Reviews of Hotel Tops 10 5 stars
455-34, Heonhwa-ro, Gangdong-myeon,, 25633 Gangneung, South Korea
#21 of 46 hotels in Gangneung
Guests' ChoiceReview score
Based on 38 hotel reviews
7.8Score breakdown
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Cleanliness
8.2
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Comfort
8.2
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Location
7.4
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Facilities
8.1
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Staff
8.2
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Value for money
7.7
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Free WiFi
8.4
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Showing 1 – 25
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Reviewed: 28 November 2023
Chae
Australia1 review7.0“Was not great but okay.”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Partial Ocean View
- • Stayed 1 night
- • Submitted via mobile
Some staffs are rude. Everything is money. If you would like to check in earlier, they will ask you to pay extra even if you are arrived 30 minutes earlier. Staffs will lie to you as the room is not ready but if you said you don’t mind to pay, they will check you in and give the key straight away. If you are not returning room key upon checking out, they will charge you because they are thinking you lost the key. A lot of restrictions, if you bring seafood, and the hotel found it, they will charge. If you want to use facilities almost everything needs to be paid. If you are looking for or expecting treating or relaxing with hospitality, definitely not this hotel. If you are looking for a hotel for sleep only, then maybe
Clean
Stayed in November 2023
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Reviewed: 10 July 2023
Owusu
United States7 reviews1 helpful vote8.0“Can’t stain a watch tv”- • Leisure trip
- • People with friends
- • Deluxe Twin Room with No View
- • Stayed 1 night
- • Submitted via mobile
No cable or Netflix
Location
Stayed in June 2023
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Reviewed: 10 July 2023
Kyeongseok
South Korea14 reviews8.0“Great hotel but could be managed better”- • Leisure trip
- • Couple
- • Deluxe Twin Room with No View
- • Stayed 1 night
- • Submitted via mobile
Weirdly long queue for the check-in, A lot of not-to-do-this notices for customers.
Great facility, perfect location
Stayed in July 2023
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Reviewed: 11 February 2023
Merriman
South Korea1 review8.0“We enjoyed the stay and will recommend our friends to use this hotel.”- • Leisure trip
- • Couple
- • Deluxe Double Room with Partial Ocean View
- • Stayed 2 nights
Water pressure in shower could be improved
Location was excellent, good sea views and easy access from the expressway. Beds very comfortable. Very good value for the cost of the room.
Stayed in February 2023
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Reviewed: 18 November 2022
Dulguun
Mongolia4 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Korean-Style Deluxe Ondol Room with No View
- • Stayed 2 nights
- • Submitted via mobile
buffet restaurant's food choices were very poor because we cant eat seafood but there was a lot of seafood. And my son entered by 50000won but he could not anything eat ☹️ and we couldn't go out and buy food because it's on a high mountain where there's no other place to eat, so we bought noodles from the store. I really didn't like it
aqua park was good, my kids had fun at park
Stayed in November 2022
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Reviewed: 23 August 2022
Quentin
South Korea30 reviews3 helpful votes8.0“A great place to come for views and comfortable rooms”- • Leisure trip
- • Couple
- • Deluxe Queen Room with Partial Ocean View
- • Stayed 2 nights
- • Submitted via mobile
The pool is not free as suggested on the page - it costs 20,000 won as guests to use the pool and the spa (non-guests have to pay 30,000 won to do so), and there was no option to just use the pool. There is no seperate path down to the beach road, so you have to walk in the road which is pitch black at night, if you want to travel down on foot. The pecan pie from the bakery is very dry.
The television in the room was gigantic. Plenty of storage space in the room. Lots of parking space. Really nice views from the roof gardens and the roof top lounge.
Stayed in August 2022
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Reviewed: 23 August 2022
Sayana
Russia16 reviews3 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Executive Suite with Ocean View
- • Stayed 1 night
- • Submitted via mobile
the view is amazing. rooms are spacious.
Stayed in August 2022
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Reviewed: 27 November 2021
Michael
South Korea13 reviews5 helpful votes9.0“Wonderful place to watch the sunrise.”- • Leisure trip
- • Couple
- • Special Offer - Deluxe Queen - Spa Tickets for 2 pax
- • Stayed 1 night
- • Submitted via mobile
Hard to get to without a car.
Great view and good place to watch the sunrise.
Stayed in October 2021
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Reviewed: 14 July 2021
Shea
South Korea11 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Executive Suite with Ocean View
- • Stayed 2 nights
- • Submitted via mobile
Room cleaning schedule was not ideal.
