Kanakapuram Road Kanagapuram,, 43000 Kilinochchi, Sri Lanka
#5 of 5 hotels in Kilinochchi
Guests' ChoiceBased on 44 hotel reviews
6.9Cleanliness
7.7
Comfort
7.6
Location
7.9
Facilities
7.3
Staff
7.6
Value for money
7.6
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 13 March 2024
Alan
United KingdomCell coverage is poor, but that's not hotels fault.
A nice, peaceful oasis on outskirts of town. Basic facilities, but comfortable enough. Small pool was a bonus.
Stayed in March 2024
Reviewed: 22 September 2023
Puvanenthiran
United KingdomNothing
Very helpful staff
Stayed in September 2023
Reviewed: 24 July 2023
Parthipan
VietnamHotel needs to work on few things - swimming pool was below average with no shower or changing facilities. Room's toilet door was broken!
An average hotel with slightly above-average price. Location was good, and staff friendly and helpful.
Stayed in July 2023
Reviewed: 22 July 2023
Diandra
NetherlandsThe information on booking.com was incorrect. The restaurant was closed. The pool was open, but not clean.
Stayed in July 2023
Reviewed: 30 July 2022
Antony
CanadaThe internet wasn't good, I couldn't even use the Wi-Fi at all. my own data couldn't use because there's no coverage in the area. thats the only problem that I found.
The internet wasn't good, I couldn't even use the Wi-Fi at all. but the staff were very friendly
Stayed in July 2022
Reviewed: 14 December 2023
Dineshkumar
Sri LankaHotel did not honour the confirmed booking
Stayed in December 2023
Reviewed: 21 October 2023
Antony
CanadaThe staff wasn't friendly, too many insects in the room
The room is quite big enough
Stayed in October 2023
Reviewed: 2 October 2023
—-
United StatesIncredibly unpleasant experience; desk manager in particular seemed to enjoy causing conflict, at one point snatching an item from my hand so violently it broke - while I was trying to pay her. General manager secretly recorded me and refused to delete the recording. I was then told they record all conversations with guests, so be careful here. Very poor-quality and scarcely available food - mainly instant noodles. Multiple complaints to booking.com still unanswered. - Issues began as soon as I arrived. I rang the number on the booking.com confirmation and asked if food could be provided. The manager became immediately hostile, saying I had to text ahead to book food, and that my booking did not include meals or hot water. There’s no option on booking.com to book a room with a meal plan or hot water. When I pointed this out, and told the manager what he’d told me on the phone didn’t appear to be true, he called me a liar and to my horror, played the phone conversation we had had back to me. He had recorded the call secretly, without my consent. The desk manager confirmed they record all conversations with guests ‘as proof’. I was then told ‘my kind’ wasn’t wanted. When I checked out I was presented with two separate bills and thus needed to make two payments. The desk manager became incensed at this, screamed at me, and, inexplicably, threatened to call a company in the town to complain about me. I am not associated with this company, so this was particularly worrying. Staff refused to delete the recording.
-
Stayed in September 2023
Reviewed: 6 July 2023
Firthous
United Arab EmiratesExcellent Customer Service and well maintained rooms for flexible stay. Thanks a lot for the manager and room boy.
Stayed in July 2023
Reviewed: 5 May 2023
Angelo
Sri LankaBreakfast can have more choices.
The room was very clean and amenities available are more than enough. Staff are very friendly and were on call until midnight. Food was great and affordable. The property is close to the town area which helps visitors to access the town area for shopping.
Stayed in May 2023
Reviewed: 13 February 2023
Surenthiran
Norwayas I know sri lanka so I have no complaint to the hotel or staff everything was good👍
very beautiful around the hotel friends. The welcome has been very nice. Manager and assistant manager very nice and polite and good respect. also the cleaning lady also very nice and respectful.👍👍👍👍👍 which is important for us who visit Tamil areas tamil girls are more sev defense protect themselves. We who visit the hotel must also respect everyone😁 I'm a Norwegian Tamil, I have a lot of travel experience, so the reason I recommend it to you is a very cozy area. The hotel has a guard so they are also very good, they are a bit older but they have a lot of experience I see 👍
Stayed in February 2023
Reviewed: 8 November 2022
Saman
Sri LankaThere was nothing to mention as that was disliked. But if you could facilitate some tea coffee amenities, it world be much helpful to the guests as most of them are travellers.
The hotel is very good. Meets value for money. Didn't have meals from here, so cannot comment on meals.
Stayed in November 2022
Reviewed: 20 September 2022
K
Sri Lankaswimming poorly maintained, mud layer in the bottom of the pool. rate charged was above the booking rate wifi not working properly
Stayed in September 2022
Reviewed: 5 September 2022
Vasudev
Sri LankaService
Place
Stayed in September 2022
Reviewed: 23 June 2022
K
Sri LankaThis was our second stay in three months, since first experience was good we became repeat customers but only concerns is the price hike or doubled!
Stayed in June 2022
Reviewed: 15 January 2022
Rahuman
Sri LankaThere is no pool facilities and there lots of mosquitoes it’s hard sleep at night
Rooms are perfect and environment is bit good
Stayed in January 2022
Reviewed: 12 March 2023
Anonymous
CanadaCheck working condition of AC. Cell signal is weak and WiFi signal is weak inside the rooms.
Clean room and washroom
Stayed in March 2023
Reviewed: 25 February 2024
Viraj
Sri LankaThere are no comments available for this review
Stayed in February 2024
Reviewed: 28 June 2023
Sujith
Sri LankaThere are no comments available for this review
Stayed in June 2023
Reviewed: 8 June 2023
Arunasalam
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: 18 February 2023
Asantha
Sri LankaThere are no comments available for this review
Stayed in February 2023
Reviewed: 31 January 2023
Lahiru
Sri LankaThere are no comments available for this review
Stayed in January 2023
Reviewed: 18 March 2022
Damaris
SwitzerlandThere are no comments available for this review
Stayed in March 2022
Reviewed: 6 February 2022
Alagu
OmanThere are no comments available for this review
Stayed in February 2022
Showing 1 – 25
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