It was a serviced residence hotel. It would be desirable to provide a full sets of pots & cutleries.

Breakfast was good, and option to choose

Stayed in April 2024

Good value for money

Breakfast was good and option to choose

Stayed in April 2024

the window wouldn’t shut properly, traffic noise was loud, couldn’t sleep much, inter-room soundproofing seemed sufficient

large space, convenient location

Stayed in April 2024

There wasn't much that we didn't like. 1. Housekeeping doesn't really clean your room nor change ur sheets during ur stay, all they do is changing towels, fill up water bottles and make ur bed. 2. We had a really awkward situation on the breakfast. We brought 2 boxes with our leftovers, didn't even open it, just set down and started to choose food. An elder woman (worker of the restaurant) stormed in straight to my mum and started to yell at her in a very rude manner. Then my husband came to the table and she started to yell at him about this boxes. Then I got involved and she told me :"In Korea boxes are no no!" Lol. I didn't understand what was the issue at first, but then we realized as she kept yelling that she isn't happy because she thought we want to box up food from the breakfast. So we asked her to leave us alone as we weren't doing that, she kept getting back at us and yell. That was awkward and unprofessional and totally ruined our day. Thanks, grandma. In all civilized countries you can take food away if you want or if you skip the breakfast, hotel makes a lunchbox for you to go since you paid for it. At this hotel you neither get a lunchbox also they don't allow you to eat after 9:30, even though the breakfast is until 10. I witnessed how the manager of the restaurant didn't allow the guest to the breakfast at 9:40. I think this should be worked at. Overall stay was awesome.

The location of the hotel is exceptional, 5 min from Gangnam station and bunch of buses that will bring you literally anywhere within 30 minutes. We loved the size of the room, very spacious, kitchen is 10 out of 10 for traveler, at least you can have your leftovers in the fridge and drink tea/coffee, we even had rice cooker! Housekeeping renew water bottles no matter what, very nice! There are bunch of restaurants and shopping around, convenience store on the first floor in the same building.

Stayed in April 2024

Big room with a lot of options. Kitchen is verry good!

Stayed in April 2024

The only thing I disliked was the cleanliness. There was a huge coffee stain on the coffee table in our room. I am not sure if it is permanently stained though.

When I checked in, the room we got was right next to the elevator and we kept hearing men swearing outside our door. So I asked the reception if we could get a quieter room and they kindly swapped us to a corner room. It was much more quiet and we were able to get a good night sleep. The buffet breakfast is my absolute favourite! They have an AMAZING selection - cold dishes, hot food, western food, and coffee, they even have a milk frother, so I was able to make a latte. Superb. Also, the location is fabulous in Gangnam. I'd definitely come back just for the food alone, haha!

Stayed in March 2024

The bathroom was too small and no place to put your toilet bag or any other amenities. Could use some renovation and reorganize the layout. No view from the room, facing the back of another building. AC did not work properly as well as heating system did not work properly, was not able to lower the temperature.

Great location, nearby restaurants and subway station. Easy to catch a taxi or Uber. Close to clinics and walking distance to shopping area in the basement of the subway. Comfortable room and spacious. Small kitchen well equipped with pots and pants, cutleries and dishes.

Stayed in November 2023

Maybe cleaning service ringing the door bell to clean the room (in all fairness this happens late morning)

This is the third time I stayed at this property this year … why? The location suits me fine, close to Kangnam station exit 5 , shops, cafes, restaurants, fast and Korean street food as well as Kangnam station underground shopping

Stayed in November 2023

Couldn’t figure out the smart TV function which wasn’t that big of a deal. The one male staff at the front desk, usually at night, is pretty rude…we checked in pretty late at night but needed an extra blanket and he didn’t really put in the effort to find us one and just said that’s not something he does. Other staff were nice.

Clean and spacious, has everything you could possibly need in my opinion. The cleaning staff are super nice!

Stayed in November 2023

Hotel was dark in colors. Hallway, rooms.. Needs little upgrading.

Excellent location with varieties of restaurants, food stands. Lots of bakeries and coffee places. Lots of convenient stores and organic stores with quality fruits. Also subway station was close. I especially loved the convenience of having a coffee shop and gimbab place right downstairs.

Stayed in October 2023

I wish the staff were more friendly

good location

Stayed in October 2023

staff could been more knowledgeable or more willing to help guests. need a wall clock or other way of indicating time of the day in the room

great location, safe, comfortable & clean. Staff could be more resourceful helpiing guests getting rides get to different places, subway maps, clean affordable restaurants near by etc especially for people who cannot speak korean & not familiar with seoul.

Stayed in October 2023

- room smelled really musty for a few days - attention for detail when cleaning, stains and dust were visible on bathroom and other areas

Excellent location! Everything in walking distance! From bars, restaurants, metro, 7elevens etc. Very spacious room with a washing machine and a kitchenette Staff is ok

Stayed in October 2023

Nothing

Location

Stayed in June 2023

bathroom toilet had hairs around it.

very spacious. bedding were clean and comfortable

Stayed in May 2023

the room was quite dark, and had to turn on all the lighting even during the day.. the room was hot (but bearable) and I had to keep the window open as I wasn’t sure how to turn on the AC… I was there only for a few days mid May (it was 30 degrees C by the way)

excellent location within walking distance from Kangnam station, shops, convenience stores, buses, subway etc., also I got a free room upgrade compliments from the hotel

Stayed in May 2023

It said 4 star hotel, but definitely not a 4 star hotel. But I didn't pay 4 star hotel price so I can't complain. Overall good value for your money, good location if you want to stay in Gangnam

Good value for your money

Stayed in April 2023

The room was very dirty when we arrived: there were coffee stains on the table, the floor was dirty and there were hairs and gunk in the shower - The room temperature was far too high and it wasn't possible to get it down - There were no amenities like bathrobes, slippers and extra pillows

The staff was friendly and polite - They were very quick in helping when the toilet got clogged - The mattress was comfortable - Location was nice and convenient - The room was very big

Stayed in February 2023

Good Location

Stayed in June 2022

Front desk great, thanks to Chris for helping and to everyone else at the desk: great job. The cleaning lady is really bad though.'

I love this place, will come back here again and again.

Stayed in November 2021

Cleaning was not enough for the value

Location

Stayed in November 2021

The location was pretty central to Gungnum and the underground walkways. The receptionist who's named Kim in korean was an absolutely delightful young lady. She was always smiling and went out of her way to assist with everything.

Stayed in March 2024

Nothing

Very nice

Stayed in February 2024

Very clean and it had everything we needed

Stayed in February 2024