Al Ta’awun Street, Kuwait, 13036 Kuwait, Kuwait
#28 of 121 hotels in Kuwait
Guests' ChoiceBased on 808 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.0
Facilities
8.7
Staff
8.8
Value for money
7.5
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 April 2024
Shouq
Kuwaitthe fridge was hot and the toilet wasn’t working well
the cleanliness the activities
Stayed in April 2024
Reviewed: 12 April 2024
Heidi
KuwaitSwimming pool closed at 7 pm. Should be available any time.
Stayed in April 2024
Reviewed: 1 April 2024
Khalid
Saudi Arabiafurniture is old and need to be changed
Hotel location and the out garden
Stayed in March 2024
Reviewed: 15 March 2024
Adel
QatarThe room is spacious and clean; the variety of breakfast collections is a mazing...staff are friendly. The location is 10 min from the airport
Stayed in March 2024
Reviewed: 7 March 2024
Humaid
United Arab EmiratesI was expecting better as I know Jumeirah chain
Location and food
Stayed in March 2024
Reviewed: 25 February 2024
Wael
KuwaitAll good
Friendly and cozy
Stayed in February 2024
Reviewed: 23 February 2024
Muna
KuwaitOne thing with the security check staff which i already addressed the matter to assigned person
Location and facility
Stayed in February 2024
Reviewed: 27 January 2024
Sayed
United Arab EmiratesOld furniture
The lobby
Stayed in December 2023
Reviewed: 16 January 2024
Saad
IndiaRestaurants a bit pricy.
1 bedroom suite was big. Bathrooms were big. Pool was heated.
Stayed in December 2023
Reviewed: 15 January 2024
Mohammed
Saudi ArabiaNothing
Everythings
Stayed in December 2023
Reviewed: 8 January 2024
Fayza
QatarClean & luxurious
Everything amazing
Stayed in January 2024
Reviewed: 1 January 2024
Huda
United Arab EmiratesRecommend adding vanity / dresser / mirror for ladies to be able to apply makeup comfortably. Currently some of the rooms look like they are designed for business men!! The breakfast buffet - please add Karak tea to the menu.
The facility has an Amazing atmosphere. Beautiful furniture, outdoor views are amazing on the beach.
Stayed in December 2023
Reviewed: 22 December 2023
Saeed
United Arab EmiratesNathing
Clean and kindly staff
Stayed in December 2023
Reviewed: 15 December 2023
Khalid
United Arab EmiratesThe breakfast was very poor and not testy as usual
The location and the staff
Stayed in December 2023
Reviewed: 10 December 2023
Bedewi
Saudi ArabiaFood is not delivered to the room
Stayed in December 2023
Reviewed: 29 November 2023
Ali
BahrainNothing
Nice place and location
Stayed in November 2023
Reviewed: 28 November 2023
Mansour
Saudi ArabiaMy bathroom was not ready. Lots of maintenance needed.
Clean and comfy stay.
Stayed in November 2023
Reviewed: 24 November 2023
Tamara
AustraliaRoom lights were dull, very hard to get ready since lighting is bad. Aircon was too loud Bed pillows were not very supportive as they sink.
The staff were very welcoming and generous Rahul from house keeping was amazing Fortune and Taher from the breakfast staff were lovely, efficient and had great customer service
Stayed in October 2023
Reviewed: 13 November 2023
Saleh
United Arab EmiratesThe only thing is the cleaning, I booked for 9 days so the cleaning was not that good after day 3.
The staff was so friendly, we felt so comfortable on our stay especially it was for 9 day we enjoyed all facilities
Stayed in November 2023
Reviewed: 11 November 2023
Dr
Saudi ArabiaUsing the laundry service it was very bad experience and costly .
Location
Stayed in November 2023
Reviewed: 7 November 2023
Ayesha
United Arab EmiratesThe furniture is old
The breakfast of the hotel and the room size also the housekeeper Rout was very good through putting flowers and ballon
Stayed in November 2023
Reviewed: 31 October 2023
Abdulaziz
United StatesThe breakfast is awesome.
Stayed in October 2023
Reviewed: 14 October 2023
Gopi
South AfricaThat I didn’t stay longer :-)
Possibly one of the best hotels we have stayed in. Excellent all round. Staff are amazing. Fortune at breakfast was wonderful. Rahul and his team made sure our rooms were spotless everyday. Front and back of house teams were amazing. Breakfast buffet is superb.
Stayed in October 2023
Reviewed: 30 September 2023
Ahmad
KuwaitReceived an email from the hotel given a discount for a massage session in their spa, I tried to book but there was no available time slot. I thought its strange giving discounts while you have no available time for people to book
Overall great hotel and great location The food in all the restaurants are great quality
Stayed in September 2023
Millbrae, USA
Semmering, Austria
Mazara del Vallo, Italy
Baa Atoll, Maldives
Pemuteran, Indonesia
Suvereto, Italy
Da Lat, Vietnam
Stenico, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content