it was during the night no electricity so was cold in the room. the floor in the bathroom is so slippery impossible to get the shower. toilet paper just stay in your hands because is so thin. the organomic of the room and bathroom is not good and unprofessional for the hotel.

staff is good. breakfast is good. we forgot the handset in the room so I don’t know somehow but staff found my number and sent us what’s up messages. so it was so wow effect.

Stayed in March 2023

Booking

Clean , location and friendly staff

Stayed in March 2023

Dark street

They accept visa and Amex

Stayed in February 2023

Nothing

I love everything ❤️ is amazing and they upgrade my room for free. I will go back there anytime I visit lebanon

Stayed in February 2023

Great room with a balcony with a view on the ruins! The bed was comfortable and the breakfast was very nice. The staff was outstanding, the manager was very helpful and welcoming!

Stayed in January 2023

The reception The floor The staff not wearing uniform The hotel name was not lighted in the evening Reality was not as good as the published photos

Location Comfy bed Shower

Stayed in January 2023

- location - views of Arqueological site of Byblos - huge bedrooms with balcony and bathroom - breakfasts was very wide ranging.

Stayed in December 2022

The room and bathroom were very clean. The breakfast is very rich and has a lot of options to chose from. The service staff were helpful and always smiling. Highly recommended!

Stayed in November 2022

I slept at Aleph Boutique Hotel and had a room with a view on Crusaders Castle in Byblos. What a nice view and friendly staff. The hotel is very well located and very close to major attractions in Byblos. The room was recently renovated and very clean.

Stayed in November 2022

The hotel is outdated, rundown, unkempt. Breakfast. Hotel doesn't take credit card, so I Had to pay in cash without advanced warning. - towels were small, cheap,, dingy, stained - rooms are old with things broken (curtains), worn down, scratched or torn (bed base, flooring, bathroom cabinets) - shower box looked dirty, and had mold - poor/low quality breakfast Options for breakfast were limited (no eggs, no yogurt, only 2 types of fruit) there was no bread during breakfast (only thin pita bread) when we got there at 9am., every pastry/cakes were so dry that looks theyr have been there for days. All the guests having breakfast had pastries left on their plates. It was very bad! When we were checking out we were told that the hotel doesn't take credit card. We had to pay with the left over cash we had reserved for our last day in Lebanon. They have never warned us about this when we made the reservation or even when we check in. This was the only hotel we stayed in Lebanon that didn't take credit card (we stayed in 4 hotels)

Friendly staff, comfortable beds, location.

Stayed in October 2022

n/a

location is great. staff is fantastic especial thanks to Etian who made our stay very smooth. view is stunning

Stayed in October 2022

Honestly, this was by far the best hotel experience for me in Lebanon, and let’s not only talk about the mesmerizing view from the room, the breakfast area and the rooftop, but every single experience was a 10 at Aleph. Breakfast had this Lebanese generosity and variety, and let’s not forget how delicious it was. The check-in was smoother than butter, service staff was smiley and friendly, the room was cozy and clean. Definitely will be back whenever i have the chance. Greatest experience thank you Aleph Team.

Stayed in October 2022

The room was very comfortable and clean.The bathroom had all the amenities and the breakfast was very rich and varied. The hotel staff was friendly and very attentive.

Stayed in September 2022

Noise was horrible from outside

Stayed in August 2022

The breakfast was delicius with a superb view. The personals very professional and friendly. The position is perfect, the hotel is near at the beach and at the old town, all at walkable distance. I recommend this hotel

Stayed in August 2022

Very friendly and helpful staff, great location and great suite.

Stayed in August 2022

The check in and check out was very smooth. The whole staff was very friendly and the breakfast was very rich they even serve fresh eggs on demand. The room was clean and all amenities were there. Big thank you to the Aleph staff and management. Keep it up

Stayed in August 2022

There is nothing I'd improve

The staff is super friendly and helpful. The hotel is centrally located: walking distance to the sand beach (they have a deal with a nice beach club), the citadel and also the souk (=market). The rooms are clean and big enough.

Stayed in August 2022

What a nice experience, the front office manager was very helpful at check-in and upgraded me to a standard suite. The breakfast area has a nice view over the sea and the citadel and the cherry on top is the scrambled eggs freshly done upon request. Keep it up ! Rarely do we see a hotel in lebanon with such a friendly staff

Stayed in August 2022

service

location

Stayed in August 2022

the location and the view are amazing.

Stayed in June 2022

The staff was very hospitable and the location was fantastic. The rooftop area is a great detail as well.

Stayed in July 2022

- staff helpful, smiling and fully customer oriented - breathtaking view to Byblos citadel from rooftop terrace - best location walking distance from beach and old city center

Stayed in June 2022

great location and sooo helpful staff - thank you!!! :) breakfast is amazing and the view-just the best, you see the ruins! and rooftop, really nice. rooms is perfect, all works well

Stayed in June 2022