We loved everything about our stay! The staff were so friendly and we loved the room so much! It was one of our favourite stays ever!

Stayed in April 2024

Service. I believe the personnel could be more proactive to help the guests and not wait for the guest to ask for help.

Everything!! The room that I booked was beautiful and very cozy. I felt like home.

Stayed in April 2024

The hotel was superbe, near to many restaurants, but the hotel restaurant was pricy. It may be nice for dinner or room service set.

The suite was very beautiful created in the traditional Korean style. We were welcomed with fruit and wine for our anniversary. The staff were very helpful especially for taxi help. The hotel has private gardens for guests.

Stayed in February 2024

Hanok style, location as part of the central park, near to restaurants.

Stayed in November 2023

There’s nothing that I didn’t like All was perfect

Old settings in a new surroundings and a park next to it

Stayed in October 2023

None

This was my 2nd stay here. I came last October with my mom in-law and love the room, service and surroundings, I came again with my two boys and my husband this time. We had another wonderful time.

Stayed in July 2023

We choose the location for our last night before flying out via Incheon airport. A lot of the room equipment looked already quite used and had marks and stains. Additionally there was a huge electrical massage chair in the bedroom, completely destroying the „original“ feeling. The staff was nice but only the manager was able to communicate in English. The stay was okay but didn‘t fit with price point.

The original style of the overall location. It is located nicely to a pond area and some restaurants.

Stayed in June 2023

I have no complaints. Everything was really nice.

Room was beautiful and comfortable. We enjoyed sitting out on our terrace in the evening. Staff was very friendly and helpful.

Stayed in June 2023

Central park itself is a little soulless.

The architecture of the hotel is outstanding and it is a fine example of a traditional Korean home

Stayed in June 2023

beautiful architecture

Stayed in October 2022

breakfast not on par to the hotel experience

refreshing location, great hanok korean experience

Stayed in August 2022

Not all staff can speak english

It was the one of the best hotels in my travelling history. Was sooo amazing, location is super, super friendly and helpful staff, comfortable and beautiful room, bathroom with jacuzzi

Stayed in May 2022

A few things . 1. For a 5 star hotel didn’t have 24 hour room service 2. The sunken wooden bath is beautiful but you cant put bubbles in it 3. We told the staff no pork for breakfast. So fist day was fine . Second day there was pork on the breakfast plate . We told them so they said will make new . When brougy back I started eating but ooops a piece of pork staring right at me under the scrambled eggs. That ruined it for me 3. They have Hannok’s for rental . For such an expensive hotel make it free for the guests

Beautiful building very heritage styled in middle of modern city high rise Staff was nice and helpful

Stayed in June 2022

N/A

Definitely the best place to stay if you want to experience a traditional Korean stay in a contemporary style and ambiance. Attention to details at its best and wonderful touches to the decoration, amenities and design. Staff was very welcoming and went above and beyond to make our stay memorable.

Stayed in April 2022

We loved The authentic traditional atmosphere of the hotel territory and the rooms. It was very nice to try different Korean traditional games in the courtyard and to get familiar with Korean food! That was a great start for our Korean holidays!

The location is just perfect! In the hanbok village and near the Central Park.

Stayed in April 2022

The bath tubs, although aesthetically lovely, are currently unpleasant even when not in use. Either the wood is not suitable for the purpose that they are made for, or ours requires maintenance that it hasn't received. I realised that if the bathroom fan was not turned on that the whole apartment would rapidly start to smell of mould. The smell was there even with the fans on but less immediately noticeable. After a day I realised this was the tub. The wood has black mould under the rim of the upper ledge, it appeared to have been there long enough to be penetrating the wood, and some of the structure was warping and discoloured. Although I had seen some mould in bathrooms elsewhere in the city during my stay, this was the only time that it had been bad enough that I could smell it, as in other places it had been limited to patches of grout or sealant rather than getting into timber. I realised elsewhere in the hotel buildings, most noticeably the exterior, that areas of it have worn pale and are flaking too. To me this suggests that either the wood used in the construction was not treated to the standard required for repeated exposure to water, or it hasn't had the maintenance required to keep it resistant to it. I imagine that the high humidity of the summers makes this a bit of a challenge, however, this was not an issue I noticed while walking around traditional residential areas in Seoul even those where renovations had been completed recently. The bathroom also had a strange bit of wall art, I had spotted it hung on a screw, and then that it was off center. Turns out it was hung to cover a hole in the wall, not just a chipped tile but a hole. There is also a lot of paper wrinkling in various locations, specifically the tea room, which suggest further humidity problems.

The buildings are beautiful, sympathetic to the traditional aesthetic while providing comfortable and modern accommodation. The closest I've had to a holiday cottage while staying in a hotel, the suites are spacious and having a private outdoor space really takes it to another level. Coming back to our rooms was like coming back home, comfortable and perfectly cool. The TV in a sitting area was perfect for me as I can't stand watching from bed but it's nice to unwind with a show after a long day of walking and socialising. But there is one in the bedroom if that's your jam. Though all the electric things with lights on in the bedroom took some getting used too, I prefer it dark when sleeping but I can't complain when the green light is providing a lovely cool room to sleep in. The view over wooden architecture makes an exciting vista of the skyscrapers that surround the Central Park area. It was far more satisfying of a blend than I would have imagined it to be. The location wasn't only beautiful but also incredibly convenient, central, close to shops and only a short walk from the nearby subway. The area is walker and cyclist friendly with often only a few crossings taken before you can dip into a park to continue your journey amongst trees instead of being stuck next to cars. Facilities were mostly lovely, with a complimentary assortment of snacks and drinks provided each day. A whole selection of useful bits were provided, a microwave, a kettle, goblets in addition to the more predictable glasses. We were so well provisioned that I was surprised when I couldn't find something I would have liked on hand. The machine in our kitchenette area that provided ice or hot water or cold water was especially useful given how hot it was during our stay. The shiatsu chair was an entertaining, if surprising addition, even if I'm unconvinced that it really fits, aesthetically or physically, in the rooms. The staff were helpful and friendly.

Stayed in August 2023

Poor maintenance. I was able to find water stain on the wall painting, dents on the tiles in the restroom, clogged water drain of the sink, unclosed hatch (for maintenance) on the ceiling. I was even able to see some writing through the wallpaper (probably written during the interior work). The iconic wood tub was also seemed to need some repair or refurbish. There were multiple black stains probably due to mold.

Location: in the middle of Songdo Central Park Architecture: though not in the authentic way, a nice modernized Korean traditional buildings.

Stayed in June 2023

For a 5 star hotel, a lots of things were bad tough. First, getting in touch with the hotel was incredibly hard, and only got a reply regarding an enquiry the day before my reservation. Second, but much more important, communicating in English was almost impossible for very simple things like booking a taxi and the time for breakfast. For the price paid and the standard the hotel sets, this was quite bad.

The property is incredible as it creates this contrast with the modern skyscrapers all around it.

Stayed in March 2023

Terrible restaurant, cockroaches in the hotel, unfriendly staff. Definitely not a 5 star hotel.

Property was nice with good amenities.

Stayed in September 2022

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Stayed in December 2023

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Stayed in November 2023

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Stayed in October 2023

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Stayed in August 2023

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Stayed in June 2023