P.O Box 11, Heritance Kandalama, 21100 Sigiriya, Sri Lanka
#50 of 130 hotels in Sigiriya
Guests' ChoiceBased on 776 hotel reviews
8.8Cleanliness
9.0
Comfort
9.1
Location
9.4
Facilities
8.8
Staff
9.0
Value for money
8.0
Free WiFi
8.0
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End of dialog contentReviewed: 7 December 2023
Kai
AustraliaYou can’t really leave the hotel easily. So it has a cruise shop vibe, where you wander the halls from this pool to that. Because of the seclusion, it didn’t warrant quite as long of a stay.
One of a kind building. All the staff were exceptionally well trained.
Stayed in November 2023
Reviewed: 4 December 2023
Ines
PortugalA bit pricy for a hotel with 30 years. Not a typical European 5 star hotel. Don’t recommend the ala carte menu, take the buffet instead wich is amazing!!!
Location is great, you can see the lake and lion rock in Sigiriya from a distance. All staff is extremely nice!
Stayed in December 2023
Reviewed: 3 December 2023
Jarrod
United KingdomNothing
The amazing location of this hotel is key, in the middle of jungle, surrounded by biodiversity is amazing. The staff are excellent, food is of a very high standard as you’d expect from a 5 star hotel. Multiple swimming pools, so can escape other guests to breathe in the jungle air. Beautiful.
Stayed in November 2023
Reviewed: 30 November 2023
Stuart
United KingdomThis was an absolutely exceptional experience. The staff were truly amazing, providing just the right level of service. The location is incredible, seamlessly blending into the stunning landscape. A definite must-stay.
Stayed in November 2023
Reviewed: 29 November 2023
Dave
AustraliaContrasting with the wonderful location and awesome architecture, there were minor frustrations that could easily be addressed. We weren’t given the wifi password during check in nor was it in our room. There was very little information on the hotel in our room either, which was odd given the range of services and cool locations across the hotel site. It was also difficult to find anything on the history or build of the site, which I think would have been fascinating.
The location was the reason we booked our stay here and it was stunning. The lake and jungle view from almost every area of the hotel was incredible.
Stayed in November 2023
Reviewed: 24 November 2023
Megu
JapanAmazing experience. Monkeys come to visit your room(you have to lock the windows though). We saw elephants across the lake, and we were really excited!
Stayed in November 2023
Reviewed: 21 November 2023
Julia
United KingdomThere was nothing we didn’t like about the hotel.
We liked everything about the hotel.
Stayed in November 2023
Reviewed: 18 November 2023
Daniel
United Kingdoma gym would be an added bonus
lovely view from room. good breakfast and dinner good that there is accommodation provided for our driver.
Stayed in November 2023
Reviewed: 14 November 2023
Daniela
CanadaNot very useful to travel by your own, because it’s isolated. For example rent a tuk tuk or go to the village to eat a dinner. The food is very expensive and there’s no too much options for a quick on a budget lunch.
The beauty of the place and the customer service!
Stayed in November 2023
Reviewed: 8 November 2023
Scott
AustraliaFood was ok .A little old fashioned
Lovely staff and beautifully designed hotel in a sublime location
Stayed in October 2023
Reviewed: 5 November 2023
Hannah
GermanyAmazing location in the middle of the jungle! Breathtaking views, delicious food and super friendly staff, it was a perfect stay! We even saw elephants really close to the hotel :)
Stayed in November 2023
Reviewed: 4 November 2023
Andrzej
Czech RepublicThere was some strange noise coming from the wall (probably A/C pipes). Nothing annoying, but it could be fixed.
The view from the pool is really amazing. You can literally see wild elephants going for a drink from the lake.
Stayed in November 2023
Reviewed: 2 November 2023
Thorsten
GermanyWe had a wonderful stay at Heritance Kandalama! The entire staff is super friendly…I want to mention Dominic who welcomed us and was there for us the entire stay, the room boys Vishan and Pradeep who prepared a great honeymoon room and also our young naturalist who brought us up to Kandalama rock. This was an awesome experience and we enjoyed our stay in this close-to-nature atmosphere to the fullest!
Stayed in November 2023
Reviewed: 2 November 2023
Agnes
United KingdomGorgeous property and architecture. Overlooking the lake. You can watch elephants roaming while in the infinity pool! Immersed in the middle of nature and wildlife- Monkeys come up to your balcony and shower room. Staff go above and beyond to make your stay special- special mention and thank you to Dominic!
Stayed in November 2023
Reviewed: 28 October 2023
Namagal
United StatesCan maintain better
Beautiful location
Stayed in September 2023
Reviewed: 28 October 2023
Namagal
United StatesNothing
It’s location is beautiful
Stayed in September 2023
Reviewed: 24 October 2023
Rebekah
AustraliaI had a little bit of trouble during payment and was charged manually twice (after requested pre payment through booking.com) I didn’t quite understand why they required the double payment but as they provided me a refund receipt for the initial payment I paid again, the refund was processed only after getting in contact with them and following it up after my holiday, taking around 2 weeks for almost $1000 to be returned
Absolutely stunning, nothing wrong can be said about about this accomodation, the food and beverage was exceptional, service 5 star, and the added sunset bonus of elephants roaming in front of the infinity pool was magical.
Stayed in September 2023
Reviewed: 20 October 2023
Ward
BelgiumNothing to add here.
If my time comes and I have to go to heaven, I hope heaven looks like this hotel. The hostess, staff, location, building, the nature surrounding,… everything combined makes this an exceptional place and a new thing to put on your bucket list.
Stayed in October 2023
Reviewed: 18 October 2023
Sophie
United KingdomBit dark
Unusual set up, very cool design although 27 years old! Set around a rock
Stayed in October 2023
Reviewed: 16 October 2023
Mark
United KingdomThe rooms will soon need sensitive updating.
It's a fascinating building wonderfully situated right in the heart of the jungle, with plants growing over it. Marvellous views over the nearby lake, just slightly spoiled by the fact that a drought had left it nearly empty. Service was superb with tremendous attention to detail. I enjoyed the meals, both the buffet breakfast and dinner, each of which provided a very wide choice. The rooms are very comfortable and spotlessly clean. A memorable place to stay.
Stayed in October 2023
Reviewed: 10 October 2023
Gajendran
AustraliaExpensive
Excellent food, lot of to choose
Stayed in September 2023
Reviewed: 8 October 2023
Jakub
PolandLack of english knowlage 3/5 you are in the middle of nowhere,
View, stuff atitude, spa, architecture and the fact that it is in a jungle
Stayed in October 2023
Reviewed: 8 October 2023
Dhanushka
Azerbaijannothing
Delicious and arranged very well
Stayed in September 2023
Reviewed: 5 October 2023
Joel
United StatesThe lake is gone almost
The jungle experience was amazing
Stayed in September 2023
Reviewed: 3 October 2023
Tq
South KoreaThe hotel does look a little tired and could do with a little renovation to bring some life back to its walls and rooms. Watch out for monkeys stealing from your room if you forget and leave the balcony doors open!
This is an OG Sri Lankan hotel and has a reputation for being a great hotel. The property is massive and fantastic, with nature and wildlife all around, a rustic aesthetic, 2 swimming pools and excellent food. It is a fantastic place to unwind and relax in but can get a bit crowded especially if there is a wedding happening. The rock pool is a nice touch and the ambience here is very relaxing.
Stayed in July 2023
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