Skip to main content
  1. Hotel reviews homepage
  2. Sri Lanka hotel reviews
  3. Kandy District B&B and inn reviews
  4. Kandy B&B and inn reviews
  5. Reviews of Charlton Kandy City Rest

Reviews of Charlton Kandy City Rest 2 stars

No 31, Kings Street, 20000 Kandy, Sri Lanka

#227 of 227 B&Bs and Inns in Kandy

Guests' Choice

Review score

Based on 286 hotel reviews

7.1

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.0

  • Location

    9.0

  • Facilities

    6.8

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    7.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 22 March 2024

    5.0
    .
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    House keeping

    Location

    Stayed in March 2024

  • Reviewed: 13 March 2024

    1.0
    wouldn’t recommend anyone to go there.
    • Leisure trip
    • People with friends
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    the owner Sunny was overstepping boundaries while we were there and we tried to explain it to him he would not listen and started berating us. it was very uncomfortable.

    good location

    Stayed in March 2024

  • Reviewed: 4 March 2024

    2.0
    Horrible
    • Business trip
    • Group
    • Three-Beds Room: Free pick up from Bus /Railway station & 1/2 day city tour
    • Stayed 1 night

    NOTHING, EXCEPT A HOT MILK TEA (MADE BY MR. RAJA) IN THE MORNING.

    To continue the hotel business, property should be upgraded thoroughly. 1. Beds are ugly and smelling pillows, bed sheets etc.. 2. No ventilation in the room 3. Horrible bathroom. Even doors are broken and not working properly. Insects are coming out from bathroom tiles gap. 4. Dangerous to use hot water bathing system. No cold water mixing system. One has to do the jugglery to take a worm water bath !!!!! 5. No place to keep luggage ? 6. No control on Smoking cigarettes by Guests & owner of the property. Total smoke is rotating inside the premises. A LOT TO CHANGE

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    Requirement met.
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Stayed for just one night. Came in at 6pm and left by 5am hence had very specific requirements which the host kindly accomodated. Hence didn't find anything I did not like.

    Excellent Location and Host. I was able to get my things done. Very Helpful.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    5.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Superior Room: : Free pick up from Bus /Railway station & 1/2 day city tour
    • Stayed 3 nights
    • Submitted via mobile

    The room did not match its description. A (very) dirty cloth had been left in the sink. The promised hot water never materialised. It did not feel warm and friendly and was not the same value for money I have experienced elsewhere

    Excellent location. Good wifi. Very good free tour , with a little more care and attention this could be a very good hotel

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Super friendly people

    Stayed in February 2024

  • Reviewed: 2 February 2024

    1.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Room with Five-Beds: Free pick up from Bus /Railway station & 1/2 day city tour
    • Stayed 1 night
    • Submitted via mobile

    When it was raining room was wet with leaking from the roof.one of the bed was wer.. later changed the room. It was not free parking as mentioned.We paid for parking.It is not worth for money.

    Only the place situated centre of the town

    Stayed in February 2024

  • Reviewed: 26 January 2024

    10
    Awesome place to stay in Kandy!
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 1 night

    Amazing location and the staff is very kind and friendly:)

    Stayed in January 2024

  • Reviewed: 14 January 2024

    3.0
    Unless your desperate stay away!
    • Leisure trip
    • People with friends
    • Standard Room with Shared Bathroom: Free pick up from Bus /Railway station & 1/2 day city tour
    • Stayed 4 nights
    • Submitted via mobile

    Rooms barely lit, cockroach, shower hardly warm, no where to hand clothes or drawers to put things in apart from one small one

    Not much

    Stayed in January 2024

  • Reviewed: 25 December 2023

    1.0
    Very poor
    • Leisure trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No need about this hotel

    Stayed in December 2023

  • Reviewed: 8 November 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The WC & shower of the only share bathroom upstairs are together so the bathroom is always wet..

    I stayed in a double room w fan & share bathroom. The room was good. Location amazing. I arrived before the check in time and they prepare the room for me.

    Stayed in November 2023

  • Reviewed: 14 October 2023

    2.0
    Dodgy vibes, filthy and unsafe.
    • Leisure trip
    • Family with young children
    • Superior Room: : Free pick up from Bus /Railway station & 1/2 day city tour
    • Stayed 2 nights
    • Submitted via mobile

    Black mould on the mattress, men sitting directly outside your room late at night and very early in the morning, the light coming straight in until it's turned off by the manager at night, the service staff in the room next door, the service staff coming out of their room everytime you do because you can hear every movement, piss, fart, conversation etween the rooms, the hole in the roof, the filthy mouldy and rusty shower and bathroom, the lack of security on the door, the unfriendly staff that yell at you when you ask for help, the air conditioner that only works with a set code they don't tell you and if you stand on the bed at a certain angle, the filthy shower, the leaking toilet, the cockroaches, the water provided is tap water in a bottle and unsealed and a drawer full of random electronic equipment and routers.

