#12, Mahamaya mawatha Kandy, 20000 Kandy, Sri Lanka
#36 of 220 hotels in Kandy
Guests' ChoiceBased on 564 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.1
Staff
9.2
Value for money
8.6
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Graham
United KingdomLocation was excellent and the views fantastic
Stayed in April 2024
Reviewed: 7 May 2024
Lesa
United KingdomDifficult to find. Sharp turn up the hill. If you miss exit you have to go all the way round again. Extremely Expensive drinks.
Luxury bedroom. Flat screen tv. Powerful shower (2 heads). Stunning infinity pool.
Stayed in May 2024
Reviewed: 6 May 2024
Sharon
IrelandVery kind and courteous staff. A good location to see over Kandy - views were wonderful day and night. A very clean and well appointed room. Good breakfast and dinner menu which was important as the hotel is isolated and dining options in Kandy are minimal.
Stayed in May 2024
Reviewed: 4 May 2024
Lyanne
United KingdomRoad leading up to the hotel is pitch black in the evenings. Not the hotels fault but you are best to get a tuk tuk to and from the hotel especially in the evenings
Rooms were super comfortable. Staff were lovely. Pool was divine. Nice and clean.
Stayed in April 2024
Reviewed: 4 May 2024
Asha
United KingdomThe room was clean and spacious, great view from the balcony, aircon good. Breakfast delicious lots of choice with an egg station. Attentive and friendly staff that would take time to have a chat with you. Housekeeping was great, returned to the room everyday to find water topped up fresh towels and chocolates! Would definitely stay here again.
Stayed in April 2024
Reviewed: 2 May 2024
Faye
United KingdomEverything was great
Beautiful hotel, great room, lovely staff, Infinity pool was gorgeous! Location is great, just outside of the hustle and bustle of kandy
Stayed in April 2024
Reviewed: 1 May 2024
Örpen
NetherlandsNothing
Basically everything😄 The room was spacious , very clean with a wonderful view and good facilities. The staff was great as well. Hospitality with a smile!
Stayed in April 2024
Reviewed: 1 May 2024
Sarah
BelgiumThat we only spent one night here :(
Very comfortable room with an amazing view over Kandy city. Breakfast buffet was very nice. The staff was very helpful and friendly.
Stayed in April 2024
Reviewed: 1 May 2024
Sue
United KingdomThe staff were extremely friendly Nothing too much trouble Good location
Stayed in April 2024
Reviewed: 26 April 2024
Taylor
CanadaOur room was beneath the sky lounge and music was loud. But only between 7-10pm.
We enjoyed our stay. Staff was friendly and rooms were nice. Infinity pool was super nice overlooking Kandy.
Stayed in April 2024
Reviewed: 25 April 2024
Tracey
United KingdomRestaurant / drinks very expensive so didn't eat here
Lovely stay here. nice rooms and had beautiful views. Excellent breakfast
Stayed in April 2024
Reviewed: 25 April 2024
Sonia
Saudi ArabiaNothing.
Very good location, overlooking Kandy. Friendly and helpful staff and a good breakfast. Pool is also nice after a long day of walking.
Stayed in April 2024
Reviewed: 22 April 2024
Svetlana
RussiaThe hotel is nice and clean. The room is spacious. I loved its location in a quiet place, 15 minutes walk to the lake. The view from the room was lovely.
Stayed in April 2024
Reviewed: 21 April 2024
Rebecca
United KingdomThere are very few sunbeds around the tiny pool, marketing photos are deceiving. The few there are, are not in the sun. Sun worshipers will be disappointed.
Good location.
Stayed in April 2024
Reviewed: 20 April 2024
Abdelrahman
JordanThe breakfast can be improved
Very comfortable, great value if money
Stayed in April 2024
Reviewed: 18 April 2024
Dalal
Saudi Arabiait was all perfect
Stayed in April 2024
Reviewed: 18 April 2024
Ngaisang
Hong KongNil
The room and nice staff, the view.
Stayed in April 2024
Reviewed: 16 April 2024
Faig
QatarEverything was good enough.
Staff, room cleannes, fantastic view
Stayed in April 2024
Reviewed: 15 April 2024
Moderage
United KingdomNothing
Everything from the beginning till departure. Super friendly staff!
Stayed in April 2024
Reviewed: 14 April 2024
Laura
United KingdomThe pool could be a little larger and it was slightly strange having to walk through people eating and relaxing to reach it. This is a very minor niggle. The sky bar is obviously geared towards a party atmosphere with heavy dance music which was a bit incongruous mid-week and the cocktails weren’t great - very weak and watery. In some respects the bathroom was a little style over substance with limited hanging space. Again these were minor points that did not effect our stay!
This is a lovely hotel. Very new and stylish with beautiful views. We enjoyed using the pool and the balcony in our room was lovely. The staff were attentive and decorated our room for our honeymoon which was such a nice surprise. Breakfast was plentiful and enjoyable. The bed was incredibly comfy - neither of us wanted to leave at the end!
Stayed in April 2024
Reviewed: 13 April 2024
John
AustraliaNothing
An excellent hotel. Superb food too.
Stayed in April 2024
Reviewed: 12 April 2024
Emma-lyn
United KingdomNothing!
Great view, helpful staff, cleam and comfy. Would happily stay again
Stayed in April 2024
Reviewed: 11 April 2024
Marco
United Arab EmiratesConsidering it’s a 5-star hotel, we found it odd that anything outside instant coffee and tea at breakfast would have to be charged extra. It seems to be common practice at all hotels we stayed at though, so not a deal breaker at all.
We loved the views and the room, comfortable and modern. The staff were very friendly throughout our stay. This hotel is an excellent option if you’re looking to stay in Kandy!!
Stayed in April 2024
Reviewed: 10 April 2024
Bruce
CanadaPool area a bit small.
Breakfast great location had a great view.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content