Reviews of Hotel Cacao 2 stars
243-12, Simgok-dong, Seo-gu, 404-190 Incheon, South Korea
#30 of 90 hotels in Incheon
Guests' ChoiceReview score
Based on 56 hotel reviews
8.1Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
8.1
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Facilities
8.5
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Staff
9.1
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Value for money
8.5
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Free WiFi
8.3
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Showing 1 – 25
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Reviewed: 26 May 2024
Patricia
France13 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 10 nights
- • Submitted via mobile
There is no microwave in the hotel.
I like everything the free water, Coffee, juice. The disponibility and help of the staff.
Stayed in May 2024
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Reviewed: 19 May 2024
Cassius
New Zealand3 reviews9.0“Great stay”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Great location to the train station, good staff, good room for the price.
Stayed in May 2024
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Reviewed: 9 March 2024
Royaumevishuns
United Kingdom1 review7.0“Just a little more effort on amenities”- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The location might be a little tough for Seoul, but I prefer to be near the Airport Railroad since it has express trains to Seoul Station (KTX) and Incheon Airport (for quick sleep after flight), and it's not ridiculously in the middle of nowhere such as hotels at Incheon Airport (there are lots of shops and establishments nearby). The hotel is a little lacking on amenities compared to other hotels of a similar stature. A microwave would be useful to reheat food. But I enjoyed the remote controlled lights and television. Also having hooks for clothing everywhere would be good. There's nowhere to hang a coat in the main room or bathroom, and nowhere to put a wet towel.
Cheap for what you get. The location is good for those who need to go back a forth between the Airport and Seoul. The staff are very good and friendly.
Stayed in March 2024
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Reviewed: 28 February 2024
Andrew
China13 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Perhaps the hard bed is uncomfortable for some, but I managed to sleep. Transfer from the subway is only 300 metres but bad sidewalks there make it cumbersome. No breakfast that I could see, and local restaurant cater to the nighttime party crowd. I was looking forward to beef Bulgogi, not a Mc breakfast 850 m away.
The heated floors were a feature that you would not find outside Korea, I would think. The room was clean and efficiently designed. A welcome find after a long flight even though transfer by AREX and subway is 45 minutes.
Stayed in February 2024
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Reviewed: 11 January 2024
Luis
South Korea1 review9.0Superb- • Leisure trip
- • Family with young children
- • Large Suite
- • Stayed 1 night
We left early so we didn’t get to try the breakfast.
Stayed in January 2024
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Reviewed: 27 October 2023
Karisha
Philippines6 reviews2 helpful votes9.0“Still a great accom! We had a great sleep.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The bathroom. I just don't like the glass cos you can see someone doing there thing inside the toilet haha it's weird if you're with your sibling and all that. hahaha I just went out so he can go do his thing.
The room was cozy! They have free water and all. It's also close to the restaurants, convi stores and we just walked to the stadium and park. Had a great time!
Stayed in October 2023
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Reviewed: 27 October 2023
Einas
South Korea7 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
I asked for one more cover, and they refused to give
Clean ,cheap, comparing the price is convenient
Stayed in September 2023
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Reviewed: 19 October 2023
Graham
Australia10 reviews7.0Good- • Leisure trip
- • People with friends
- • Large Suite
- • Stayed 1 night
- • Submitted via mobile
Nothing
Very large double room, 2xdouble beds, helpful staff, 1 spoke good English
Stayed in October 2023
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Reviewed: 28 September 2023
Sam
Canada4 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Not close to attractions
Awesome room . Great value for money. Little off from tourist attractions. But closer to the airport. Walking distance to the closest subway. Lots of place to eat around.
Stayed in September 2023
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Reviewed: 25 July 2023
Maqbool
Canada21 reviews8 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Large Suite
- • Stayed 1 night
- • Submitted via mobile
Shower and tub area could use a door and blinds for privacy reasons.
Very nice fancy hotel. Took great care of small details in the room. Staff was very helpful. Walking distance from restaurants, subway. 30 minutes drive from Incheon international airport.
