19, Namdaemun-ro 7-gil, Jung-gu, Jung-Gu, 10456 Seoul, South Korea
#141 of 533 hotels in Seoul
Guests' ChoiceBased on 2008 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
9.5
Facilities
8.3
Staff
8.8
Value for money
8.6
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 June 2024
Marcel
NetherlandsFor our commute to the airport, we wanted to book a taxi upfront. The staff was very helpful and made the reservation. But 1 day before our trip to the airport, we double-checked our reservation at the counter, just to be sure. Turned out the booking was not made. Luckily we checked it. A different person then made the reservation.
Great location. Room was nice and clean.
Stayed in June 2024
Reviewed: 4 June 2024
Cynthia
New ZealandNothing all good.
Location was good. Nice rooms.
Stayed in May 2024
Reviewed: 4 June 2024
Helena
United KingdomNothing everything was perfect
Great location and very helpful staff
Stayed in May 2024
Reviewed: 4 June 2024
Giok
AustraliaThe room is a little small very difficult to open our luggage. We had standard double room
The location is absolutely perfect. Close to restaurants shops interesting places.
Stayed in May 2024
Reviewed: 3 June 2024
Jack
United StatesRoom was a little small, just a double bed for two. There was only one kind of fruit for breakfast. The cooks could be a little more creative in having a few different dishes each day, for those of us who stay a few nights. Everyday was the same everyday.
Location was great. Staff was attentive. Room was made up each day.
Stayed in June 2024
Reviewed: 3 June 2024
Katie
ThailandThe double bed is a small bed. Shower is in bath and was not enclosed so water came out onto the bathroom floor.
Location close to everything. Clean and modern Plenty of restaurants and convenience stores right outside hotel
Stayed in June 2024
Reviewed: 3 June 2024
Johanna
AustraliaThe size of the room is a bit small for three guests, and although there are three separate single beds, it could have been one huge bed as they were literaly just inches from each other.
Chris Kim who checked us in was very pleasant and very helpful. Rooms are clean.
Stayed in May 2024
Reviewed: 3 June 2024
Ho
CanadaLocation is very convenient and hotel was able to hold my luggage for a few days free of charge which was awesome.
Stayed in March 2024
Reviewed: 1 June 2024
Catherine
CanadaRoom too small if you have 2 suitcases
Close to Myeongdong and other shopping areas, easy access to airport limousines and subway
Stayed in May 2024
Reviewed: 29 May 2024
Wong
SingaporeThe room is too small. The bed is too small for a couple and the pillows are too soft.
It is very central.
Stayed in May 2024
Reviewed: 28 May 2024
Ajay
IndiaSmall room
Excellent location and staff
Stayed in May 2024
Reviewed: 28 May 2024
Rakesh
NetherlandsThe fitness centre was basically one machine for chest presses and 3 treadmills.
It had a great location, clean room, very helpful staff and was perfect for a four night stay.
Stayed in May 2024
Reviewed: 28 May 2024
Marcel
NetherlandsBed was a bit small and pillows were too soft.
Located at a great location. Really central and everything you need is there. The room was very clean and staff was nice.
Stayed in May 2024
Reviewed: 28 May 2024
Sarah
Australiathe gym was abit small
the location was perfect only a short walk to street food and also very close to the train. Very central nice clean location
Stayed in May 2024
Reviewed: 26 May 2024
Johnson
AustraliaThe lobby atv17th floor.
The room and staff
Stayed in May 2024
Reviewed: 26 May 2024
Asha
New ZealandRooms too small
Close to city
Stayed in May 2024
Reviewed: 25 May 2024
Andrew
AustraliaGym was small and equipment was not well maintained.
Property was clean and the staff were very friendly and helpful. Was well located.
Stayed in May 2024
Reviewed: 24 May 2024
Sue
New ZealandThe language barrier was difficult at times so before I go back again (planning on going mid 2025) I'll make an effort to learn more.
As first time visitors to Seoul the location was perfect, very close to excellent department store, night market, restaurants, good bus service. Everything we needed plus Starbucks right next door for morning coffee 😄 Biggest plus for me was feeling safe wandering around at night. As a K-drama fan one of my highlights was visiting the Seoul Tower, day and night and other seeing other areas that frequently pop up. I'm also a huge BTS fan and there was so much memorabilia around and hearing their music being played in stores was a huge treat.
Stayed in May 2024
Reviewed: 23 May 2024
James
AustraliaWe were fortunate enough to stay in one of the suites, which you pay a premium for, however we did have a few issues due to poor maintenance - terrace door handle was broken and so unable to open the door, so could not access the terrace. Bathroom taps were loose and would fall off, towel hooks that were loose. Minor issues, but for a suite, you would expect higher quality maintenance to reflect the price being paid to stay in these rooms. Breakfast service is nothing special and not worth the price you would pay for it.
Location of hotel is perfect to see all of the key sights in Seoul. The Lotte Department store and its great food court (in the basement) are at the doorstep of the hotel. You can walk or catch a bus to main locations in Seoul. Hotel room was very comfortable, and we enjoyed our stay.
Stayed in May 2024
Reviewed: 22 May 2024
Julie
United KingdomBreakfast limited and usually cold
Great location
Stayed in May 2024
Reviewed: 20 May 2024
Min
SingaporeToilet door didn’t close properly n aircon was hot. Tea cup has no spoon
Location
Stayed in May 2024
Reviewed: 18 May 2024
Michelle
United KingdomRoom was very small and lift corridors had horrendous smell at all times
Location,lovely bathroom
Stayed in May 2024
Reviewed: 17 May 2024
Anna
KazakhstanBreakfast is ordinary, it’s better to eat somewhere outside.
Great location! Wow card machine inside the hotel. Very cosy and nice rooms. Friendly staff.
Stayed in May 2024
Reviewed: 17 May 2024
Giok
AustraliaThe room is a bit small.
Great location, close to station, bus , restaurant and shopping.
Stayed in May 2024
Flagstaff, USA
Überherrn, Germany
Nagua, Dominican Republic
Miège, Switzerland
Port Elizabeth, South Africa
Parzniew, Poland
Playa del Carmen, Mexico
Prague, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content