Hard bed, poor pillows, shower head had great pressure but was positioned so it sprayed everywhere unless hand held.

Location

Stayed in April 2024

Lovely breakfast with good choice. Location very central and close to the Mekong river where you could see a fabulous sunset

Stayed in March 2024

Everything about the hotel was good..

The staff were very friendly, very good. The room is very clean and comfortable good view from the balcony. A surprisingly good little gym, too.

Stayed in March 2024

Great location. A short walk to the main sights. Night market on the doorstep.

Stayed in February 2024

Highly recommend Lao Orchid hotel. Excellent value for money. We wanted a hotel with a bit of character, rather than a modern chain hotel and we got exactly that. The room was spacious and the bed really comfortable. Breakfast really exceeded our expectations with a wide choice. Location is great, just meters from the night market and restaurants. The staff were also really friendly and helpful.

Stayed in March 2024

A bit more variety for breakfast would have made an already great hotel even better.

The staff was wonderful, the location excellent, the room spacious and clean.

Stayed in February 2024

Although the room was very good, there were big gaps under both the balcony door and main door, which meant that mosquitoes could get in. Woken up twice to deal with mosquitoes that were biting. Simple sealing of the doors would solve the problem or at least some in room prevention. Hotels USD exchange rate also seemed a a bit high.

Overall, it was a great one night stay. Vientiane is not a big city, so it’s convenient to get to and from either the airport or the train station. Pick up was convenient and property were very responsive in confirming through the private message function of Booking. Hotel room was very clean and comfortable and the staff were friendly and helpful. The hotel location is good, near to the night market and there are plenty of restaurants and coffee shops right outside. Hotel was quiet at night and the breakfast buffet was decent.

Stayed in February 2024

the personnel should progress in english and we must pay in cash for every service

the location in the old city the terrass in front of the temple for breakfast personnel friendly the quality of bed

Stayed in January 2024

Great location. Very friendly and helpful staff. Nice breakfast.

Stayed in January 2024

Breakfast and location.

Stayed in January 2024

Nothing, I loved everything.

I absolutely loved this hotel. Given an upgrade to top floor one bedroom suite which was stunning. Massive bedroom with fantastic quality linen, flat screen TV in bedroom and lounge, air con in both, lovely sofa and furnishings in the lounge, fridge, safe, WiFi, kettle, tea/coffee and juices. Bathroom great with top quality toiletries and towels. Full size bath. Views over the river from balcony fantastic Breakfast on first floor veranda was superb, lovely helpful staff, great choice of Western and Lao/Thai food, good coffee. Great location overlooking the Mekong, night market 100 yards away, loads of great value bars and restaurants right outside. Felt totally safe and relaxed. Reception staff were brilliant. Private transfer to Airport 200k, about £7.00. A fantastic stay in a brilliant hotel. Vientiane very interesting for a few days.

Stayed in January 2024

Very, very helpful & friendly staff - who helped with onward travel arrangements & tickets. Very clean. Good location - close to market & tuk tuk rank. Very good breakfast.

Stayed in January 2024

Some breakfast items cold but this was only very minor.

Great location, friendly staff and great room.

Stayed in January 2024

Great place and the staff were exceptional. Polite and exceptionally helpful.

Stayed in December 2023

Nothing to dislike

It is a beautiful hotel in a great location and friendly, helpful staff.

Stayed in November 2023

When we paid for our room they converted US dollars to Kip at quite an unfavourable rate. I should have insisted on paying in dollars but didn’t realise we had been overcharged until later.

Clean and comfortable hotel in a great location close to lots of restaurants.

Stayed in September 2023

Nothink

The location.

Stayed in August 2023

TV kept breaking down

very comfortable bed

Stayed in June 2023

shower in bath…but not bad

clean and good location

Stayed in May 2023

My cons - Room 207 had a very bad smell that came from the bathroom. It got worse after a couple of hours and when I first complained the immediate fix was to spray my room with air freshener. Which of course did not work. For future reference, ideally you should have your guest move right away especially when the smell was very strong. - When I requested to move my room I was told to pack all my things first come down and get the other key. So I packed all my things came downstairs with my luggage and given another key for the same floor. Ideally for future reference help your guest by giving them another room to move to in advance so they know where to go. This way they don’t have to move suitcases all over the place. - You might want to mention that for the airport shuttle it is not free but $10 each way on your hotel profile this will help your guest prepare in advance. Currently your profile does not state that their is a charge.

The property is in a good location because it is close to the night market, lots of restaurants and is about 10 minutes away from the airport. - The rooms where clean. - The bed was firm but comfortable on my back. - The internet worked well - Staff was pleasant. - Breakfast was good fruits, sausage, rice porridge, coffee, juice, and other items to select from. - Refrigerator, water kettle and free coffee, water (2 bottles) and soft drinks (2 cans ) was available. - Ice cream shop was located right downstairs. - Coffee shop less than 100 steps away from the front of the building. - Go for a walk along the Mekong River within walking distance. So overall a lot of pros!

Stayed in May 2023

- staff is helpful and polite but a bit of better English could have made the trick - shower could benefit from a little renovation

- elegant, stylish and spacious common areas and rooms - very comfortable bed - very good breakfast with different options on offer

Stayed in April 2023

N/A

Clean, good location, quiet and staff are super friendly.

Stayed in April 2023

Bed very firm but slept well

Good location, friendly helpful staff and clean and comfortable.

Stayed in March 2023

Very attentive and nice staff (front desk able to help us booking train tickets), clean and big room with small balcony, very enjoyable. Great location, walking distance from some main landmarks and night market.

Stayed in February 2023