102 A,Kirulapone Avenue,Baseline Road, 00500 Colombo, Sri Lanka
#76 of 103 hotels in Colombo
Guests' ChoiceBased on 103 hotel reviews
7.5Cleanliness
8.3
Comfort
8.4
Location
8.0
Facilities
7.7
Staff
8.5
Value for money
7.9
Free WiFi
8.5
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End of dialog contentReviewed: 13 April 2024
Anil
AustraliaThe better location for sopping
Very good location
Stayed in April 2024
Reviewed: 7 April 2024
Darren
MalaysiaMoscommunication
Friendliness of staff
Stayed in April 2024
Reviewed: 30 March 2024
Kadawatta
QatarRooftop bar very slow service, cocktail quality needs to be improved
Room and service
Stayed in March 2024
Reviewed: 24 February 2024
Ahmwym
Maldivesno treadmill at the gym
very helpful staff
Stayed in February 2024
Reviewed: 2 February 2024
Norbert
SeychellesNothing at all
Breakfast was good, but to spicy food and the location was very good.
Stayed in January 2024
Reviewed: 31 December 2023
Damian
ThailandNo fridge. At $75 / night, the room should have a bar fridge. Quite disappointed, I had medicines to refrigerate. No where to chill a bottle of water. 4 star hotels should not be skimping on necessities. Its a tropical climate, surely it's a must have. Management faux pas ...
Professional staff. The rooftop bar. The bathroom. The breakfast buffet.
Stayed in December 2023
Reviewed: 31 December 2023
Sanja
SerbiaNeeds a bit cleaning , carpets should be removed.
Staff is friendly especially Sameera, great receptionist! Arranged my wake up call, airport shuttle.
Stayed in December 2023
Reviewed: 6 December 2023
Sakina
SeychellesThe place was great
Stayed in December 2023
Reviewed: 5 December 2023
Trivanan
IndiaThe main reason I would go back to the BW Elyon is the staff. The rooms were clean and functional. Breakfast was good with a good spread and a mix of local SL delicacies like string hoppers.
Stayed in September 2023
Reviewed: 2 December 2023
Roy
United KingdomA four star hotel should have vegetarian options on their menu and also be able to supply non Nescafé sachet coffee to guests during the day
Management staff were great. Very attentive and always trying to make the stay pleasant. Room was good and bed comfortable
Stayed in December 2023
Reviewed: 27 November 2023
Senoli
Sri LankaThe rooftop bar is just looking like wow breakfast is excellent rooms were up to standard very clean bathrooms.
Stayed in November 2023
Reviewed: 30 July 2023
Cheryl
United StatesAlmost everything was perfect. The only thing that was a little off was my hotel shuttle to the airport. The front desk staff told me I could pay $20 to a taxi, plus pay the tolls on the way, or just pay $30 to the hotel's airport shuttle. I decided to pay the $30 to hotel's shuttle so I would not have to worry about tolls. Then, on the way to the airport, the hotel shuttle driver made a huge drama trying to get me to pay the tolls!
Being in a foreign country, I found the staff VERY helpful! If I needed to know where to find a phone adaptor or a grocery store, the front desk staff was always ready to point me in the right direction. I felt very welcome and safe.
Stayed in July 2023
Reviewed: 25 June 2023
Rushdhaan
MaldivesThere was no mini bar in the room.
Really good hotel for a short stay.
Stayed in June 2023
Reviewed: 4 June 2023
Tharindu
Sri LankaStaff are very good and accommodating. rooms are cozy There was a room door related issue which I reported which was personally heard by the GM and i was told that action will be taken.
Stayed in June 2023
Reviewed: 1 June 2023
Dinesh
Sri LankaI stayed at Best Western Colombo for three nights.The room was fantastic. Clean, modern, and had a fantastic view over. The gym was great, the rooftop bar was fantastic, and all of the facilities were clean and modern. The restaurant located inside the hotel and food was delicious. Thanks for the great hospitality.
Stayed in May 2023
Reviewed: 10 April 2023
Epa
Sri LankaCurtains were full of dust
Stayed in April 2023
Reviewed: 21 August 2022
Hermanus
South AfricaThe food was very average, but took very long, they prepared the wrong meal once and my room aircon was hardly working
The room was nice.
Stayed in August 2022
Reviewed: 20 July 2022
Liusha
Maldivesthe team is excellent . they all were Amazing. room is spacious and clean . thank you to the whole team
Stayed in July 2022
Reviewed: 26 April 2024
Nethan
Sri LankaBest Hotel EVER I stayed. Very tasty Foods,Friendly Staff,Clean Rooms.I love it.We will be back soon.
Stayed in March 2024
Reviewed: 21 April 2024
Jean
SeychellesThe staff was welcoming,especially Mr Dumith, he helped us from the start and at the end.
Stayed in April 2024
Reviewed: 1 April 2024
Khalifa
Saudi ArabiaBreakfast is bad During 4 days, the breakfast items did not change and it is intended for Sri Lankan people
The staff is very friendly and helpful
Stayed in March 2024
Reviewed: 8 March 2024
Mhoamed
MaldivesEverage good
Rooftop restaurent
Stayed in February 2024
Reviewed: 2 March 2024
David
Sri LankaBest hotel in Colombo,with nice clean rooms.service given to us excellent.Flexible staff.Location is perfect.Food was amazing.warm hospitality by each and every staff.i strongly recommend this hotel for your stay in colombo.hats off for all of you,great job.
Stayed in March 2024
Reviewed: 29 February 2024
Anne
Sri LankaNice Restaurent & very tasty foods.friendly staff well maintained,cleanliness hats off.very polite & smily staff ,helping to any situation very noticeable.were polite in information towards our inquiries.main Bar at 8th floor is amazing.view over the city was lovely.
Stayed in February 2024
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