Al Dabbous Street, Block 12, 64021 Kuwait, Kuwait
#22 of 123 hotels in Kuwait
Guests' ChoiceBased on 492 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
8.6
Facilities
8.7
Staff
8.9
Value for money
7.7
Free WiFi
8.5
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End of dialog contentReviewed: 12 May 2024
Eissa
Saudi ArabiaNothing
Every thing, location, mall,
Stayed in May 2024
Reviewed: 7 May 2024
David
FranceThe views on the oil refinery aren't great, but this is Kuwait. Maybe the water flow rate / pressure in the shower could have been higher.
Modern luxury hotel. Great location inside a big shopping mall and near the old souk and the sea. Great personnel. Huge room.
Stayed in May 2024
Reviewed: 5 May 2024
Dashtic172
KuwaitOne telephone in the suite bedroom instead of two like the other 5 star hotels...no meni bar only on request and when i called the bar they told me they don't have any kind of chocolate except the cakes in the menu that's all they have.
Stayed in May 2024
Reviewed: 28 April 2024
Maisa
QatarThe best customer service specially Morshid from reception/ concierge he went above and beyond to ensure my stay is comfortable and any transportation or requests I had was arranged perfectly
Stayed in April 2024
Reviewed: 25 April 2024
Mawada
KuwaitEVERYTHING, i’m coming back next weekend 🫶🏽
Stayed in April 2024
Reviewed: 22 April 2024
Amani
OmanSome smell in room but they changed directly
Food breakfast
Stayed in April 2024
Reviewed: 13 April 2024
Ali
Saudi ArabiaThe contacted Door I. The room
The clean of the Room
Stayed in April 2024
Reviewed: 9 April 2024
Luis
KuwaitIt was a very windy day so when we went up to use the pool it was not available. Other than that it was a pretty perfect little getaway. Though the distant view of the beach and Souk Al Kout were lovely, it was very distracting with the rooftop of the Al Kout Mall air conditioners and other pipes
We loved the service. We loved the spacious room. We loved the breakfast. We loved that it was connected to the mall. We loved that there were plugs everywhere to make it easy to plug in our technology. Overall it was a very delightful stay and we will definitely be staying there again in the near future.
Stayed in March 2024
Reviewed: 7 March 2024
Ehsan
OmanIt is located outside Kuwait city.
The hotel itself is nice, but it is outside Kuwait city.
Stayed in March 2024
Reviewed: 25 February 2024
Mohammed
KuwaitNothing
Everything
Stayed in February 2024
Reviewed: 24 February 2024
Dr
United Kingdomall good
excellent location and facilities
Stayed in February 2024
Reviewed: 19 February 2024
Rashed
United Arab EmiratesEvery thing
Stayed in February 2024
Reviewed: 27 January 2024
Sabri
Saudi ArabiaNa
Thanks to all specially Mr. Murshad and Emad
Stayed in December 2023
Reviewed: 12 January 2024
Saeed
Saudi ArabiaNone
Brekafast option
Stayed in December 2023
Reviewed: 2 January 2024
Yousef
KuwaitLocation
Stayed in January 2024
Reviewed: 1 January 2024
Saqer89
KuwaitWhen i was checking out of the room I called for trolley twice and I waited for half an hour
They upgraded our room for free
Stayed in January 2024
Reviewed: 7 December 2023
Hassah
KuwaitI love the fact it’s connected to a mall especially the old one … I loved its quite too
Stayed in December 2023
Reviewed: 29 November 2023
Abdullah
Saudi ArabiaNothing.
Staff extremely friendly, specially Ismail front dest, and Faisal bellboy.
Stayed in November 2023
Reviewed: 28 October 2023
Shaimaa
KuwaitNothing
Suma the receptionist was a very very nice person and helped alot. I would like to thank her for making our weekend a very relaxing and restful weekend. The property was very clean, quiet and the location was excellent. The room was very nice and clean. I would always come back again for a weekend.
Stayed in October 2023
Reviewed: 25 October 2023
Nicholas
United Arab EmiratesComfortable bed
Stayed in October 2023
Reviewed: 17 October 2023
Shaji
GermanyNa
Nice courteous reception guy plus overall service is exceptional being along side the mall lots of food and shopping options
Stayed in October 2023
Reviewed: 15 October 2023
Safina
United KingdomNothing about the hotel but I feel I could have made a better selection of location … this hotel is not in the main city and a bit far out from most attractions …
The hotel was very clean and the breakfast was a very good selection … my room was cleaned daily and the staff are very polite and helpful … the hotel is attached to the Al kout mall where you can find places to shop and dine …
Stayed in October 2023
Reviewed: 14 October 2023
Turki
Saudi Arabianil
excellent
Stayed in August 2023
Reviewed: 25 September 2023
Tareq
Saudi ArabiaCars horns are noisy in the morning, make sure your window is in the opposite side of the street.
Clean, nice staff, inside the Kout mall
Stayed in September 2023
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