The hotel is new. very clean and quiet. you can take a 5 minutes taxi to the old Souq. staff are super nice and helpful. only issue it was overpriced.

Stayed in August 2023

The hotel was not fully booked (not to say empty) and we asked for 30 more minutes to check out, as we went to a hike and wanted to get a quick shower, i expected the answer to be “of course take ur time” but the answer was “yes but not more than 30 min”. For me this was enough to understand how welcoming they are! Hospitality wise, generosity should come first!

The receptionist welcomed us with a very beautiful smile and The waiter during breakfast was super nice, had a noce conversation with a beautiful smile and elegance.

Stayed in August 2023

Problems with AC, small balcony

Very clean, friendly staff

Stayed in June 2023

The pool was very small and just 90cm deep (it seemed bigger on the pictures). They charged very high prices for taxis ordered by the front desk.

Very nice and new rooms, breakfast was traditional and delicious, nice staff.

Stayed in July 2023

electricity was cut off a few times

the pool

Stayed in June 2023

not the best location for pedestrians

clean, quiet, hosts are responsive and welcoming, good value for money

Stayed in May 2023

the breakfast can be better

clean and calm

Stayed in April 2023

the room was small and there were no ledges/shelves in the bathroom to put items whilst showering which was a shame as the shower was quite large!

Nice and new as it had just been renovated. clean room and bathroom with a nice sea view from the balcony! breakfast was huge and varied - something for everyone’s taste!

Stayed in February 2023

the first day we weren’t offered an open buffet for breakfast although other days it was available. it didn’t give a good impression of the hotel. during breakfast the second cup of coffee was charged although it should have been through the open buffet and not charged extra. also the variety of food offered was very minimal and repeated daily.

the hotel is very rich and clean. the bedroom are very modern and comfortable.

Stayed in December 2022

very strong smell of cleaning products in the room

Spacious room with seaview

Stayed in December 2022

the property wasn’t ready to welcome guest, there were so details left to do, since they opened before opening

location and design

Stayed in August 2022

Nothing

Everything was perfect

Stayed in February 2024

Should be better

Stayed in September 2023

Nothing!

Nice room, brilliant staff

Stayed in July 2023

I was staying for three nights at Majestic, the hotel is average, I would definitely not rate it as a 4 stars hotel. My major problem with the hotel is that they are breaking some walls next to my room during my stay and no respect whatsoever to the guests who are sleeping, that was around 8 am. I informed the front desk and they informed me that they are making some renovations and will ask the contractor to stop working. The work did not stop and I had a severe headache and left the room for more than 3 hours and when I returned back the noise is still everywhere so i called the front desk and he told me that they couldn’t stop and will probably stop working after 30 minutes. Shame!!!!

Good location

Stayed in August 2023

Everything was great.

Location was perfect, within walking distance from a bakery and a nice snack spot and a few minutes walk to get to the beach or the old souks. The staff was beyond helpful and friendly. The breakfast was very good. The pool on the 4th floor was amazing. When we are back to Byblos we are definitely staying here again.

Stayed in July 2023

Manager was rude said I had received a refund from booking.com as he had given us a partial refund due to pool being closed which was what we booked for, told me I better sort it out , I explained I had just woken up and didn't know about this and would contact booking.com , he ssid you better sort it now not my problem! Other staff and my friend were present he was so unprofessional, I sorted the situation out but he spoke quite disrespectfully to me and also I noticed he did with staff

Lovely reception staff and restaurant rooms clean and comfortable

Stayed in June 2023

It was our first and final visit, and I didn't enjoy anything. We asked the staff if we could park in the incomplete parking when we arrived in the afternoon, and they said yes. However, when we went to leave the hotel at night, the parking lot's entrance was locked and the doorman was unable to unlock it. Then, once we informed the reception staff of this, they informed us that we could not park there. This was our first confusion. The receptionists refused to give us another key card and informed us that we could only have one, which is the only card that turns on the power in the room. As a result, every time we needed to go outside or inside, someone from the staff would accompany us to the room and open the door for us, giving the impression that we were staying in a dorm for nuns. Since it was extremely hot while we were there, we needed a second key in order to have the air conditioning on at all times. However, it appears that this is not what they want, as there was no AC anywhere in the hotel, especially in the hallways connecting the rooms. The cleanliness of the room and everything else was average, not very clean, and several of our towels had stains on them. Additionally, the room was a normal one that we had reserved, but it was very small and lacked a balcony. Additionally, the pool looks bigger on images than it actually is, and we never used it. The breakfast is really inexpensive; they call it a buffet but there isn't anything on it other than a few pieces of ham and cheese, butter, jam, and scrambled eggs with pre-cooked vegetables. There are no croissants or toast pieces, just a few pieces of ready-made cake. If you order espresso, they charge you for it and the coffee is terrible. If I had more time to write, I might have added more, but I believe that's sufficient.

Nothing

Stayed in July 2023

breakfast very poor, mosquitos in the room and the hotel is under maintenance and too much crowded

jacuzzi, friendly staff

Stayed in July 2023

the swimming pool was covered not same as the picture

staff and location

Stayed in July 2023

Everyone and everything were great

Staff were amazing, location is great..best place to be in Byblos

Stayed in July 2023

The service at breakfast was great, Joseph was very kind and fulfilled our every wish.

Stayed in June 2023

AC was not working, Wifi was not working! breakfast wasn’t a buffet

location is good, staff are friendly

Stayed in May 2023

There isn't,t nothing I didn't,t like, the hotel and the staff are amazing

Everything is new and clean, but staff is the best value in the hotel. Mona was really useful and helped a lot organizing my visits around. I will come back!

Stayed in January 2023