Kataragama Road , 91400 Tissamaharama, Sri Lanka
#48 of 71 hotels in Tissamaharama
Guests' ChoiceBased on 96 hotel reviews
8.3Cleanliness
8.9
Comfort
8.7
Location
8.5
Facilities
8.6
Staff
8.8
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 30 May 2024
Orit
IsraelThere is no aircondition at the reception... The aircondition in the room is not strong
The staff
Stayed in April 2024
Reviewed: 27 April 2024
Cecilia
Qatarnice detail ;they prepare your bread fast for the safari. Very good alcohol prices compared to another hotels
Stayed in April 2024
Reviewed: 14 April 2024
Sayab
Sri LankaStaff were so friendly.
Stayed in April 2024
Reviewed: 10 January 2024
Michaela
United KingdomWe booked the couples massage, but a mix in communication meant we got two massages, instead of the couples package which was a shame. The massages were good though!
Stunning property, clean, good food, great facilities. The food was good and the bar (on NYE) was lovely with reasonable prices.
Stayed in January 2024
Reviewed: 7 January 2024
Dalia
LithuaniaLocation
Beautiful room. big pool
Stayed in January 2024
Reviewed: 25 December 2023
Sonja
GermanyOur arrival was not great since they gave us the wrong room twice. We had booked a room with french bed and extra third bed and became a room with two seperate beds first. After telling them, we got a room with what seemed like a french bed. We accepted it and unpacked, then we realized it was just two beds put next to each other. This was not the biggest issue to us, but we then talked to a manager and this is what really made us feel uncomfortable. We asked for a compensation instead of moving rooms again and packing our stuff again. He offered 800 Rupees (Not even 2 dollars) discount on one dinner. This is really not behaviour that we would expect from a 4 Star Hotel. Also, the Hotel did not know I had booked Safari with them in advance. So we felt a little bit like we were doing their job. Other than that everything was fine. The Fitness room could have heavier weights and more space.
The resort ist beautiful, the employees are very nice. The rooms are great, the bathroom has a big Tub and good shower. Theres a fitness room and Buffet for Dinner and Breakfast. Breakfast was really Good. The western Food at Dinner is not worth mentioning for westeners, but thats understandable. The local food is great though! The Pool and Spa are also nice.
Stayed in December 2023
Reviewed: 28 November 2023
Baris
United Arab EmiratesWe stayed half-board with dinner included; although food options were very satisfactory, they should include at least soft drinks with the half-board package like any other hotel does. On a different note, check-in and check-out were not very smooth, probably they need more stuff during the peak hours.
Our stay in this hotel was great. Room was big enough and very clean. They have an amazing swimming pool with enough number of sunbeds. It is a very good option for all type of travelers including friends, couples and families.
Stayed in November 2023
Reviewed: 15 November 2023
Ruth
United KingdomZero
Fabulous stay at this resort Had a massage and Pedicure at the spa which was lovely Pool is gorgeous. Staff and service excellent. Dinner buffet so much choice Nothing to fault just wish we could have stayed longer
Stayed in November 2023
Reviewed: 2 October 2023
Tatiana
FranceThe food is nothing special. Standard buffet and expensive for what it is. Same for breakfast.
Location is great, the staff is very attentive and the room is really clean. Pool is a big plus, the spa also, there’s a nice bar and you can play pool. Great atmosphere.
Stayed in September 2023
Reviewed: 4 September 2023
Peter
Cambodia-
Beautiful rooms, lot of space, amazing bathroom
Stayed in August 2023
Reviewed: 22 August 2023
Angela
GermanyBig rooms - nice and clean pool. The staff is very professional, helpful and kind. Because of safari we had a late check in and an early check out.
Stayed in July 2023
Reviewed: 19 August 2023
Alexandra
PortugalThe Wi-Fi was a bit weak
Nice hotel very well decorated with a nice swimming pool Ideal to relax after Yalla safari
Stayed in August 2023
Reviewed: 23 July 2023
Avinda
New ZealandDid not have a Sri Lankans menu for dinner
Location friendly staff
Stayed in July 2023
Reviewed: 1 June 2023
Chiara
Italythe staff doesn’t speak english. they are nice, but it is very difficult for foreigner to be understood. we had lunch at the pool bar and it was horrible. the main restaurant is nice, but the food from the bar was horrible.
the place is near Yala National Park. it was nice, fairly clean and the pool was perfect to refresh between Safaris.
Stayed in June 2023
Reviewed: 8 May 2023
Ravindranath777
MalaysiaCost of buffet could be a bit cheaper since there are no restaurant nearby without hiring a vehicle
Staff were excellent service with a smile
Stayed in May 2023
Reviewed: 24 April 2023
Preeti
United Arab EmiratesThe food is not good. There was clear disparity with how people of different races were being treated by some of the staff. This wasn’t nice and everyone staying at the hotel should be treated the same. This was evident because of the difference in how me and a friend were treated (one being white and the other Asian).
The resort itself is lovely. Some staff are friendly. The amenities were great. The spa was good and good value for money.
Stayed in April 2023
Reviewed: 18 February 2023
Dennie
BelgiumThe food quality can be better
Its a really nice resort. And really clean
Stayed in February 2023
Reviewed: 24 October 2022
Shamila
United KingdomThis was our 3rd visit to the hotel. Last visited in 2019 pre-Covid era. standards have been maintained. Only small criticism was that the curtains in our chalet could have been cleaner and the bases of the bed has fabric on them which were stained. However mattress and pillows were ultra clean as was the linen on the beds.
Super clean rooms - stayed in one of the chalets. Bathroom was very clean and had been recently painted and updated.
Stayed in October 2022
Reviewed: 21 August 2022
Liam
NetherlandsThe rooms were quiet noisy.
Everything was perfect. I’ve you are looking for a dream destination than this is the place to be.
Stayed in August 2022
Reviewed: 12 March 2022
Mirek
Polandlot of mosquitoes but this is issue everywhere :)
very nice room, super interior of the hotel with great pool, friendly and helpful staff
Stayed in March 2022
Reviewed: 20 January 2022
Akshita
IndiaThey should consider having more vegetarian options on their menu.
Great food and service. Comfortable room and a nice pool to relax in after a long day of Safari.
Stayed in January 2022
Reviewed: 12 January 2022
Tanya
AustraliaWe had to be upgraded due to a sewerage smell eminating in the bathroom
Swimming pool
Stayed in January 2022
Reviewed: 12 January 2022
Yulia
RussiaRoom was a little dirty.
Stuff did the best for us.
Stayed in January 2022
Reviewed: 25 December 2021
Sonali
IndiaFood was really good.
Stayed in December 2021
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