Reviews of Jaffna Heritage Hotel 4 stars
No. 195, Temple Road, 00040 Jaffna, Sri Lanka
#3 of 24 hotels in Jaffna
Guests' ChoiceReview score
Based on 212 hotel reviews
8.4Score breakdown
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Cleanliness
8.6
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Comfort
8.6
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Location
9.0
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Facilities
8.4
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Staff
9.4
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Value for money
8.1
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Free WiFi
8.2
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Reviewed: 6 March 2024
Chelliah
United Kingdom81 reviews4 helpful votes8.0“Very caring environment”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Room cleaning can be improved
Great manager and management
Stayed in February 2024
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Reviewed: 15 February 2024
Rob
Netherlands113 reviews6 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Central location, very quiet, nice garden with swimmingpool. Very friendly and helpfull staff
Stayed in February 2024
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Reviewed: 10 February 2024
Benjamin
Australia19 reviews3 helpful votes8.0“Pleasant stay”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Hot water shower is not the best but it’s a warm weather it doesn’t matter
Good location
Stayed in February 2024
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Reviewed: 26 January 2024
Donna
United Kingdom8 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 3 nights
- • Submitted via mobile
Friendly staff created a welcoming atmosphere.
Stayed in January 2024
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Reviewed: 26 January 2024
Colin
United Kingdom13 reviews8.0“excellent place to stay very relaxing nice swimming pool and well looked after gardens.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 4 nights
Restaurant disappointing, only caters for vegetarians
Clean Hotel, room of good size, staff very helpful
Stayed in January 2024
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Reviewed: 30 December 2023
Paul
Netherlands24 reviews5 helpful votes9.0Superb- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
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Jaffna heritage is located near the famous Murugan temple and offers tasty vegetarian meals. I like the peaceful and clean rooms with high ceilings and the staff is incredibly helpful and friendly. When in Jaffna I will definitely book Jaffna Heritage again.
Stayed in December 2023
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Reviewed: 15 December 2023
Chandrasoma
United Kingdom9 reviews1 helpful vote8.0Very good- • Family with young children
- • Deluxe Triple Room
- • Stayed 3 nights
- • Submitted via mobile
No alcohol and vegetarian only
The service provided by the staff was excellent. Walking distance to the Nallur Kovil. Very comfortable stay.
Stayed in December 2023
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Reviewed: 23 November 2023
Siva
Canada2 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted via mobile
WiFi was not good. For a significant portion of the stay, Wi-Fi internet connection dropped in our room, but worked in the reception and dining areas. The mattress could have been more comfortable. Also would have liked lamps on the bedside tables, so as to not disturb other occupant.
We liked the hospitality, friendliness and service of staff, the breakfast, location, cleanliness, the peaceful and calm atmosphere of the property.
Stayed in November 2023
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Reviewed: 14 November 2023
Rohini
United States1 review8.0“good”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 7 nights
room is nor bright enough
good
Stayed in November 2023
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Reviewed: 18 October 2023
Chelliah
United Kingdom81 reviews4 helpful votes8.0“For a few days”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Cleanliness. Ants on the floor
Close to the temple
Stayed in September 2023
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Reviewed: 10 October 2023
Gopinath
Sri Lanka4 reviews7.0Good- • Family with young children
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted via mobile
rooms are overpriced even in off season. you can find the same quality of rooms and services in half prices even in Colombo.
the arrangement, clean, room space and breakfast are good nothing to say bad
Stayed in October 2023
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Reviewed: 7 October 2023
Mahen
Sri Lanka2 reviews7.0“Overrated hotel.”- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted via mobile
Poor washroom, small in size, surprisingly non-tiled floor, shower cubicle with missing glass wall is disappointing.
Good staff, nice breakfast but no public transport in close vicinity, so Taxi or own vehicle are the only method to travel. Close to Nallur Kovil and Rio ice cream parlour.
Stayed in October 2023
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Reviewed: 19 September 2023
Nishani
Sri Lanka2 reviews9.0Superb- • Business trip
- • Group
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Everything about the property is good. Relaxing, peaceful, conveniently located Even though its pure veg hotel the food was super. Staff is very helpful and friendly. Thank you to Mr. Vijay and his colleagues.
