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Reviews of Eagle's Residence 3 stars

No.105, Rajapihilla Mawatha, 20000 Kandy, Sri Lanka

#112 of 220 hotels in Kandy

Guests' Choice

Review score

Based on 45 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.4

  • Location

    8.2

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Staff was super friendly and nice, location is good, food was OK. Bit rundown place with old style ,but they try to do their best , so overall it was a good normal experience.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Reasonable for price and staff are very ppolite and friendly

    Stayed in March 2024

  • Reviewed: 30 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    the staff were extremely tentative. brought us complimentary coffee and tea on arrival, arranged our laundry to be cleaned and ordered us taxis. the room was very comfortable.

    Stayed in April 2023

  • Reviewed: 28 April 2023

    7.0
    Clean and neat place
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    After we arrive at the property the staff member at the front desk informed that there is an additional Rs.2000 fare since the electricity taxes went up recently. But this wasn't mentioned when we checked out and booked the hotel room on booking.com. The hotel had informed it to us only through an email which we received after making the booking. Anyways they decides not to charge us extra after a little bit of a discussion. The ones who are booking the hotel, call them and make sure if there's an additional charge for electricity or else u will only get to know after making the booking

    The room was clean, new and arranged nicely. Even the washroom was clean and neat.

    Stayed in April 2023

  • Reviewed: 22 March 2023

    9.0
    Overall good experience.
    • Leisure trip
    • Family with young children
    • Standard Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    -Could have provided soap, dental kit , extra towel and blankets

    We were received with warm welcome and also chai . Room and bathroom were clean . Also we were given a chance to choose our room , which was comforting . If you want air conditioning service ( as it is not included in the price shown) you will have to pay 2,000 LKR /day for the same . Location is good . Just a 20 min walk to Sacred tooth temple and ,lake and city center . Although a bit far from railway station , for which you need to take TUK TUK (200LKR) or can call property as they are very helpful . Had dinner and breakfast at Balaji restaurant which is the best one . A bit pricey though

    Stayed in March 2023

  • Reviewed: 2 March 2023

    9.0
    It was a great experience
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location and cleaness The receptionist Nicholas a good person and friendly also

    Stayed in March 2023

  • Reviewed: 17 March 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Wifi seems to be weak. The walls are thin so you can hear people being on the corridor.

    Amazing staff, friendly and ready to help you in any troubles! The hotel is located close to the town, on the hill. The room is well equipped and has a balcony.

    Stayed in March 2022

  • Reviewed: 8 January 2022

    9.0
    great!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Friendly and very helpful staff, Relaxing, Great location.

    Stayed in January 2022

  • Reviewed: 17 April 2024

    10
    Excellent customer
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location

    Stayed in April 2024

  • Reviewed: 18 February 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Booking a room with a balcony be aware that your ‘view’ will be the wall of another building. Their photos of the room are not real. For me it was a huge disappointment. Can be OK if you just need a bed for one night, but I am sure there are more better options with the same price.

    Decent Wi-Fi

    Stayed in February 2024

  • Reviewed: 12 February 2024

    1.0
    TERIBLE
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The CONSTRUCTIONS SITE next door ! AND THE DISHONEST STAFF WHO WORK THERE!! i arrive asking for a quiet room explainning that i needed some rest . the receptionist say it will be quiet. I woke up at 7h40 am with the metallic sound of the construction site just underneath my room the sound was that loud that I had a huge headache by 9am. I ask for a free coffee for the inconvenience which he first say no and then come to my room with coffee. that he charge me when I leave ! pretending that I order it which was false Another thing If you like to go dinner after 10h30pm forget about it he has no night receptionist and will order you to come back before that time or the door would be locked! Simply avoid it!

    The room was ok , even if the tv was broken and thé staff didn’t offer us to change the room

    Stayed in February 2024

  • Reviewed: 5 February 2024

    10
    Exceptional
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    They having a good meals,wellcom drink,bed tea ...and other Main thing is staff and the manager is verry active and verry helpful No bad comment everything is perfect ..👌👌❤❤🙏🙏 highly recommended ...

    Stayed in February 2024

  • Reviewed: 15 July 2023

    10
    Value For Money
    • Business trip
    • Couple
    • Deluxe Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Place was really nice and the calmness was there to relax and enjoy. There was a pool table and was really enjoyed palying it in the evening. Staff was really helpful (Specially Achira, the Manager) and provided all we needed. Room and Bathroom were perfect.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The place is really cool, nice and calm and the staff was really helpful. Room and the bathroom were neat and clean. Great value for the money.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Room smells very bad , pillows smell so nasty , we spent that night like hell and vecated next day early.

    Stayed in July 2023

  • Reviewed: 1 April 2023

    10
    Perfect Holiday Evening
    • Leisure trip
    • People with friends
    • Deluxe Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The location was pretty nice and calm. Rooms were perfect for the price and bathroom was nice and clean. The staff was amazing and really helpful. There was a pool table and a guitar there and really enjoyed playing them at night. We got a nice breakfast in the morning as well.Highly recommend.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The worst place to stay. They even ask for extra 2000 for AC. They are trying to fool you by mentioning a low price on booking.com.

    nothing

    Stayed in March 2023

  • Reviewed: 27 February 2023

    10
    Overall good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Wifi speed was bad, view is not good

    Friendly service ,clean room,comfortable bed,hot water is ok

    Stayed in February 2023

  • Reviewed: 1 May 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Good for couple

    Stayed in March 2022

  • Reviewed: 8 April 2022

    10
    Relaxing , enjoyable , peaceful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    It’s on a big hill!

    The receptionist was super friendly and helpful Cool decor, pool table

    Stayed in April 2022

  • Reviewed: 17 February 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Triple Room with Balcony
    • Stayed 3 nights

    The air conditioning crackled when it worked, the ventilation in the bathroom of our room overlooked the stairs, so we could hear all the people passing through it.

    Comfortable beds; warm showers; pleasant staff, always ready to help.

    Stayed in February 2022

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 25 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 21 May 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

Showing 1 – 25

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