchen area, a couple more would have been useful and maybe a couple of serving bowls. Otherwise the kitchen was well equipped!
All the staff were helpful and friendly, the hotel and grounds were well kept and we felt very safe there. We really loved the pool and used it most days!
Stayed in February 2024
Reviewed: 29 February 2024
Daniel
United StatesTurning off the water was an inconvenience.
Grocery store on the premises.
Stayed in February 2024
Reviewed: 26 February 2024
Myrah
United StatesEverything that we needed was easily accessible
The property was very nice. We enjoyed every moment!
Stayed in January 2024
Reviewed: 24 February 2024
Kirstie
United KingdomNothing
Loved the vibe of the resort, it was very quiet when we were there so we often had the second pool (right outside our room) to ourselves. The staff was super friendly and everything was very clean. Don't often say this but would return.
Stayed in February 2024
Reviewed: 15 February 2024
Olson
BarbadosThe water was shut off several nights during my stay without notice. However we received compensation for the inconvenience .
The friendliness of the staff and the location
Stayed in November 2023
Reviewed: 6 February 2024
S
United StatesThe food is…. Not good. I had success with the pizza, but pancakes were like bland dough- disgusting! Lobster cakes were awful, salad greens were fresh but wet with water. I tried the restaurant 4 times and the food was good only once. I complained to the manager, they need a better cook/ chef/ better prep/ better recipes.
Location is great, across the street from the Marriott and the Atlantic Ocean. Ten minutes from Turtle Beach and the Caribbean Sea. There are restaurants and full grocery store 2 minutes from the resort, in house physician practice, onsite laundry. Each room has a kitchen with all items needed to prepare a meal. I ate breakfast at the room daily.
Stayed in February 2024
Reviewed: 5 February 2024
Giulia
DenmarkConstant humming sound (I think coming from the Marriott hotel across the road), staff was not super helpful
Modern studios, very clean, on-site parking, although not located on a beach, the location is still convenient to visit St Kitts (if you have a car) - overall, alright value for money
Stayed in January 2024
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