Ban Xiengthong, Luang prabang, 10000 Luang Prabang, Laos
#85 of 211 hotels in Luang Prabang
Guests' ChoiceBased on 187 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.7
Staff
9.5
Value for money
8.9
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 June 2024
Aoife
IrelandNothing, everything was great
Lovely room, great location, comfy bed, friendly and extremely helpful staff. We loved our time here and would highly recommend, definitely book a stay in the River view room.
Stayed in June 2024
Reviewed: 5 June 2024
Huiting
United StatesGood location close to major attractions. The room itself is comfortable and spacious. Great hosts. Very friendly and helpful.
Stayed in June 2024
Reviewed: 2 June 2024
Chris
United KingdomBreakfast basic Room good size and well laid out Right on the road running along the river & within easy reach of shops and restaurants in town Manager very helpful
Stayed in May 2024
Reviewed: 26 May 2024
Marie
FranceNo
Great location close to everything and with a view of the river. Staff was always extremely pleasant and helpful.
Stayed in May 2024
Reviewed: 17 May 2024
Philipe
Czech RepublicGreat room nice view good location
Stayed in May 2024
Reviewed: 28 April 2024
Yasmine
DenmarkThe breakfast is tasty, but the variation is slim - only approximately 4-5 options, and you can only choose one dish. Otherwise no complaints!
Super cute hotel with a nice view of the Mekong River! Location is really good, quite and within very nice walking distance to the city center of Luang Prabang. Very charming town! Kcit, in the reception, is the most helpful, is really good at English, and super serviceminded!
Stayed in April 2024
Reviewed: 19 April 2024
Samuel
United KingdomNil. Lovely stay.
Superb location right on the mekong and in the centre of the old town, so easily reached for a small fee from the Chinese train station or airport. Really good breakfast and lovely view over the mekong; ideal to crack a beer and watch the storms in the evenings. Undoubtedly the best attribute is the receptionist Kit (spelling?) who will go out of his way to settle you in, help you order transport, book tours etc, and will offer unbiased advise on the best tours and prices, and a, little about Laos culture if you're keen.
Stayed in April 2024
Reviewed: 16 April 2024
Lee
United StatesOnly instant coffee at breakfast
Location
Stayed in March 2024
Reviewed: 7 April 2024
Brookes
United KingdomLovely old property in great location. Had a river view room with balcony which was worth the extra money. Breakfast was nice and staff friendly. Would certainly stay again and recommend this hotel to people wanting a peaceful river front location.
Stayed in April 2024
Reviewed: 6 April 2024
Tim
United KingdomHelpful staff, big room, teak house
Stayed in April 2024
Reviewed: 28 March 2024
Subbaiah
Indiathey could serve fresh coffee instead of the premix.
beautiful view of the mekong and the sit out/ verandah of the hotel was nice to relax and watch life go by... Kit was exceptional in his service and attitude. room.was comfortable
Stayed in March 2024
Reviewed: 20 March 2024
Lee
United StatesRoom was comfortable with great view of the Mekong River. Kit was so personable and helpful.
Stayed in March 2024
Reviewed: 15 March 2024
Ian
ThailandNothing
Everything... but in particular K Krit, the manager, who was always there and who helped with everything, especially train tickets. Nothing was too much to ask - he helped at every step of the way. Great location on the river, nice rooms, nice breakfast, all great.
Stayed in March 2024
Reviewed: 16 February 2024
Trina
AustraliaA bit of a walk into town
Kip the manager was superb. Very helpful and friendly
Stayed in February 2024
Reviewed: 11 February 2024
Jane
United KingdomOur room overlooked air conditioning units
Location and Kit the manager was excellent-cheerful and so helpful
Stayed in February 2024
Reviewed: 8 February 2024
Djordje
United StatesThe owner could spend some money on rennovation. Beds are really uncomfy
The best hotel manager. Super helpful. Awesome location overlooking the Mekong river. A charming place.
Stayed in February 2024
Reviewed: 25 January 2024
Jane
United KingdomAsk for a river view - back rooms face walls of air-con units.
The manager’s smile and fabulous location.
Stayed in January 2024
Reviewed: 24 January 2024
Norm
United Stateshotel, location , staff
Stayed in January 2024
Reviewed: 12 January 2024
Constantin
GermanyNothing
Very nice place, wifi Very strong, staff very helpful,very clean ,bedroom very comfortable, I recommend it,
Stayed in January 2024
Reviewed: 10 January 2024
Jared
United StatesHotel with excellent views of the river, spacious and comfortable room.
Stayed in January 2024
Reviewed: 8 January 2024
Chong
United StatesThe services and the staff are amazing. The staff are amazingly friendly and are very helpful, highly recommend it !
Stayed in January 2024
Reviewed: 7 January 2024
Joseph
CanadaThe breakfast could use more options and toasted bread.
Location was amaze-balls, staff was excellent.
Stayed in October 2023
Reviewed: 7 January 2024
Eduardo
ThailandThey had the night staff sleeping at the couch at reception - not professional and kinda put me off a little. A lot of noise from neighbors especially in the morning.
Staff was nice, food was simple but decent.
Stayed in January 2024
Reviewed: 6 January 2024
Tran
FranceGreat location , very nice and cozy hotel with extraordinary staff.
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content