Great view!
Stayed in July 2021
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Reviewed: 24 May 2021
Sun
Germany22 reviews9 helpful votes7.0“Healing view of the sea from high up the mountain^^”- • Leisure trip
- • Family with young children
- • Queen Suite with Ocean View
- • Stayed 1 night
There was a long line for the check-in process. Perhaps, arrangements can be made for a quicker process.
We absolutely loved the view of the sea from our Queen Suite.
Stayed in May 2021
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Reviewed: 11 August 2022
Seong
Indonesia2 reviews5.0“Disappointed”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room with No View
- • Stayed 3 nights
- • Submitted via mobile
Elevators were not linked to coordinate. Total 4 elevators were there but 2 on each side are working independantly. Hence customers were pressing on call buttons on both sides creating much slower service. Many customers were waiting upto 5 mins just to get on an elevator. Also didnt like that the hotel is charging additional fees for customers to access the pool. Breakfast quality was very poor. Seems like they are heating up instant foods. Egg station offers only one type of pre-fried eggs. Bacon was not properly prepared and were like chewing on leather.
Stayed in August 2022
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Reviewed: 27 June 2022
Marco
Hong Kong13 reviews1 helpful vote4.0“Great location & generous room size; however questionable 5-star pricing point and 2-star lifts!”- • Leisure trip
- • Solo traveller
- • Deluxe Queen Room with Partial Ocean View
- • Stayed 2 nights
- 5-star price with a 3 (to be generous...) star service and customer mindset - 4 lifts to serve all the rooms (on 10+ floors) is a nonsense: ppl at 7th floor were taking the lift up to be able to go down... - If upon raising the 'lift issue' the answer is 'I will raise your point to the duty manager'...well I can only be speechless
Good location with a nice view Big size of the bedroom Courteous staff at the reception
Stayed in June 2022
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Reviewed: 5 July 2021
A
South Korea2 reviews1 helpful vote10“Wonderful Place For A Staycation”- • Leisure trip
- • Couple
- • Deluxe Queen Room with Partial Ocean View
- • Stayed 2 nights
- • Submitted via mobile
There aren't much restaurants or cafes in the area and the hotel is away from everything. This was a great thing for us though because we wanted to be away from people and enjoy a staycation at the hotel.
I LOVED this hotel. The hotel has facilities that you can use (for an additional fee), a restaurant, a beautiful bakery cafe, massage chairs, and a fitness room that is free. The rooms are spacious, the bed is the perfect amount of firm and cushion, the views are amazing, and the staff are kind and entertaining. We thoroughly enjoyed our stay at this hotel and are likely to be back. I would not recommend this hotel to those who do not have a car or those who want to visit the major attractions of Gangneung. This area is about a 40 min drive to Gyeongpo beach (the touristy area of Gangneung).
Stayed in July 2021
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Reviewed: 18 January 2024
Kibong
South Korea15 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Partial Ocean View
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2023
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Reviewed: 8 October 2023
철규
South Korea2 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Double Room with Partial Ocean View
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2023
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Reviewed: 26 September 2023
Young
United States1 review9.0Superb- • Leisure trip
- • Family with young children
- • Executive Suite with Ocean View
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2023
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Reviewed: 19 September 2023
Ari
Mongolia1 review7.0Good- • Couple
- • Deluxe Double Room with Partial Ocean View
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2023
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Reviewed: 12 June 2023
Ariunjargal
South Korea2 reviews7.0Good- • Family with young children
- • Deluxe Twin Room with No View
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2023
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Reviewed: 18 May 2023
Aaron
South Korea5 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Super Junior Suite with Ocean View
- • Stayed 2 nights
There are no comments available for this review
Stayed in May 2023
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Reviewed: 17 April 2023
Chin
United States4 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double Room with Partial Ocean View
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2023
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Reviewed: 18 March 2023
Sung
South Korea1 review9.0Superb- • Leisure trip
- • Solo traveller
- • Deluxe Twin Room with No View
- • Stayed 5 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2023
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Reviewed: 8 January 2023
Tommy
United Kingdom14 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double Room with Partial Ocean View
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2023
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Reviewed: 11 September 2022
Majed
Saudi Arabia66 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe Queen Room with Partial Ocean View - Breakfast for 2
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2022
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Reviewed: 22 August 2022
Polina
South Korea16 reviews5 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Deluxe Queen Room with Partial Ocean View
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2022
Showing 1 – 25
