Kind of insecure armed gangster feel about the place. Superhero theme contrasts with black SUV mafia style entrance security, when in fact risks are lower than commonly believed. Pool is fake cocktail bar ornament. Massage/Spa is comes with jack booted security guys hanging around watching. Slippery and dangerous wall tile used on shower and bathroom floor. My girlfriend slipped, making black and blue spot on her leg.

High rise hotel with good service and great views on a great location

Stayed in March 2024

cleanliness of the showers, water did not drain properly.

convenient location

Stayed in April 2024

The entrance of the hotel ( main door) is somehow crowded, plants, security guards ... etc

Not my first time to visit, great vibe, rooms, staff and services, location is close by to many options

Stayed in April 2024

The AC needs some fine tuning, it felt a little too warm in the lobby and resto - install BMS and don't let anyone fiddle with it, and you'll rock.

Everything about the place is amazing; the location, the staff, the spaces are nicely designed and well kept, it's clean, the food is delicious, everything about it is splendid, and they play beautiful 80's tracks.

Stayed in April 2024

Very nice vibe, very friendly staff, facilities, flexibility and consistency.

Stayed in April 2024

There are no complimentary lounges available at this hotel. The reception lounge is a restaurant, and there is also one near the pool and the entrance. Upon check-in, the receptionist requested a $100 deposit for the minibar. When I reminded him that my bank card is registered for confirmation on Booking.com, he refused to accept it and insisted on cash. When I declined to pay the deposit, he threatened to empty the minibar. After swimming, my family and I were unable to access our room, the "Imperial Suite," with our towels. We were forced to go to the ground floor to request that the access cards be reactivated. This inconvenience arose because the late check-out booking was not activated during the check-in process. During the check-out process, I explained the aforementioned issues to the receptionist. He rudely attempted to convince me that the errors were my fault. When I presented my booking confirmation, he mockingly apologized and continued to insist that I was mistaken, even after I showed him my free parking voucher from Booking.com, which he had initially asked me to pay for. Furthermore, I did not receive the landmark view that was specified in my booking. The receptionist's response was that the hotel was "fully booked."

Ideally situated in the heart of Beirut, Superheros Theme is an excellent choice for those seeking a clean and comfortable accommodation..

Stayed in April 2024

Nothing

Themed decorations, professional supportive staff, wonderful location, worth every dollar...

Stayed in April 2024

Nothing

All were excellent

Stayed in March 2024

Clean, well located, the staff is friendly and dependable. The atmosphere is lively

Stayed in March 2024

Maybe a little more choice at breakfast and definitely water in the gym would both be great additions

The team were incredible - welcoming, friendly and always helpful. The hotel is well kitted out and the location is excellent, especially for a solo traveller, as it is within walking distance of the National Museum, great cafes and restaurants.

Stayed in February 2024

Size of room, balcony, the view, quality of breakfast, and much more

Stayed in February 2024

Till now nothing

My favorite hotel in Beirut. Love the vibes, location, staff as always

Stayed in December 2023

Nothing

Everything is perfect , but the Pهllows were hard

Stayed in February 2024

Breakfast can improve.

Quirky boutique hotel well located. The room was spacious, clean and neat. Value for money.

Stayed in February 2024

The stay itself was perfect, however prior to that, attempting to communicate with customer service over whatsapp or messaging tends to be difficult. I believe not all the staff are fully trained in CS or CRM to deal with clients. I almost didn't book due to one of the employees being rude and cutting the conversation short when I saw price variance between ads and direct contact which was swept under "marketing" reasons. I still recommend the hotel however, probably as I have a personal preference to the place, would get 9+ if not for this.

The Hotel stands at a very good location in Beirut. A decent street close to a long line of restaurants and bars. The road there grants easy access to various streets leading to different regions within the city. The room was quite spacious, and the facilities were convenient. If you're a comic book, game or anime fan then this place is for you. The decoration screams Marvel Comic Book style. All in all, I recommend if you want a nice clean place to stay in the city.

Stayed in December 2023

This place is one of a kind, and the idea behind it is awesome. It's in a great location, too. Nour from the front desk made checking in and out a breeze. The staff were all super friendly and helpful.

Stayed in February 2024

The location is amazing and the rooms are very clean

Stayed in February 2024

The only problem was during the morning when housekeeping was cleaning the room next to us....we could hear the vaccum, when moving glasses, somewhere in the floor someone was drilling....i had to wake up open the door to ask the housekeeping to be quiet while cleaning (they were not loud but the task itself was loud).

Stayed in December 2023

The 16th floor should be open for full time during the day.

There is everything i like about the property. From the time u enter to check out everything is excellent.

Stayed in January 2024

a nice place to stay

Stayed in October 2023

Room door not isolated and could hear noise specially from the corridor. Breakfast could be bettee, coffee was a bit cold

The location bar, staff and room size

Stayed in December 2023

Nothing really

Really loved the room, staff and location

Stayed in September 2023

I recently had the pleasure of staying at The Smallville Hotel, and I can confidently say that it is one of the best hotels I have ever experienced. From the moment I stepped into the hotel, I was greeted with warm smiles and a genuine sense of hospitality. The Smallville Hotel exudes elegance and sophistication in every aspect. The ambiance is modern, yet inviting, creating a perfect blend of comfort and style. The attention to detail in the interior design is impeccable, showcasing a tasteful combination of contemporary elements and local influences. What truly sets The Smallville Hotel apart is its exceptional staff. The team members consistently went above and beyond to ensure that my stay was nothing short of extraordinary. Their professionalism, attentiveness, and genuine care for guests' needs were remarkable. From the front desk staff who swiftly checked me in and answered all of my inquiries, to the courteous housekeeping team who maintained the cleanliness and comfort of my room, every interaction was met with warmth and a willingness to assist. The Smallville Hotel boasts an array of impressive amenities. The well-appointed rooms are spacious, beautifully furnished, and equipped with modern conveniences. The comfortable bed ensured a restful night's sleep, while the luxurious bathroom provided a rejuvenating experience. The hotel's fitness center was well-equipped, allowing me to maintain my exercise routine during my stay. Additionally, the dining experience at The Smallville Hotel was exceptional. The on-site restaurant offered a delectable selection of culinary delights, showcasing both local and international cuisines. The quality of the food, presentation, and attentive service exceeded my expectations. Located in a prime area, The Smallville Hotel provides convenient access to various attractions and amenities. Whether I wanted to explore the city's vibrant nightlife, visit hist

Stayed in September 2023

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Perfect

Stayed in November 2023