    Dodgy all round

    Stayed in October 2023

  • Reviewed: 29 September 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    All were good but there were cocroch running in the room we stayed

    It's a good place for stay. Walking distance to main attractions in kandy.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    10
    Center, super cheap for 1-3 pax, safe, friendly, good city tour service
    • Leisure trip
    • Solo traveller
    • Superior Room: : Free pick up from Bus /Railway station & 1/2 day city tour
    • Stayed 1 night
    • Submitted via mobile

    Room conditions still okay if your purpose travel outside most of the time

    Warmth welcome from owner and staffs, good milk tea, and free half day city tour service. Driver take me to many places it’s over half day and informative. I gave driver cost not so much but I’ll bring family and friends to this place again for sure

    Stayed in September 2023

  • Reviewed: 22 August 2023

    4.0
    No way
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Old room, dirty, no sheets… shared room very dirty. Too hot! Moreover, they told me to cancel the night but still requesting the money through booking

    Samy, the only valuable in the hotel

    Stayed in August 2023

  • Reviewed: 4 August 2023

    3.0
    Staff are not online in 24 hours. I was in difficulty in very early check out.
    • Business trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 1 night

    Room temperature is higher than absorbable.

    Rooms are rather hot at upstairs. Downstairs may be Ok.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    1.0
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 16 June 2023

    5.0
    staff and tour lovely, cleanliness could be improved.
    • Leisure trip
    • Group
    • Room with Six-Beds: : Free pick up from Bus /Railway station & 1/2 day city tour
    • Stayed 1 night
    • Submitted via mobile

    it had aircon and fans but the sheets and towels seemed dirty and of poor quality. two people in our group saw cockroaches in our room when they came back before the rest of the group. we switched to a different hotel for our second night.

    the free tour was great! staff were great. please note they do take you to a gem store and they likely get commission however if you don’t want to buy you don’t have to. the staff are lovely.

    Stayed in May 2023

  • Reviewed: 29 May 2023

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 2 nights

    first floor rooms are very hot cannot be stay in day time, stand fan only available in the room. more over there ins no more plug point for Phone charge.

    We like the location that middle of city

    Stayed in May 2023

  • Reviewed: 19 May 2023

    1.0
    Awful room and facilities, manager tried to scam us
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I feel bad giving a low rating to somewhere so cheap, as I believe you get what you pay for. But this place was pretty awful. Cockroaches and rats in the room, walls are made of thin plywood so very noisy (footsteps in the corridor will wake you up). Tiny room. Filthy bathroom, sheet doesn't fit the bed, uncomfortable bed. Worst of all though is at check out the manager tried to charge us double, saying the booking.com price was per person. He also used a different conversion rate. There's nothing worse than feeling you're being scammed as a tourist. So very cheap, but I would not advise staying here

    The price is very cheap. That's the only positive

    Stayed in May 2023

  • Reviewed: 14 April 2023

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Room with Five-Beds: Free pick up from Bus /Railway station & 1/2 day city tour
    • Stayed 1 night
    • Submitted via mobile

    The worst night in Sri Lanka. Air conditioned was broken. Beds and toilet so dirty and our room was behind the reception, very noised.

    Good location.

    Stayed in April 2023

  • Reviewed: 23 March 2023

    5.0
    :)
    • Leisure trip
    • Group
    • Three-Beds Room: Free pick up from Bus /Railway station & 1/2 day city tour
    • Stayed 1 night
    • Submitted via mobile

    bathrooms were not very clean, bed wasn’t super comfy but definitely tolerable

    good location, nice central area, able to book tours out of if needed, hot water

    Stayed in March 2023

  • Reviewed: 7 March 2023

    1.0
    If you want a peaceful stay this not the place.No private parking available had to park in the road.
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 1 night

    Marketing the stay with false pictures.

    Cramped Place.

    Stayed in February 2023

  • Reviewed: 6 March 2023

    5.0
    Everything was covenant...
    • Leisure trip
    • Family with young children
    • Three-Beds Room: Free pick up from Bus /Railway station & 1/2 day city tour
    • Stayed 1 night

    There were lot of noises during the night, mainly from the roof I guess, sounded like loose fiber glass roofing sheet shaking due to wind

    Perfect Location, walking distnace to Daladha Maligawa, KCC and many more usefull places. Easy to get to the train station and the bus station

    Stayed in March 2023

  • Reviewed: 4 March 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Room with Four-Beds: : Free pick up from Bus /Railway station & 1/2 day city tour
    • Stayed 3 nights
    • Submitted via mobile

    property state is poor, not clean, different insects inside

    people there are very nice, polite and helpful, good location

    Stayed in March 2023

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: