There was some building work going on next door but likely to be completed soon so not a problem really.

Excellent location two minutes from town. Absolutely lovely family - although not much English spoken they did everything they could to help you, and were genuine and kind. Basic accommodation but only £12 per head per night!

Stayed in April 2024

It felt really clean, compared to the other places we stayed in Sri Lanka.

Stayed in February 2024

The view is just fantastic, right on top of the waterfall. the host very friendly. the facilities are a bit old though

Stayed in February 2024

The room was very damp when I got there, and needed some fresh air to be let in, the bathroom had ants in a steady stream, but they did not bother me since the stayed on the walls. Needs a little tlc. .

The view down through the valley was really impressive, and the balcony in front of the room was nice to hang out on. There was a small waterfall right by the balcony, so you could hear the water in the room.

Stayed in January 2024

1) A lot of ants who occupy the toilet, huge colonies of ants. I felt so bad to flush them, they were everywhere. Seems they like the toilet very much. 2) The water in the shower isn't hot enough. And the flow isn't strong. 3) First 2 days I was in the room number 1 and there was a lot of noise from the road as the place is located by the road and the front room takes all the noise. So couldn't feel rested with all that noise. In the room number 2 there isn't any noise. I wish it could have been mentioned in the description and I would have booked the right room in the first place. (The rooms number 1 also have a nice view to Ella Rock, but the noise is very disturbing). 4) There is no food served in the hotel and it is located a bit far from Ella. Around 15 mins of walking distance, so you have to walk to get your food. Would be great to have traditional Sri Lankan breakfasts and curries cooked there. Well, at least I explored Ella's cafes and found Matey Hut with it's most delicious curries I have ever tasted. So, these are the areas for improvements. I tried to give an honest feedback. Overall, I had a very pleasant stay in Grand Cliff Ella. Especially because of the view. Every morning I enjoyed it very much. And the owner and stuff people are very very welcoming and helpful. Hopefully this place will become even more comfortable for those who would come to enjoy the beauties of Ella.

I loved the view to the jungles, tree with orange flowers, the sound of the waterfall, 2 big windows and a balcony. The room number 2 is really nice and more or less spacious, I managed to arrange all my stuff and also there was space for my yoga mat. This is very important. The sunrise from the big window is amazing. The view from the terrace is also breathtaking. I had my birthday during the stay and the hotel management brought me a basket of fruits which was very nice and unexpected. I was very pleased and felt warm. The hotel owner and the stuff themselves are very friendly, helpful, polite and supportive. I was very happy with this kind of care. And I really recommend this place (room number 2) for those who would like to enjoy great view at a reasonable price.

Stayed in December 2023

The bathroom was quite small with very little water pressure in the shower. There was only one power point so to run the kettle it had to be moved from the table to the other side of the room and put on the floor.

The location and staff were brilliant. The people there were so friendly and helpful. The staff made our stay. The view from the balcony was breathtaking.

Stayed in January 2024

I wholeheartedly recommend Grand Cliff Ella for its outstanding room service, impeccable cleanliness, and superb location. The attentive staff, coupled with the meticulously maintained rooms, contributed to a delightful and stress-free stay. Whether you're on a leisure trip, this hotel stands out as a dependable choice for a comfortable and enjoyable experience

Stayed in December 2023

Room is clean & spacious, Place is nice & has a great view. Food was delicious. Staff is awesome & gave an exceptional service.

Stayed in November 2023

Nothing everything was in order

I highly recommend grand cliff Ella for its commendable room service, impeccable cleanliness, and fantastic location. The attentive staff, combined with the well-kept rooms, made for a pleasant and hassle-free stay. Whether you're traveling for leisure, this hotel is a reliable choice for a comfortable and enjoyable experience.

Stayed in November 2023

Excellent location, breathtaking views, very clean and tidy rooms and welcoming staff. Everything was just perfect.

Stayed in September 2023

very clean rooms, amazing view from The terrace and super friendly staff. If any problem occured- they helped and fixed everything on The spot. definitely recommended

Stayed in September 2023

I noted now new management running this hotel and. Very tasty dinner and BB. Very beautiful location and room was very clean and beautiful. Staffs are very friendly.

Stayed in August 2023

We arrived in the evening and Nuwan was waiting for us with a warm welcome :) After a 7 hour train journey, this was very much appreciated. As it is dark when we arrived we couldn’t see the view from the hotel until we woke up in the morning and we were blown away. We couldn’t have asked for a more beautiful view! Nuwan help us to ensure our stay in Ella was amazing, cooking us a beautiful breakfast in the morning, and arranging transport to local waterfalls and the town and Nine Arch. Thank you for everything. We look forward to visiting you again in the future :)

Stayed in April 2023

The stunning view, friendly staff, delicious food, and great family room. The view is heavenly. And Ella is a great place to explore. Highly recommend!

Stayed in April 2023

The place is amazing. If you are visiting Ella this is the place for you. The staff was amazing and helped us white everything. Great BIG breakfast. The location is good just 15 minutes walk from the Centre The rooms are great and exceptionally clean, the beds very comfortable and the view was breathtaking. This is the best deal you can get real enjoyment.

Stayed in April 2023

One of the best places we stayed in during our Sri Lanka trip. It is definitely worth it! The view is breathtaking, WOW! The staff was so helpful and nice, very friendly, and always happy to assist you with anything you may need. Their breakfast was amazing, very rich, tasty, and diverse. If you’re visiting Ella, I strongly recommend you stay there!

Stayed in January 2023

The view and the balcony were amazing! We ate breakfast there, it was really delicious. The beds are comfortable and big. The host is very nice and helpful. We recommend to anyone who likes to have a relaxing holiday.

Stayed in January 2023

We stayed a night in a triple room and would recommend it to anyone that’s looking for somewhere to stay in Ella. Great location, set back in a little quiet area but still close to the centre of Ella (10 minutes walk). The room was clean and the bed was very comfy. Breakfast was absolutely delicious with super generous portions! Most of all were so welcoming and gave us advice and tips on where to eat, what to see etc. whilst we were in Ella and helped to organize transportation to our next destination. We rented a van from Nuwan and would recommend this if you want more flexibility or wish to explore a little further afield such as Diyaluma Falls (which you can swim in!). Definitely consider Dewy Arena Hotel, if you’re looking for accommodation in Ella.

Stayed in January 2023

The Sri Lankan heaters in the shower can be confusing to set properly. Just make sure to check with the staff. They are happy to explain.

Clean large room with a balcony. Kasun made large delicious breakfasts. There was a misunderstanding over the price listed on Booking but Nuwan made it up to me with a free ride from town on New Year's Eve and invited me to share more beer with them at the hotel. Room even has a TV and if you search long enough you'll find an English speaking station

Stayed in December 2022

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Stayed in February 2024

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Stayed in December 2023

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Stayed in May 2023

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Stayed in February 2023

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Stayed in April 2024