breakfast is excellent, with a good selection of items

Stayed in April 2024

Everything was amazing! We will be back :)

Stayed in February 2024

As there is absolutely nothing to complain about. Just to highlight that you will be in an exotic country where wetness might not always be avoidable. The rooms have dehumidifications facilities.

The hotel is amazing, and we were really surprised that the review of 8,4 was given. Because of the feedback we were a little hesitant to go to that hotel but it exceeded by far all our expectations! The pools, the rooms, the service, everything was perfect! Recommend 100%. The best days of our stay in Sri Lanka.

Stayed in April 2024

Suggestion: Designate the natural pool for adults only ;)

Everything was good! We were lucky to spend the Sri Lanka New Year celebrations in the hotel, which was a very nice experience. All the staff was so nice, Lassan in the restaurant was very kind attending to our requests. The lady of the "hopper" even taught me how to do "hoopers"

Stayed in April 2024

Everyone was super helpful, turtle hatchery nearby

Stayed in April 2024

Great location, fantastic beach and pool. Big hotel with many facilities and nature. Food was good. Kids had a lot of fun. Very nice staff, friendly and helpful.

Stayed in April 2024

Amazing swimming pools and access to the beach. Family friendly and caters to kids at the restaurant and amazing indoor play area! Staff were incredibly friendly and helpful.

Stayed in April 2024

Lovely hotel and staff.

Stayed in April 2024

Beautiful hotel, awesome beach, super staff

Stayed in March 2024

some inconvenience was caused by the lack of a enough closed bathroom, wooden blinds do not provide the necessary level of privacy

we chose this hotel based on reviews and location (1,5 hours from the Colombo airport), facilities such as a big kids club, and quantities of pools. Everything in this hotel was amazing! the interior is stylish and thought out till the small details. Staff was friendly and ready to help at every moment. The food exceeded my expectations! it was absolutely delicious! a lot of seafood including fresh oysters, shrimp, mussels, and clams, grilled calamari, fish, and shrimp every dinner! a lot of options for the kids' menu. During our stay, the hotel was full of people and a lot of children, but it was quiet! The room is quite big. the bed is comfortable. We used a transportation service provided by the hotel (extra fee) to transfer around the locations.

Stayed in March 2024

Fabulous property made better by attentive staff, great food and facilities. The pool with pool bar was very convenient. The spa was great as was the water aerobics and yoga. But my favourite is the live music in the lounge. A great space for families.

Stayed in March 2024

Too big and impersonal.

Breakfast was outstanding👍👍 Gym was very good👌

Stayed in March 2024

The noise of the party is the first night until 23:30 .. it was too much, I could hear it in my room because it was in the pool area

Everything! Pool, beach, bedroom, bed, food, the personnel is very nice and really care that everyone has a great experience

Stayed in March 2024

Dining options limited to main restaurant buffet. Could do with a Al a Carte option.

High quality. Architecturally excellent

Stayed in February 2024

Lobby / Bar deep freezing air condition - bar not really crowded, Piano is out of tune

A wonderful hotel with excellent service. Special thanks to Beverage Service (Iresh and his team, especially Damith for the perfect cocktails), the restaurant and the pool team. We really enjoyed our stay and will certainly be back.

Stayed in March 2024

Excellent facilities. Everything was perfect. Staff well trained. Special thanks to Prem at front desk who went above and beyond to help us. He was very helpful.

Stayed in March 2024

Safety for kids can be improved, mold smell in the room - might be a/c maintenance related issues. Not enough lighting on the property site, especially in the night.

Great location and staff, excellent food and kids club.

Stayed in March 2024

The pool was very warm Trying to work.out the lights in the room

It was quite Very clean All staff were there to make our stay wonderful

Stayed in March 2024

When you arrive the layout is confusing a plan of the resort would be helpful. Long walk from reception to our room. Upstairs bar aircon set really cold!

Access to beach and pool. Room was nice.

Stayed in March 2024

My only critical feedback is 2 points which can be fixed. The housekeeping staff, very attentive but always in your face asking you about when you will check out, and mentioning that they have an off day tomorrow ect, hinting for a tip. This made us uncomfortable. The other point is the outdoor water sports, though part of the hotel they ask for cash, I never got a receipt for this. I would double check as I believe the guys working there is just pocketing the cash for themselves. Except for these small points, we had a wonderful stay at Cinnamon and will definitely be back.

Best hotel I have stayed in sri lanka to date. If you have a family, especially a toddler which is always a hassle to travel with, I would highly recommend this hotel. Service was impeccable and rooms, especially the sea view rooms where we stayed was amazing. I am also impressed with the sustainability initiatives I saw, very little plastic and solar panels. Well done cinnamon crew.

Stayed in March 2024

Some minor advice to improve your services : - don't forget the turndown service, would be a plus - have fresh orange juice for the breakfast - improve wifi at the beach

Amazing stay at Bentota Cinnamon in romm 2215 for more than 10 nights. Special thanks to : - Oshada/Prajantahit, the housekeeper for his amazing sculptures with towels, flowers and cleanliness - Sanduni, the hotel curator for giving us so great information on the hotel history and the visit of the presidential suite - Gayan, the waiter at the buffet restaurant for his kindness and efficiency - Pradeep and Chirath from the fitness center. I was able to discover new ways to work out thanks to them Tell them greetings from France !

Stayed in March 2024

Waiters poor English language

Very big and beautiful , good food

Stayed in March 2024

Great staff, great location!

Stayed in February 2024

Too expensive for a very very very humid and hot period of the year. Poor Internet connection.

Amazing view. Stunning building. One of best hotels in the Island; in my 5 times visit to it.

Stayed in March 2024