Stayed in July 2023
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Reviewed: 8 June 2022
Mark
South Korea4 reviews1 helpful vote9.0“Really amazing for my first time.”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
The bathroom door is useless. Water still comes out of the bathroom even when the door is fully closed. Room was almost flooded.
Comfortable and convenient. Close to the subway.
Stayed in June 2022
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Reviewed: 14 June 2021
Curtis
South Korea41 reviews3 helpful votes9.0“Exceptional People”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Valet parking, large, clean room. The staff was exceptional. They printed off my COVID test results that had been emailed to me. I had difficulty finding the hotel using the directions from the Booking.com app. I called the hotel and they sent me the address in Korean so that I could put the address into Naver. Upon my arrival, I was given a room upgrade for my trouble!
Stayed in June 2021
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Reviewed: 21 April 2024
Karen_medina
Colombia1 review10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing
All
Stayed in March 2024
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Reviewed: 5 March 2024
Mikhail
United States99 reviews3 helpful votes6.0Pleasant- • Solo traveller
- • Standard Double Room
- • Stayed 7 nights
- • Submitted via mobile
Absence of microwave
Stayed in March 2024
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Reviewed: 20 January 2024
Rinat
South Korea13 reviews2 helpful votes2.0Very poor- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Smoky smelling. Cold
Stayed in January 2024
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Reviewed: 8 January 2024
Ihnatsyeu
Belarus1 review10“rest in silence..”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 11 nights
- • Submitted via mobile
No reason
friendly atmosphere))
Stayed in December 2023
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Reviewed: 4 January 2024
Arlene
South Korea1 review10Exceptional- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
yes ilove it here
Stayed in December 2023
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Reviewed: 3 January 2024
Judy
Philippines1 review10Exceptional- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 9 nights
- • Submitted via mobile
Just a bit far from Myeongdong.
Hotel facilities are very good. All Hotel staff are very helpful and courteous. Drinking water and coffee are free and no limit.
Stayed in January 2024
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Reviewed: 18 December 2023
Angela
Latvia27 reviews4 helpful votes10“Wonderful stay”- • Leisure trip
- • Family with young children
- • Large Suite
- • Stayed 1 night
- • Submitted via mobile
Nothing. The staff was so friendly and helpful
The kids loved the hot tub. The massage chair was amazing. They provided everything we could need
Stayed in December 2023
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Reviewed: 26 November 2023
Narumi
Malaysia8 reviews10“We’re struggling to get a taxi for early morning flight. But the receptionist kindly helped us to book, even tho he was”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
The receptionist was soooo nice
Stayed in November 2023
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Reviewed: 15 October 2023
Devan
Canada4 reviews2 helpful votes5.0“Bed was uncomfortable but the ream was fairly clean and had everything you'd need.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
Well it's a love motel so what do you expect? It's dingy but cheap.
Price was cheap.
Stayed in September 2023
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Reviewed: 2 July 2023
Jenny
Hong Kong1 review10“I like the management of everything from staff service to sanitary.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 21 nights
- • Submitted via mobile
nothing! It is perfect
location is very good. Place is very clean, staffs ask me if i want my room cleaned up. Also staff lent me their big umbrella when there was heavy rain. I like how the hotel manages hygiene really well. There was not at all bugs in the room versus many other hotels, I could find dust, spider webs, bugs, fruit flies and mosquitos. I find thatosquitos fly well via vents in the bathroom from outside in most properties in Korea (one rooms, villas, short buildings) but Hotel Caocao is able to keep its rooms dust-free and bug-free. Very nice to have stayed for 3 weeks in Cacao. PLEASANT!
Stayed in June 2023
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Reviewed: 14 July 2022
Tanner
United States14 reviews1 helpful vote10Exceptional- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Comfortable motel close to the airport. Staff was very helpful when I needed it. Lots of restaurants nearby. Good place to stay if you are leaving from ICN in the morning!
Stayed in July 2022
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Reviewed: 17 May 2024
Mikhail
United States99 reviews3 helpful votes7.0Good- • Solo traveller
- • Standard Double Room
- • Stayed 7 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2024
Showing 1 – 25
