There was not much to do outside the hotel.

Room was big and bed very comfortable. Close to the train station.

Stayed in April 2024

There isn't much storage space for a long stay. The breakfast is grapes, tomatoes, toast and pastries every day, which can be a bit monotonous.

The location is excellent. Lots of restaurants nearby. The rooms are spacious and there are good views over the harbour. It would be a good place for a honeymoon.

Stayed in April 2024

A bit far from everywhere else. Hard to get a taxi. Some of the furnitures are a bit jarring coz of space contraint. No proper dining utensils nor table.

Modern design and furnitures. Cozy and warm.

Stayed in December 2023

Tv and computers being hard to use

The tub and the quality-price ratio.

Stayed in November 2023

Breakfast with limited choices and hotel look abit old

Hotel View and quiet surrounding

Stayed in October 2023

Because the room had so many gadgets, they used up most of the mains sockets, leaving few empty ones. We travel with two phones, two iPads and a portable WiFi which need charging every night. Charging them all required a bit of ingenuity, especially if we needed to charge a camera too. The multi-charger by the bedside will charge three different devices, but can’t charge two which need the same connector. The air dresser is a wardrobe sized gadget for refreshing clothes. I couldn’t understand the Korean instructions and couldn’t find an instruction manual online either. The big drawback is that it occupied what would otherwise be the hanging space. In the rest of the room there were just two hangers for the dressing gowns and minimal space for storing shirts, socks, underwear etc. For such a generously sized room, it was surprising that there was no provision for storing suitcases out of the way.

The room was very well appointed with gadgets - air dresser, multi port charger, air purifier, computer, goose neck kettle, 55” TV with sound bar etc. The location is on an island which is not served by the metro, this works both ways. One the one hand it’s quieter and there are plenty of typically Korean shops and restaurants not too far away, but on the other hand, to get to the centre of the city you need to use a bus ( number 8 is a useful one ) or a taxi. Taxis are cheap, but the bus is much more interesting and costs peanuts. The room rate implies that breakfast is not included, but the hotel offers a free breakfast buffet of juice, cereal, croissants and coffee. The staff were excellent, always helpful and eager to please. The remote control for the TV also controls the various lights and air conditioning.

Stayed in October 2023

I love the room I stayed with my family.. it was absolutely comfortable..

Stayed in September 2023

the only issue was that the hotel is a little far away things to do. but the view was well worth the travel.

the staff were so lovely and helpful and even helped up order food from a local restaurant. the hotel was beautiful and the rooms were spacious. 7 of us stayed in this hotel in separate rooms but in the evening 7 people on 1 room eating and drink was still comfortable. the rooftop was also super nice!

Stayed in September 2023

it was on an island far away from the main attractions and a lot of taxis had trouble finding the location with maps. recommend staying near haeundae beach if you don’t have a car rental.

lovely room, great view, good value for money

Stayed in August 2023

N/A

Had an amazing view of harbor and bridge, staff was really friendly and helpful. For cat lovers there’s a very affectionate cat that hangs out in the lobby!

Stayed in August 2023

The location is far from haeudae. Hence if activities are around Haeundae, it require some traveling. However, if your activities are in Yeong-do, this place is wonderful.

The property was well kept generally. The reception staff were extremely helpful and spoke English proficiently. I really enjoyed my stay there.

Stayed in August 2023

Far from the beach

Beautiful room and view

Stayed in August 2023

The location.... But I think Taxi in Busan is really cheap. You can grab a taxi to the nearby station with around 5000won.

The female staff who can speak English was so nice. She even helped us to order deliveries and also helped us to solve a lot of problems.

Stayed in June 2023

Google maps directed us to a completely different part of town so we had to get a taxi to the correct location. We entered The Grand Bern Hotel and Google maps had the wrong destination for the hotel so would be nice for them to update this. The hotel was extremely nice though.

Stayed in July 2023

breakfast wasn’t great and unfortunately toilets next to the breakfast room were extremely smelly both days of our stay. also we imagined the sea view to look little different to what we received

fantastic room size, very modern and instagramable

Stayed in May 2023

A f**** big prob like in all hotels in Korea. Breakfast till 9 am... Even on weekend... What the hell is wrong with this country...

Bathtube at the window with view on Harbour was amazing.

Stayed in May 2023

Breakfast was below the expectations, no place for working in Team in the entire bulding. 2 PC in the room are not useful and it's an obsolete concept; they occupy the only desk available for working. Location is near the port, it was our mistake.

The size of the room and the view.

Stayed in May 2024

Not very suitable for travelers that are only in Busan for a short period and probably not soon again. It’s not in a great area and far from the most touristic area. It wasn’t very clean, especially the floors were quite dirty. But worst were the towels, grey towels instead of the usual white that hotels use. And the smell of them was really awful.

The hotel showed up first in my search results and it looked promising so we booked. The pictures look great and my kids were very happy about the 2 pc’s in the room.

Stayed in April 2024

Our booking was 2 bedder room for 4 pax yet only provide 2 bath towels . Almost everyday I have to remind them for extra towels and remind twice . Lady at the counter said ok but never deliver . The guy was much better Very far so need cab . Costs will add up over time I think offset the relatively cheap rates so overall not a good deal

Is clean. Sheets are clean too which is important

Stayed in December 2023

The rooms are big and well taken care of. The toilets were nice too! Love it especially it comes with a bidet. The rooms are super spacious. Nothing to do much around the area but public transport are accessible. If you walk down a little theres GS25 and behind theres a market you can go to in the morning. Staffs were super friendly too and really go the extra mile to translate for you in case you dont speak their language. Just download papago app its very useful. The hotel has a cat mascot too! Super friendly and will always greet you at the lobby when you enter. Breakfast are also included, vending machines as well. Didnt manage to explore the rooftop but heard its nice!

Stayed in November 2023

Daily fresh towels and garbage emptied

Adequate

Stayed in October 2023

All was perfect, location was a bit far from some attraction, but close to others.

Very modern, clean, quiet.

Stayed in October 2023

The lady at reception who checked us in was so lovely and personable, we felt welcome from the get go. The room was amazing in terms of views, space, facilities and location (only a few minutes walk from bus stops and there's a shortcut to the main road at the back which was handy). Loved our stay!

Stayed in September 2023

The staff is kind. The view of the bridge and the rooftop is really great.

Stayed in October 2023