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Reviews of Sugar Hotel

34-1, Taejong-ro 685beon-gil, 38157 Gyeongju, South Korea

#19 of 48 hotels in Gyeongju

Guests' Choice

Review score

Based on 47 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    8.2

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Showing 1 – 25

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable room with everything you could need. The location was very handy being close to taxi stand and bus stops.Staff allowed bag drop when I arrived early.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    The stay was disappointing given the rating. So many small problems that could easily be changed and improved.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom floor had water leaking through tiles and around the sink base. The bed has a horrible plastic cover between the mattress and the sheet. The staff on the first 2 days were poorly presented, unfriendly, arrogant and resented being asked anything. The person rostered on our last evening was lovely. The coffee machine was still broken after many months and the replacement coffee was not worth drinking. The only cups provided in rooms and at breakfast were tiny paper cups unsuitable for hot drinks. Breakfast was rostered on the half hour so everyone arrived at once in a small crowded space. On the first 2 days we were only provided with small bidet towels.

    The rooms and beds are large. It was quiet at night and had opening windows with a good black out system at night. It is very close to the central bus station. The free washing machine/ dryer and detergent for those staying more than 2 nights was great. The simple breakfast was appreciated.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    8.0
    A good ‘go to’ Hotel for Gyeongju
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There were no drinking glasses, wine glasses or mugs. Just paper cups. We had to ask for bath towels as only small bidet towels supplied.

    Good comfortable bed, easy check- in and very secure hotel. Room was spacious. Bottled water supplied free and restocked each day. Friendly staff who understood enough English. They were happy to give us bath towels when we asked. The breakfast was ok. Proximity to transport and important tourist sites was excellent.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights

    For breakfast they should bring more food (they don't bring anything else when it finished).

    Good location, nice and clean room and good price!

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    Excellent position, good value for
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No wardrobe nor drawers nor shelves so impossible to unpack; no bed side lights, practically no English spoken, little willingness to help guests

    Excellent position, near the bus terminal e walking distance to major sites. Comfortable room, large Screen tv with Netflix, free use of washing machine, minimum continental breakfast included.

    Stayed in April 2024

  • Reviewed: 30 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Breakfast window too small, 8-8:40am is a big ask if you've been out on the sauce the night before. Consider extending to 9:30/10am.

    Funky little place. Friendly staff, huge room, jacooze! Close to all the attractions. Great for a solo traveller.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is on a bit of a seedy street. Lots of girl bars. It is a bit of a walk (10-15 minutes) to the cute walking street area and tombs. Breakfast was iffy.

    Comfortable room with a big TV.

    Stayed in September 2023

  • Reviewed: 5 December 2023

    7.0
    It’s alright but nothing “wow”
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in November 2023

  • Reviewed: 28 November 2023

    8.0
    Large Room, Good Location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The hotel's only exit stairs were being used for storage and housekeeping and the fire doors were kept propped open.

    The room was huge and the bed was quite comfortable. The bathroom was large as well and the room included a nice compliment of amenities. A breakfast was included and the staff made an effort to be accommodating. The location was very close to the inter-city bus terminal and a short walk to the areas main sites and dining areas.

    Stayed in October 2023

  • Reviewed: 22 November 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast. So we needed to chose a time frame for the breakfast. However, they do not refill anything after being finished. So the people to have breakfast in the last half an hour had literally nothing to eat or drink. The food anyway was super limited even when there was something

    The room is big and confortable. Undoubtedly good price for the room

    Stayed in October 2023

  • Reviewed: 17 November 2023

    8.0
    Well worth it
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We upgraded to a deluxe room and it was worth it. Lovely hot clean hot tub and high tech clothes cupboard steamer in room. Nice breakfast too. Good value for money.

    Stayed in October 2023

  • Reviewed: 6 November 2023

    8.0
    good for tourists
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    everything was clean and quiet, great place overall

    Stayed in November 2023

  • Reviewed: 3 November 2023

    8.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Air in room was a bit too dry.

    Clean room, hotel located close to main touristic attractions.

    Stayed in November 2023

  • Reviewed: 31 October 2023

    7.0
    Good value for money for a short stay
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 2 nights

    Our bathroom had a leaky sink. The glass that separates shower area also is not all the way down to the floor so the water still goes to the sink area.

    Location was close to Hwanglidangil Road and historic sites. Breakfast was also decent.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    8.0
    Super awesome for a great price
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bath towels provided were very small.

    Very spacious room. Room was very clean and beatiful and room facilities were very adequate. Parking space was good and very accessible as well.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    8.0
    Great location and value for money.
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    There was water leaking from our sink so the bathroom floor was always wet.

    Ideal location. Walking distance from bus terminals (even with suitcases) as well as the Jungang Market and the nearby tombs. Fresh bottles of water and (simple) breakfast provided every day. Next to so many restaurants.

    Stayed in October 2023

  • Reviewed: 13 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Leaking AC in the initial and in the replacement room. Bathroom ventilation constantly smelled of cigarette smoke.

    Large, comfortable rooms, fine breakfast.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    9.0
    very pleasant stay
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights

    Our room was very spacious, silent and confortable. We didn't use the jacuzzi and the sauna in the room, but they were definitely a plus! Complementary breakfast was quite basic, but ok!

    Stayed in August 2023

  • Reviewed: 12 August 2023

    7.0
    Fine for short stay in Gyeongju, conveniently near to main bus terminal.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is ok, however it is in the red light area. Clearly this hotel has been a ‘love hotel / motel’ in the recent past. Tell tale signs were plastic sheets over the mattresses which wasn’t very nice. There were other tourists though, which was reassuring and our stay overall was fine.

    Friendly and welcoming staff. Good breakfast and water refilling was very good facility to have.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    9.0
    Just great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly, and a good breakfast! Als nearby a lot of nice things to see

    Stayed in August 2023

  • Reviewed: 10 July 2023

    9.0
    Very convenient hotel
    • Couple
    • Economy Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    AC is outdated.

    Excellent location. Very friendly and helpful staff. Good and healthy breakfast.

    Stayed in July 2023

  • Reviewed: 20 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Feels and smells like a motel. The provided bath towels were very small in size (Same size as the hand towels provided in most hotels). Breakfast has very limited time window (We checked in late due to the time of our arrival so we had very limited options for breakfast time slots). If you go early or late as your breakfast time slot, staff kinda reprimands you.

    Very accessible location.

    Stayed in June 2023

  • Reviewed: 1 May 2024

    4.0
    Just avoid!
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very very poor breakfast, just bread, eggs and french fries (what?!), I had to go to 7eleven 20m away to bus coffee because they even hadn’t coffee. The workers doesn’t speak english, The communication is very very difficult and they don’t even try to understand what we needed or asked for. The WC in The room has no close place to take a shower. The hotel are in road with a prostotution envimonment, a lot of “bars”. For The Same price you’ll find a really better options in The city.

    Is close pf The bus station

    Stayed in April 2024

  • Reviewed: 25 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed had a plastic mattress protector, which was uncomfortable. Air conditioning blows right on your head at night. Breakfast was not good. Shower/tub didn’t look the cleanest.

    They had Netflix and cool black out windows. About a 10-15 min walk from the main attractions of town.

    Stayed in April 2024

Showing 1 – 25

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