This hotel has been pretty hard for me to review. While our room was great that is about it. The hotel itself seems to have given up, just like most things in Passikudah. The hotel has zero atmosphere. The pool bar was never open, there was no music or anything. At night time we visited the hotel bar but we stood around for 15 minutes and nobody turned up, the hotel was like a ghost town. Thank god we had our own Tuk Tuk as we ended up driving 15 mins out of town to see some life. We should have stayed for 2 nights but after the first night we checked out in the morning and moved onto a different location.

Staff friendly and our room was a good size with a comfy bed.

Stayed in September 2023

The staff were a bit off sometimes. We multiple times asked for water or drinks but nevet received Them.

Really good location with easy access to pool and Beach.

Stayed in September 2023

Almost everything

Actually just the location was super. The hotel is closest to the safest bathing spot on the beach. The food was mediocre and buffet choice was very poor. There were off menu items on offer but no one informed us until we saw normal buffet staples like bacon and sausages being served to other tables. Rooms were small and only provided two small bottles of water despite the heat outside

Stayed in August 2023

Nothing

Location & Staff were Amazing 👏. I'm looking forward to coming back soon. They treated my driver very well with a nice stay for him and food as well, which is highly appreciated. Thanks for the management & all the staff.

Stayed in August 2023

Nothing

The ambience

Stayed in July 2023

Only the location.

Not enough sun beds, towels, and umbrellas. The food was not good. Same buffer everyday, hard bread, canned juices, old lentils. Friendly restaurant manager and supervisor. At the bar they threw us out at 23:00. We were at the last stages of our game billiards but the waiter and security said we have to leave. Bar keeper was off. Billiards equipment was old and broken but they charged us Rs 1500 for playing. This hotels needs a good manager. No one was to be seen except the friendly Res. Manager. This hotel has a top location and environment, but none of the facilities are been used to offer a better service to their guest. Example Pool bar! Used as a store room for mattresses the other bar locked and no entrance.if your thirsty you have to get your drinks yourself from the main bar. Service staff need training. The bellboy was one of the best to observe at work. He is a traditional old bellboy, tried hard and explains a lot to his guests. I wish the management Aitken Spence takes action and save this hotel from running down the drain. Best wishes. It’s a shame.

Stayed in July 2023

This review has been hidden because it doesn't meet our guidelines.

food is no good my family had food poisoning

Stayed in June 2023

breakfast was not up to the standards

we liked the amenities and the location

Stayed in June 2023

Unfortunately, I had to go through an unpleasant experience with the management. On the way, I phoned the front desk to inquire if any double room is available, and he said yes, and the price he quoted for room only was 15,300LKR. Then I asked him if I should book via booking.com? front desk person told me to go ahead with booking.com if the rates are the same, it was the same and I booked it. When I arrived at the Amethyst resort, I had a good welcome from the staff called Paul. He guided us to the reception and shared good words. I was having a conversation with the front desk assistant Buwanesh regarding the rates and stay. So I request direct booking from the resort so I can enjoy the full board experience. But Mr. Buwanesh told me that I could not upgrade my reservation as I have already booked via booking.com, and if I cancel, there are possibilities to get a penalty for me, which it has already mentioned free cancellation. Then he advised me to go with the room only reservation that i made through booking.com, he even checked the price and rates and told me all rates including the tax are same with the resort rates in booking.com in my phone, then I kept the reservation active with his advice, I had no options to upgrade to full board or half board, so I had to drive 7.2kms to buy dinner and breakfast. On the checkout day, I was getting a bill of 19,300 LKR for room only, then I got to know the taxes are imposed for my booking, which the front desk person are knowledgeless regarding amount and Buwanesh was clueless about how the taxes had been implemented. Even talking to the accounts manager, he didn't even understand what I was trying to explain. I had to pay extra from my pocket for the bad advice from the front desk assistant. I actually felt like I had been ripped off purposly. Atlease a courtesy to accept the mistake and apologise. Dealing many customers a day with booking.

Drove all the way to this amazing resort in pasikuda. Property was well maintained and cleaned. The swimming pool was clean and well maintained. This resort offers the lake and beach. Location is superb.

Stayed in January 2023

Everything! The beach is amazing, the staff is helpful and responsive.

Stayed in April 2022

The beach area is more basic but for the price it has everything you need! There are some loungers I’d recommend walking along the beach towards UGA bay resort…there is absolutely no coral on the beach. You can use their lux loungers too if you buy a drink/snack from the beach bar.

Room: spacious, very large, comfortable beds (super king size for double bed). TV, little seating area and outdoor seating. Bathroom huge. Good storage. NB as it’s so hot the air con does work but you won’t feel it much in the day, it definitely cools the room plenty in the evening & night. Resort: more basic looking than some along the beach strip however for the price point EXCELLENT! Such good value for money. One can easily walk along the beach and use sun loungers on the beach at UGA bay (really upmarket resort) if you buy a drink/snack from the beach bar. I also recommend you pop to Malou Malou for a drink in their beach boat bar :) Definitely explore the beach area and walk all along. Don’t forget to WALK to KALKUDAH beach along the road. It takes ten minutes and is a beautiful beach with absolutely no one there! Amazing. The coconut grove farm is also a great visit. Very cheap. They teach you all about coconuts and how to make the oil, cream and coconut furniture. They are so friendly. Leave a tip and buy some products. Many people who work there can’t get jobs elsewhere and have injuries from the civil war. The coconut ice cream is lovely! Staff are brilliant at Amethyst, so friendly. Paul and Christiante were informative, welcoming and friendly. The buffet for breakfast and dinner has everything you need and is plentiful. The boat trips are worth doing. We did the glass bottom boat and snorkelling. Some beautiful fish to be seen and clear still waters :)

Stayed in April 2022

Charges are very high . Hotel staff mentioned that their tripple full board pakege is Rs. 32,000/= But the booking .com has charged Rs. 57,000/= . We have taken 2 tripple room s in full board basis so that we paid Rs. 114,000/= for the rooms. Hence we lost Rs. 50,000/- due to your wrong calculations .Hotel staff as well as my family has decided to not to make any booking through booking.com

Stayed in March 2022

food options could be better, I’ve been Amethyst since 2013 and it still has then same menu.

staff there were fantastic, always helpful and friendly and a pleasure to be around them.

Stayed in March 2022

Nothing but pool was empty when I was swimming. I wish there were some people who I could talk.

Location, Layout and position of my room.

Stayed in February 2022

Room and staff

Stayed in October 2021

well maintained and location

Stayed in September 2021

It wasn’t well kept nor did it have any facilities expected for a 4 star hotel that you pay premium prices for

Close to an exceptional beach

Stayed in August 2021

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Stayed in May 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in May 2024

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Stayed in May 2024

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Stayed in May 2024