Resturant’s over priced

luxury

Stayed in May 2022

The rooms need renovation

Friendly staff quick check in size of rooms

Stayed in March 2022

the lights controller was broken I think or it's system not spreaded right.

was nice

Stayed in January 2022

the furniture little bit old I think a hotel in this level and value need to renovate the furniture

the food was very nice the location and the staff was very friendly

Stayed in December 2021

nothing

everything was clean, the food was good, we liked the hot tub,we liked walking by the beach

Stayed in November 2021

The price way too expensive

Its luxuary

Stayed in August 2021

Service was excellent. I have nothing negative to mention except the style of the corridors and rooms of the hotel. They look too woody and too old style for a hotel of this location and size. Also, the lighting at night, outside at the pool area, are somehow a mess. The colors of lighting must be matching and stay all warm to give a luxury and majestic look. Blue and green lights give the hotel a cheap look and not luxury at all. Also, too strong, too direct lights annoy eyes. Just look at the french people how they light Paris and you'll understand what I mean. Lighting is art.

Check out policy was so good. No rush no sharp timing and no calls. I slept too late (4:00 am) and didn't wake up early. They only called once at noon (12:01 pm) to ask if I want to extend or check out. I said I am not staying but I just woke up and how much time do I have. The answer was that I can check out at 2 pm. I had enough time to drink my coffe, order private breakfast and take a bath and shower. Lastly, I checked out at 3:20 pm with no one knocking or calling. It was a peaceful stay. Just what I was looking for clear my mind, to turn my phone off and stay away from being busy.

Stayed in August 2021

we were expecting a better view of the suite. Also, the underground parking area was full most of the time, we had a hard time finding a space to park our car, -it might be the peak season so we understand-.

my kids enjoyed the swimming pool, and the overall experience. the staff were friendly, and the breakfast was best part. Although it was the peak season, we had a great experience.

Stayed in June 2021

Overpriced food Reception doesn’t answer phone calls Food doesn’t served in pool area Beach not clean

Pool side activities Amjad in the reception

Stayed in August 2021

the check in .. coz the reception was only with 2 staff .. and it was crowded also the cleaning service did not come for a whole day until i called them they did not ask if we need refill for the tea and coffee

the garden cafe and the swimming pool

Stayed in July 2021

I have problem: I booked first thru booking then I canceled but still the money didn’t return to my visa account

Stayed in July 2021

unfortunately, some of the activities that I was planning to partake in were closed off due to covid 19. I get it and understand but I wish the situation was different.

The room service was up to par, as a 5 star hotel should be. the staff was nice and respectful. They help when they can. The rooms were clean as expected. The breakfast food was alright I guess. nothing to write home about.

Stayed in July 2021

I wish the room had a view

Amazing room , ambiance Excellent food and dining

Stayed in June 2021

Restaurant prices too much expensive Long way to reach the swimming pool in the hot sunny weather

The kids enjoyed swimming in the pool

Stayed in June 2021

It wasn’t clean, Its just wast of money !

Nothing

Stayed in May 2024

Car valet service

Service Rooms Hospitality

Stayed in May 2024

I would like to thank Faith she is the employee in the reception she is really nice she is great girl in the correct position facing the customer THANK YOU FAITH

Stayed in May 2024

Unfortunately the cleaning staff entered the room without permission and i were in the toilet in the room and the cleaner open the toilet door while i am in ! Every time we book in this hotel we enjoy the stay but this last one was the worst The AC was not working well we tried to contact room service and reception no one reply for more than 45 minutes , no welcoming services like every time , this stay was the worst actually and disappointed

Stayed in May 2024

The parking should be for 2 car and is not!! I have discount with KOC and they refuse to give me this discount

Stayed in May 2024

The only thing we found very strange is when we ordered take out the staff are not allowed to bring it up to our room. We stayed in many hotels in kuwait before but this is the first time they I experienced this.

I liked the location and the facilities and the spa & cleanliness The staff were friendly and the room view was very good We definitely will come again

Stayed in May 2024

It takes long time to make check in in the lobby this is the issue

Location and nice hotel

Stayed in April 2024

AC is either very cold or very ho, it is a disaster for my body. There is no proper AC temperature controller in the rooms, It works with buttons! The lights switches are confusing and are not easy to understand how they work as they are overlapping.

Breakfast is good

Stayed in April 2024

لاشئ

فندق راقي

Stayed in April 2024

The deposit amount it's too much

Swimming Pool, Beach, Breakfast, Rooms. Everything was great

Stayed in April 2024

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Stayed in April 2024