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Reviews of Mercure Ambassador Seoul Hongdae 4 stars

144, Yanghwa-ro, Mapo-gu, Mapo-Gu, 04050 Seoul, South Korea

#11 of 507 hotels in Seoul

Guests' Choice

Review score

Based on 1229 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Area is so busy with college student age kids all the time.

    Close to subway station and easy to get to.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is so beautiful and clean. All staff were so friendly. The location is good tho.

    Stayed in February 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Some pocket place could be provided for the clothes when bathing

    Comfort bed

    Stayed in April 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Deluxe King Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Location is super convenient. Staff are very helpful and they let us check in early because the room is ready without any extra charges. Very much appreciated after a long mid night flight and long queue at the immigration. Would definitely come back again.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Deluxe King Room with Balcony
    • Stayed 2 nights

    The location is great and surrounding with many interesting thing.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    It's kind of loud at night.

    The location is great.

    Stayed in February 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Outstanding staff, very friendly and helpful even with a very late night check in and had my room upgraded

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    quite

    convince

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    The best place to stay to experience Seoul!
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Rooms are small! But to be expected, interestingly our room was upgraded so dread to know what we would have gotten with what we booked. The gym was also closed the entirety of our stay which was a shame.

    Location is excellent, you are right in the middle of Hongdae able to access everything, metro, all the shops, restaurants and street food are a walking distance! The staff are super friendly also!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Three Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    Location is amazing!!! would def come back again! althought the room lighting is a bit dark, its okay bcs we love the bed and the bathroom !

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Good location but needs to consider the still airflow of the rooms if air con is to be switched off
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Air conditioner is off during this season, requesting us to open the windows which inadvertently brought in the noise from the streets

    Location is excellent, right next to Hongdae shopping street and few mins’ walk to the train station

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Highly recommend.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    none

    Perfect location. Clean and great service.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Very convenient location with great staff and amenities
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The drain was a bit slow so the water would pool during shower at times. More shelving in the bathroom would be nice.

    I liked the comcast for television. Lots of charging ports near bed. Loved the room refresh every day. The staff were friendly and very helpful. Location was very convenient.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Great property-my hotel of choice when traveling to Seoul!
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to say here

    Location and Staff

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    I’ll miss it, coming back again soon!
    • Leisure trip
    • People with friends
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, everything was great!

    Great staff and location

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Amazing location and excellent staff
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 6 nights
    • Submitted via mobile

    The location is absolutely prime and the room is super clean. The staff is so friendly and is willing to help you with calling taxis because you kinda need to know Korean to use the taxi apps.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    I enjoyed my stay, as always! Thank you!
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Wonderful staff, great location and comfortable rooms!

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    Location is exceptionally great! Enjoyed staying there
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 7 nights
    • Submitted via mobile

    Wish the room was a bit bigger:)

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Excellent hotel
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights

    N/A

    The location can’t be any better. It’s just a short walk from the metro and the airport line, placing you right in the heart of the Hongdae area, amidst numerous shops and restaurants. The room is clean and modern, the staff is both warm and professional.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Overall really comfortable stay, conveniently located.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 7 nights
    • Submitted via mobile

    Very limited closet space. The bathroom setup was a bit odd: there was nowhere to hang your towel outside of the shower and the shower wasn’t big enough to hang the towel inside without it getting wet. Given this setup, I imagine it would be awkward if the room was for friends rather than couples.

    Excellent location, felt very clean, and liked the easy access to water. Bed was also really comfortable; had no trouble getting used to the bed.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 11 nights
    • Submitted via mobile

    The breakfast was the only disappointment, I couldn’t imagine that 4 star hotel may have such poor choice of dishes, on the other hand, the price wasn’t too high.

    We enjoyed the stay in common, the staff was very communicative and helpful. The room was clean and tidy, housekeepers changed towels and even slippers every day. The hotel’s location is nice as well. The aroma in hotel’s lobby is one of my favorite :)

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Value for your money.
    • Leisure trip
    • Couple
    • Superior Deluxe King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The staff was very attentive, almost a little too much. To go up to the room you first take an elevator to the lobby and take another elevator to the your floor. When going out and arriving in the lobby, the staff immediately turned to us as we approached the elevator. You can still hear the traffic outside, it's not loud, but it's noticeable. The breakfast was a bit simple and could be more diverse.

    The check-in went smooth. The room wasn't very spacious, but it fit all our things. The decor was nice and it was clean. All amenities were present in our room and there was a welcome snack as wel. It is in the middle of Hongdae, close to the metro and the all stop airport train also stops here. Really convenient when arriving from or going to Incheon Airport. It's easy to get around from here and there are many restaurants nearby. There are multiple convenience stores closeby.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Will be repeated stay in future.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Can b a bit of muffled noise if street is a bit rowdy in quietness of night. But will not affect sleep. The hotel entrance with 2 owls mural...not classy enough and aesthetic though. It doesn't reflect the beauty and comfort of the inside.

    Gave early check-in. The comfort and lush. Big space for 2. Like the long side bench at window. Room is clean. Buffet breakfast is nice too. Prompt service and friendly staff. Quiet and relaxing. Convenient and near to transport. Shopping and restaurants right at doorstep. So easy to just bring shopping back and continue shopping again.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    No comment
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    No comment

    No comment

    Stayed in February 2024

Showing 1 – 25

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