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Reviews of Chaarya Resort & Spa 5 stars

Kataragama Road , 91400 Tissamaharama, Sri Lanka

#46 of 72 hotels in Tissamaharama

Guests' Choice

Review score

Based on 95 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    8.5

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    nice detail ;they prepare your bread fast for the safari. Very good alcohol prices compared to another hotels

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were so friendly.

    Stayed in April 2024

  • Reviewed: 10 January 2024

    9.0
    Stunning property, good staff
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    We booked the couples massage, but a mix in communication meant we got two massages, instead of the couples package which was a shame. The massages were good though!

    Stunning property, clean, good food, great facilities. The food was good and the bar (on NYE) was lovely with reasonable prices.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Great 👍
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Beautiful room. big pool

    Stayed in January 2024

  • Reviewed: 25 December 2023

    7.0
    Great Resort to Relax with minor inconveniences
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights

    Our arrival was not great since they gave us the wrong room twice. We had booked a room with french bed and extra third bed and became a room with two seperate beds first. After telling them, we got a room with what seemed like a french bed. We accepted it and unpacked, then we realized it was just two beds put next to each other. This was not the biggest issue to us, but we then talked to a manager and this is what really made us feel uncomfortable. We asked for a compensation instead of moving rooms again and packing our stuff again. He offered 800 Rupees (Not even 2 dollars) discount on one dinner. This is really not behaviour that we would expect from a 4 Star Hotel. Also, the Hotel did not know I had booked Safari with them in advance. So we felt a little bit like we were doing their job. Other than that everything was fine. The Fitness room could have heavier weights and more space.

    The resort ist beautiful, the employees are very nice. The rooms are great, the bathroom has a big Tub and good shower. Theres a fitness room and Buffet for Dinner and Breakfast. Breakfast was really Good. The western Food at Dinner is not worth mentioning for westeners, but thats understandable. The local food is great though! The Pool and Spa are also nice.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    9.0
    Great Hotel with Many Facilities
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night

    We stayed half-board with dinner included; although food options were very satisfactory, they should include at least soft drinks with the half-board package like any other hotel does. On a different note, check-in and check-out were not very smooth, probably they need more stuff during the peak hours.

    Our stay in this hotel was great. Room was big enough and very clean. They have an amazing swimming pool with enough number of sunbeds. It is a very good option for all type of travelers including friends, couples and families.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    Fabulous resort. Recommend !
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Zero

    Fabulous stay at this resort Had a massage and Pedicure at the spa which was lovely Pool is gorgeous. Staff and service excellent. Dinner buffet so much choice Nothing to fault just wish we could have stayed longer

    Stayed in November 2023

  • Reviewed: 2 October 2023

    9.0
    Comfortable and attentive staff. Not great place for dinner.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The food is nothing special. Standard buffet and expensive for what it is. Same for breakfast.

    Location is great, the staff is very attentive and the room is really clean. Pool is a big plus, the spa also, there’s a nice bar and you can play pool. Great atmosphere.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Really a good choice
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Beautiful rooms, lot of space, amazing bathroom

    Stayed in August 2023

  • Reviewed: 22 August 2023

    7.0
    Fair - good staff
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 1 night

    Big rooms - nice and clean pool. The staff is very professional, helpful and kind. Because of safari we had a late check in and an early check out.

    Stayed in July 2023

  • Reviewed: 19 August 2023

    9.0
    Comfortable stay. I will be back and recomend
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The Wi-Fi was a bit weak

    Nice hotel very well decorated with a nice swimming pool Ideal to relax after Yalla safari

    Stayed in August 2023

  • Reviewed: 23 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Did not have a Sri Lankans menu for dinner

    Location friendly staff

    Stayed in July 2023

  • Reviewed: 1 June 2023

    8.0
    nice place, i would book it again. but you get what you paid for.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    the staff doesn’t speak english. they are nice, but it is very difficult for foreigner to be understood. we had lunch at the pool bar and it was horrible. the main restaurant is nice, but the food from the bar was horrible.

    the place is near Yala National Park. it was nice, fairly clean and the pool was perfect to refresh between Safaris.

    Stayed in June 2023

  • Reviewed: 8 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Cost of buffet could be a bit cheaper since there are no restaurant nearby without hiring a vehicle

    Staff were excellent service with a smile

    Stayed in May 2023

  • Reviewed: 24 April 2023

    8.0
    Nice amenities, could do better in other areas
    • Leisure trip
    • People with friends
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    The food is not good. There was clear disparity with how people of different races were being treated by some of the staff. This wasn’t nice and everyone staying at the hotel should be treated the same. This was evident because of the difference in how me and a friend were treated (one being white and the other Asian).

    The resort itself is lovely. Some staff are friendly. The amenities were great. The spa was good and good value for money.

    Stayed in April 2023

  • Reviewed: 18 February 2023

    8.0
    Good stay for the safari in yala
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The food quality can be better

    Its a really nice resort. And really clean

    Stayed in February 2023

  • Reviewed: 24 October 2022

    8.0
    Good food, friendly staff and excellent location to visit Yala Park and Kataragama
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    This was our 3rd visit to the hotel. Last visited in 2019 pre-Covid era. standards have been maintained. Only small criticism was that the curtains in our chalet could have been cleaner and the bases of the bed has fabric on them which were stained. However mattress and pillows were ultra clean as was the linen on the beds.

    Super clean rooms - stayed in one of the chalets. Bathroom was very clean and had been recently painted and updated.

    Stayed in October 2022

  • Reviewed: 21 August 2022

    9.0
    Amazing stay with amazing staff
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were quiet noisy.

    Everything was perfect. I’ve you are looking for a dream destination than this is the place to be.

    Stayed in August 2022

  • Reviewed: 12 March 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    lot of mosquitoes but this is issue everywhere :)

    very nice room, super interior of the hotel with great pool, friendly and helpful staff

    Stayed in March 2022

  • Reviewed: 20 January 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    They should consider having more vegetarian options on their menu.

    Great food and service. Comfortable room and a nice pool to relax in after a long day of Safari.

    Stayed in January 2022

  • Reviewed: 12 January 2022

    8.0
    Tropical haven amongst the rice paddies
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We had to be upgraded due to a sewerage smell eminating in the bathroom

    Swimming pool

    Stayed in January 2022

  • Reviewed: 12 January 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a little dirty.

    Stuff did the best for us.

    Stayed in January 2022

  • Reviewed: 25 December 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Food was really good.

    Stayed in December 2021

  • Reviewed: 18 December 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    lots of mosquitos in the room; the rooms are not soundproof so hope for quiet neighbours

    friendly and helpful staff; I would generally recommend the hotel despite the things I didn't like

    Stayed in December 2021

Showing 1 – 25

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