Stayed in September 2023
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Reviewed: 21 August 2023
Pradeepan
Canada1 review7.0“Good, helpful and nice place to stay for those who are especially vegetarians”- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 5 nights
- • Submitted via mobile
There was nothing specific to say that we did not like.
The staff was very nice and very helpful. The accommodation was good and had all the basic amenities. Even the morning breakfast was nice
Stayed in August 2023
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Reviewed: 24 July 2023
Jeroen
Netherlands25 reviews5 helpful votes9.0“Nice location near to tempel”- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 3 nights
- • Submitted via mobile
The offer a 3 person bedroom for 4 persons.
Nice location near to the temple. Little but nice pool. Real friendly staff, prepared to help you with any question.
Stayed in July 2023
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Reviewed: 18 July 2023
Marcel
Netherlands106 reviews39 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted via mobile
Loud room when you got the rooms downstairs
Looks really nice! Breakfast is super!
Stayed in July 2023
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Reviewed: 27 June 2023
Vanji
Australia17 reviews1 helpful vote8.0“Missing Tamil in Jaffna Heritage 😌”- • Leisure trip
- • Group
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted via mobile
The receptionist doesn’t know how to communicate in Tamil.
We enjoyed the breakfast, cleaned bathroom, big and spacious room, comfy beds
Stayed in May 2023
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Reviewed: 25 June 2023
Janet
Sri Lanka37 reviews9.0“A lovely heritage hotel in peaceful surrounds near the temple”- • Leisure trip
- • Solo traveller
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Not being able to put up the blind and see out the windows
Lovely atmospheric and tasteful heritage design
Stayed in May 2023
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Reviewed: 8 June 2023
Raphael
Switzerland67 reviews2 helpful votes7.0“Good choice in Jaffna”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Our room rate was around 10% higher than what we had booked on booking.com - that is something that should not be. You also will find this mentioned in other comments. Here I am not talking about the extra price we paid for our driver, only our own accommodation. Driver accommodation price was average, but the breakfast for him was regular guest price.
The hotel would be a solid 8 but I subtracted 2 points for the pricing, but added one for the breakfast. So a 7! The rooms are spacious with a well working A/C (very important for Jaffna!) and a spacious bathroom. The bathroom, especially the shower, are on the older side. The bed is okay comfy and there is no mosquito net, although there were also no mosquitos when we were there. We brought our own net and that worked fine. The location is close to the main temple but quite some distance to the center. Our highlight was the breakfast, which was very local and absolutely delicious (no western breakfast, but it's also not necessary). Our favorite breakfast so far! One little downside is that the curries were often cold. The staff there is great and super friendly and helpful. Our driver couldn't stay for free so we paid for his accommodation and breakfast.
Stayed in June 2023
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Reviewed: 6 June 2023
Varatharajan
United Kingdom15 reviews8.0“Value for money.”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 4 nights
Location
Stayed in June 2023
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Reviewed: 26 May 2023
Malcolm
New Zealand16 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Staff were extremely helpful and obliging. Nice Stat there
Stayed in May 2023
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Reviewed: 25 May 2023
Sandani
Sri Lanka2 reviews8.0“it was an enjoyable stay”- • Leisure trip
- • People with friends
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
nothing
convenient location, friendly staff and exceptionally good authentic Jaffna food
Stayed in May 2023
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Reviewed: 1 May 2023
Ravishankar
Australia9 reviews1 helpful vote8.0“Excellent Hotel Manager”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 1 night
Booked Jaffna Heritage Hotel for a short stay in Feb 2023. We had to check in during the very early hours of the day as we used public transport to reach Jaffna. Hotel Manager Wijekumara was very responsive and attentive from the moment we booked the hotel until we checked out. He made sure that everything(room/access and other amenities) was nicely arranged for us. We were quite surprised and very well impressed to see such wonderful service from the Manager and staff. Thank you so much Wije and hopefully, will be visiting in the future.
Stayed in February 2023
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Reviewed: 19 April 2023
Gunawardena
Switzerland6 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 2 nights
A great place to relax! Wonderful staff. Breakfast was tasty and lovely prepared.
Stayed in April 2023
