300, Olympic-ro, Songpa-gu, Songpa-Gu, 05551 Seoul, South Korea
#2 of 507 hotels in Seoul
Guests' ChoiceBased on 147 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.3
Facilities
9.5
Staff
9.5
Value for money
7.8
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Meera
United Arab EmiratesOverall, I had a great experience with Signiel Seoul, staff were incredibly helpful! The room was wonderful, clean, and perfect to enjoy Seoul sky view every day.
Stayed in April 2024
Reviewed: 27 April 2024
Mohammed
QatarN/A
Location
Stayed in April 2024
Reviewed: 17 April 2024
Ido
IsraelThe location felt a bit far from some central places in Seoul but it’s remedied by the fact you have a metro station right under the hotel :)
Almost everything was absolutely perfect.
Stayed in April 2024
Reviewed: 17 April 2024
Richard
United StatesThe service from every member of the staff was outstanding. An incredible place to stay in Seoul even for one night. Room was incredibly nice and clean.
Stayed in April 2024
Reviewed: 15 April 2024
Anjie
Dominican RepublicI love it, all the personal was great and the service 100/10.
Stayed in April 2024
Reviewed: 10 April 2024
Tatiana
SingaporeHard sell to upgrade my room to “get better view” during my check in even though I already booked a premium room which supposedly must have a good view. Really ruined my mood and experience
Nice breakfast, view was great
Stayed in April 2024
Reviewed: 6 April 2024
Micheal
AustraliaNothing.
We stayed on the 100th floor of the hotel, it was a phenomenal experience to have an eagle eyed view of the city of Seoul. The bedroom was very comfortable and the bathroom was
Stayed in April 2024
Reviewed: 3 April 2024
Bettina
FranceThe hotel is beautiful, breakfast was amazing, the view is breathtaking and the entire staff was very friendly and helpful with any request that we had. The gym was great as well.
Stayed in March 2024
Reviewed: 26 March 2024
Gitte
SwedenBest hotel I ever stayed at!
Stayed in March 2024
Reviewed: 22 March 2024
Jack
United StatesCheck-in took longer than expected even an hour after the regular check-in time but after requesting a later check out without charge to reflect this, the desk clerk extended the late check-out
Stayed in February 2024
Reviewed: 21 March 2024
Jinjia
United StatesFantastic stay! The location is exceptional, inside the Lotte Tower, with great night views. Subway located just below the lobby. Staff are friendly and helpful. Spacious room and looks pretty new.
Stayed in March 2024
Reviewed: 3 March 2024
Steve
United StatesNot at all
Excellent...none I
Stayed in February 2024
Reviewed: 17 February 2024
Reyadh
KuwaitChanging elevators
Staff, restaurants and rooms
Stayed in February 2024
Reviewed: 9 February 2024
Oscar
AustraliaNothing
This hotel really is the best hotel in Korea. All the staff are beyond polite and helpful. A massive plus they all speak english. We cant empathize how amazing and luxurious this hotel is. We stayed 4 nights and we can't say anything bad about it. We will definitely return.
Stayed in February 2024
Reviewed: 10 January 2024
Sabrina
SingaporeNIL
NIL
Stayed in December 2023
Reviewed: 27 December 2023
Yee
United StatesNothing.
Everything.
Stayed in December 2023
Reviewed: 16 December 2023
Nathan
AustraliaI was absolutely BLOWN AWAY at how great the experience was. I originally booked a suite which was a bit bigger than some of the other rooms, but the staff upgraded me to a larger suite which honestly felt more like an apartment than a hotel room. The bathroom was HUGE and the room overall was very comfortable. I didn't use the minibar but there were lots of great options for alcohol and drinks/snacks. And the view from the top (101st floor) was absolutely phenomenal.
Stayed in November 2023
Reviewed: 12 December 2023
Sarah
Saudi ArabiaThe location and the stuff, Mr. Henry was really gentle and helpful really I would like to thank him for everything he did for us and make our trip super memorable
The place was super great
Stayed in December 2023
Reviewed: 13 November 2023
Barbara
LithuaniaWish breakfast hours were a bit longer :)
Excellent service, wonderful staff - very attentive. My special thanks to Mr. Roy Kim and Mrs. Liza. Location was peaceful, nearby subway. Amazing view of Seoul. Glad to be back and planning to be back again next time.
Stayed in November 2023
Reviewed: 11 November 2023
Vedrana
United KingdomI just can't get used to impersonal fake niceness of the staff. I feel like a bit more human touch would be nice, but maybe this is cultural difference.
Amazing hotel. It is clean, bright and spacious. Breakfast buffet is beyond all expectations. I enjoyed the stay and it's definitely good value for money
Stayed in October 2023
Reviewed: 1 November 2023
Denise
AustraliaAMAZING view from the hotel room, the hotel lounge, the restaurant and the swimming pool - basically everywhere in the hotel 😊 The room was fabulous, with a huge bathroom. The staff were lovely and very helpful. It was a more expensive hotel than what I would usually stay in, but I would still say it was good value for money.
Stayed in October 2023
Reviewed: 10 September 2023
Michael
United StatesAt 60,000 Won, too expensive
Stayed in September 2023
Reviewed: 8 September 2023
Hannah
United KingdomIt's only minor, but it would have been nice to have some water offered while we were waiting to be checked in, as we had to wait around 15 minutes to called to the desk.
Best hotel we have ever stayed at, the whole experience was wonderful. We arrived at about 12pm and were able to leave our luggage with them and "check in", however our room was not available until 3pm. We went for a walk to Olympic Park which is worth an explore if you have time. After arriving back at the hotel we went straight to our room on the 98th floor and the views were spectacular. The only thing I regret is not upgrading to a room over looking the Han River (something for next time!), the city views were still amazing with thr mountains in the background. We made the most of the complimentary refreshments until 4pm and then evening drinks watching the sunset around 7pm. The gym facilities were fantastic and of course had amazing views! Overall it was a 10/10 experience and we'll definitely be back!
Stayed in September 2023
Reviewed: 29 August 2023
Christine
United StatesHave to take two different elevators to leave property, but I understand that it’s to keep the lotte tower employees/businesses and signiel hotel users separately.
Outstanding staff, clean rooms, and great location that is close to shopping and food.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content