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Reviews of Hotel Cloud 9 Negombo 3 stars

33/1, Cemetery Road, Kudapaduwa, 11500 Negombo, Sri Lanka

#46 of 115 hotels in Negombo

Guests' Choice

Review score

Based on 451 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.3

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 3 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Very good location and great transport options. Perfect for the first night of arrival.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    I had a great stay here and the rooms were very clean and beds were comfortable. The staff were really lovely and helpfu
    • Leisure trip
    • Solo traveller
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool was great ✨

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Very efficient, friendly service
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Very friendly and helpful staff, facilities were great, close to everything

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 3 nights
    • Submitted via mobile

    Good breakfast but same thing every morning Pool very clean and good size room

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night

    nothing

    swimming pool breakfast the room

    Stayed in March 2024

  • Reviewed: 15 April 2024

    9.0
    Good stay before or after flight
    • Leisure trip
    • Couple
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night

    There were no toiletries in the bathroom and even though we paid for bed and breakfast we learned on the spot that breakfast is available from 7am (we were leaving at 6am to catch our flight). The wifi was not working in the pool area and strangly the safe in our room was also out of order.

    We were staying only for one night, just before our departure. The room was clean, the AC was working, and the bathroom was really nice. The pool area was cute, and the beach or restaurants were nearby. We were happy that we were dropped off at the airport free of charge.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    very quiet hotel , nice staffs, delicious breakfast, they also have a pool .

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Great little hotel for a short stay. Excellent value for money. Will recommend to my friends
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 3 nights

    Comfortable and clean room. Good breakfast. The three boys who manage the place are doing a great job to maintain the standards. The airport drop vehicle was clean and comfortable. Driver Krishan arrived on time and was very friendly

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 2 nights
    • Submitted via mobile

    The standard room is better than the pool view room

    Really nice breakfast The team is lovely

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Lovely staff, lovely hotel!
    • Leisure trip
    • Couple
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 2 nights
    • Submitted via mobile

    There was no safe in our room and the beach was a bit disappointing, which is not the hotel's fault.

    The staff were amazing and so helpful. We enjoyed the pool area and the room was fantastic. Great experience all around

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    It is good for a night or two/three.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night

    Hotel Cloud 9 provided my wife and I a room with a garden as a view; in the garden, there was a pool. Hence, the view was good. However, we found the pool a little bit unclean as the water wasn't clear. We decided not to swim at the end.

    The staff were friendly - they warmly welcomed us and smiled at us untill the end of our stay. The breakfast was great! We received fresh watermelon juice to start; we were asked if we wanted tea or coffee; then, we were asked how we wanted our eggs to be; finally, we were served delicious and heartily breakfast. It made our day.

    Stayed in March 2024

  • Reviewed: 8 April 2024

    7.0
    Nice place!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    AC didn’t work but they provided fan Room rather dirty with mosquitos On the booking it stated we would have access to another hotel along the beach but this was not possible

    Airport drop off for free Pool was great in this heat Room was nice Get yourself down to Pregos Italian and BOHO delicious!

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Good place to start the Sri Lanka trip
    • Leisure trip
    • Couple
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Super nice host! The beds are really comfy

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Attention to the little things that are important would make a stay here much more of an enjoyable experience.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 3 nights
    • Submitted via mobile

    Aside from the kettle, there was one yea bag and one sachet of coffee, but no milk, not even yucky UHT or even worse powdered milk. One the one occasion I did had breakfast, I asked about having some milk in the room, as it was available with breakfast, to be told that wasn’t allowed. Nothing was as available to buy at the hotel so nobody congregated there because they had to go out.

    Large comfortable spacious bed, plenty of space in the room, shower was very good.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Pool, cleaning
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Pool,clean room, free airport tranzit

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Great, perfect for our first night in Sri Lanka!
    • Leisure trip
    • Group
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Lovely helpful staff and yummy breakfast.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Clean, close to the airport and easy location for restaurants. Lovely breakfast with fresh fruits and juices. We had a great tour guide, Ishara, provided by the hotel.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Felt a bit pressured giving a review, which I would have done anyways. Staff could be a bit more helpful in giving suggestions for nice restaurants, cafes around. The breakfast was fine but very simple and I basically got some of the leftovers from other guests which led to colder coffee and used butter.

    Great, clean, comfortable Hotel. Close to the airport, the free airport drop off was very convenient. Pool was really nice as well.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Simple but nice and confortable.
    • Leisure trip
    • Couple
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Simple but nice and comfortable. Perfect if you need to stay near the airport. Very nice bed.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Highly recommended before going to the airport!
    • Leisure trip
    • Couple
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night

    Could have done with a mozzie net in the room.

    Exceptional value for money - nice pool, excellent breakfast and the room was ideal. Free airport transfer was included too! Great location near the beach/main strip as well as being close to the airport. The staff were exceptionally helpful, and even organised some last minute laundry for us.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Great short stay near the beach prior to flying home.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 2 nights
    • Submitted via mobile

    The room we had was right next to the reception so unless the blinds were closed we had no privacy, therefore we lived in the dark. However we were out most of the time so it wasn’t a big problem.

    The hotel is in a quiet area just one block back from the beach, restaurants are shops. It has its own swimming pool and area for sunbathing. Ideal for relaxing after your flight or before your trip home. The rooms are clean and tidy. The staff were helpful and friendly, the breakfast very good. Our free airport shuttle arrived on time and got us there with no hassle.

    Stayed in February 2024

  • Reviewed: 8 March 2024

    8.0
    Great stay
    • Leisure trip
    • People with friends
    • Standard Twin Room (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    It was a bit warmer in the bathroom than in the bedroom, and there was a bit of a weird smell.

    It was nice to have a large swimming pool with comfortable beds. Also, the beds were soft and comfortable as well. The shower was nice and big.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Swimming pool, free lift to airport, friendly staff

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Twin Room (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and helpful staff, helped me with transportation and bus arrangement.

    Stayed in February 2024

Showing 1 – 25

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