Poor service

Location

Stayed in May 2024

The staff seemed to be unfriendly and rude

The location and the size of the room was generally bigger than the rooms in Seoul

Stayed in April 2024

1) I speak Korean and as soon as the staff took my UK passport and my finances Korean one they didn't even acknowledge me even though I was the one to book it and can speak the language. 2) room had random safety hazards

Modern and clean

Stayed in April 2024

No room service no coffee creamer

Location

Stayed in April 2024

We had to book 2 rooms for 4 pax - perhaps the hotel can offer 2 double beds in a room which will work well for families.

Our hotel room had a nice view over a port, and amazing sunrise views. The Black Pork street being within walking distance was a plus. Since we only stayed one night, we didn't get to explore much around the area. Parking was also just around the vicinity of the hotel grounds.

Stayed in March 2024

N/A

Rooms were large and it was really nice having a balcony to sit on. Bed was also comfortable and the shower pressure was great. They also had full sized towels. The reception staff were very kind. Location was also good in the main city .

Stayed in March 2024

The room was dirty, hair from the entrance to the bathroom and all surfaces were dusty which made it comfortable.

Staff were nice and the location is by the ocean.

Stayed in March 2024

No sugar sachet and creamer provided alongside with instant coffee

Comfortable room, location 1 minute walk to convenience store (CU, 7E), 1 minute walk to Black Pork Street, 8 minutes walk to Dongmun Traditional Market and room with magnificent sea view

Stayed in February 2024

Staffs are not so friendly

The room is spacious, bed is comfortable

Stayed in January 2024

Bed is uncomfortable

Restaurant food is nice

Stayed in December 2023

comfort of bed

room and heating

Stayed in December 2023

Our receptionist was excellent and able to converse in English, Korean and Mandarin Chinese however this was not the case for most frontline staff. The basement carpark has limited spaces and whilst there is a car lift to the basement 2 level, it needs to be operated by one of the staff. The car may only be collected after 7am which may affect plans to go to Hallasan mountain early.

The hotel is within walking distance to Black Pork street and Dongmun Market. There is a supermarket (MARTRO) and a convenience store (7-11) nearby. Our room had a view of the ocean and we had a wonderful time sitting at the balcony enjoying the view and drinking tangerine makgeolli. For those who are driving, there is street parking available and the hotel has a basement carpark. The basement carpark has direct lift access to the hotel rooms and is sheltered from the wind.

Stayed in December 2023

Sea view

Stayed in December 2023

We came fully aware of sleeping on the "floor" as we booked the Ondol Rooms but the "mattress" could be thicker. The elderly will find it challenging and end up with backache the next day. The TV / Tv box in our rooms are basically not working. The Management could consider to place instructions in English / Chinese to guide people how to use the TV box.

I manage to check in before the official time of 1500 and the staff was friendly. Booked 2 Ondol rooms for my family of 7 persons (4 adults with 3 teens) for 4 nights. The room with 4 pax will be a little squeezy. Love the balcony space as you can sit & enjoy a hot cup of coffee during winter. There are 2 washers & 2 dryers on level 2 just beside the gym that cost $2-3k won, detergent at $500 won. Location is very convenient as it is within walking distance to the supermarket (Martro / eMart), Black Pork St, Dongnum Traditional Market, Chilseonglo Shopping street, BHC, Kyochon, Issac Toast, Olive Young outlet etc.

Stayed in December 2023

The harbor view was breathtaking. The room size was quite big. Very nice and helpful staff.

Stayed in December 2023

Heater is hard to regulate, it turns off by itself and sometimes gets too hot.

Hotel is a comfortable size, with a balcony and good sea view. E Mart and Dongmun market are within walking distance, so are the convenience shops and the black pork alley. The hotel is cosy and beds are ok. There is a good cafe beside the hotel for morning take aways. Staff are helpful and friendly, value for money.

Stayed in November 2023

We paid for ocean view but the view was blocked by other buildings on the sides. We saw there were other rooms that had full ocean views unlike ours

Room was clean and comfortable but a bit smallish. Location is very good with restaurants, supermarkets within walking distance

Stayed in November 2023

Room a bit tired in places (couple of cupboard doors hinges broken, shower door didn't close fully and leaked a bit as a result). Very minor, but there's a light switch in a strange place directly behind your pillow which is easy to turn off or on accidently.

Great location near black pork street and Dongmun market. Car parking available (tight spaces but they help guide you in or will park for you). Friendly, helpful staff. Good shower.

Stayed in November 2023

Lack of parking lots.

The hotel room was clean and looked really luxurious given what it cost.

Stayed in November 2023

The pillows are too soft.

The location and surrounding environment are nice.

Stayed in November 2023

Limited facilities

Location

Stayed in November 2023

In-house parking lots are limited. Guests will be directed to a public carpark away from the hotel if there are no available lots.

Location of the hotel is excellent.

Stayed in November 2023

Location was good, easily accessable to attractions nearby. Hotel was clean and staff were helpful.

Stayed in November 2023

Toilet / shower room .. glass concept ..lack privacy if sharing room. Charge for toothbrush etc in the name of sustainability !!

Beautiful view of the habour

Stayed in November 2023