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Reviews of Hotel Cloud 9 Negombo 3 stars

33/1, Cemetery Road, Kudapaduwa, 11500 Negombo, Sri Lanka

#44 of 115 hotels in Negombo

Guests' Choice

Review score

Based on 471 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Lovely modern spacious room. Location was great. The staff were very friendly. Pool was large and clean. They offered a free drop off service to the airport and we managed to get a breakfast before we went which was very tasty.

    Stayed in April 2024

  • Reviewed: 25 May 2024

    9.0
    Super comfy one night stay
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Shower water was not hot enough, but lukewarm

    Very comfortable bed, slept very well there on our last night before the airport. Nice swimming pool and friendly staff! Free drop off to the airport was much appreciated.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Comfortable and friendly place to stay in Negombo :)
    • Leisure trip
    • Couple
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 2 nights
    • Submitted via mobile

    The room was very nice, clean and comfortable! Very friendly staff, especially Jaan who made us instantly feel at home in Sri Lanka when we arrived. Lovely breakfast. Also very good arranged pick up and drop off at airport, thanks to our very friendly driver Chrishan!

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Good value! Perfect for a rest before or after your Sri Lankan journey!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    We had no hot water on arrival due to the rain (solar panel). Not the best breakfast, but still works.

    Very clean rooms and large confortable bed. Central, close to the beach and restaurant. Airport transfert included was very nice 👍🏽

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Good location and spacious room
    • Leisure trip
    • Solo traveller
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    I could open other room doors with my key... Same for others

    The staff was super helpful and I liked my spacious room. Unlucky with the weather, otherwise I would try the pool!

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Everything was okay other than the AC. The air conditioner didn't work and was sweating the whole night.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Location , Food and the room.

    Stayed in April 2024

  • Reviewed: 11 May 2024

    9.0
    Nice clean rooms. Good breakfast. Airport pick up in a nice car with enough room for my surfboard.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Nice clean rooms. Good breakfast. Airport pick up in a nice car with enough room for my surfboard.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 2 nights
    • Submitted via mobile

    The place has obviously had better days. It's looking pretty tired and work out now and didn't seem very clean (dirty towels on arrival). No complimentary toiletries except tiny bar of soap. Non existent wifi in my room.

    Staff were friendly and breakfast pretty good

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Great place to stay pre/ post airport
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    The town itself doesn’t have a great deal going on

    Breakfast and the pool were particular highlights

    Stayed in April 2024

  • Reviewed: 3 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Very good location and great transport options. Perfect for the first night of arrival.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    I had a great stay here and the rooms were very clean and beds were comfortable. The staff were really lovely and helpfu
    • Leisure trip
    • Solo traveller
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool was great ✨

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Very efficient, friendly service
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Very friendly and helpful staff, facilities were great, close to everything

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 3 nights
    • Submitted via mobile

    Good breakfast but same thing every morning Pool very clean and good size room

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night

    nothing

    swimming pool breakfast the room

    Stayed in March 2024

  • Reviewed: 15 April 2024

    9.0
    Good stay before or after flight
    • Leisure trip
    • Couple
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night

    There were no toiletries in the bathroom and even though we paid for bed and breakfast we learned on the spot that breakfast is available from 7am (we were leaving at 6am to catch our flight). The wifi was not working in the pool area and strangly the safe in our room was also out of order.

    We were staying only for one night, just before our departure. The room was clean, the AC was working, and the bathroom was really nice. The pool area was cute, and the beach or restaurants were nearby. We were happy that we were dropped off at the airport free of charge.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    very quiet hotel , nice staffs, delicious breakfast, they also have a pool .

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Great little hotel for a short stay. Excellent value for money. Will recommend to my friends
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 3 nights

    Comfortable and clean room. Good breakfast. The three boys who manage the place are doing a great job to maintain the standards. The airport drop vehicle was clean and comfortable. Driver Krishan arrived on time and was very friendly

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 2 nights
    • Submitted via mobile

    The standard room is better than the pool view room

    Really nice breakfast The team is lovely

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Lovely staff, lovely hotel!
    • Leisure trip
    • Couple
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 2 nights
    • Submitted via mobile

    There was no safe in our room and the beach was a bit disappointing, which is not the hotel's fault.

    The staff were amazing and so helpful. We enjoyed the pool area and the room was fantastic. Great experience all around

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    It is good for a night or two/three.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night

    Hotel Cloud 9 provided my wife and I a room with a garden as a view; in the garden, there was a pool. Hence, the view was good. However, we found the pool a little bit unclean as the water wasn't clear. We decided not to swim at the end.

    The staff were friendly - they warmly welcomed us and smiled at us untill the end of our stay. The breakfast was great! We received fresh watermelon juice to start; we were asked if we wanted tea or coffee; then, we were asked how we wanted our eggs to be; finally, we were served delicious and heartily breakfast. It made our day.

    Stayed in March 2024

  • Reviewed: 8 April 2024

    7.0
    Nice place!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    AC didn’t work but they provided fan Room rather dirty with mosquitos On the booking it stated we would have access to another hotel along the beach but this was not possible

    Airport drop off for free Pool was great in this heat Room was nice Get yourself down to Pregos Italian and BOHO delicious!

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Good place to start the Sri Lanka trip
    • Leisure trip
    • Couple
    • Standard Double Room (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Super nice host! The beds are really comfy

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Attention to the little things that are important would make a stay here much more of an enjoyable experience.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 3 nights
    • Submitted via mobile

    Aside from the kettle, there was one yea bag and one sachet of coffee, but no milk, not even yucky UHT or even worse powdered milk. One the one occasion I did had breakfast, I asked about having some milk in the room, as it was available with breakfast, to be told that wasn’t allowed. Nothing was as available to buy at the hotel so nobody congregated there because they had to go out.

    Large comfortable spacious bed, plenty of space in the room, shower was very good.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Pool, cleaning
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Pool View (Free Airport Drop-off)
    • Stayed 1 night
    • Submitted via mobile

    Pool,clean room, free airport tranzit

    Stayed in March 2024

Showing 1 – 25

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