The staff were very pleasant, the room was very clean, the services available were great. To top it off, the location was very convenient. Will definitely come back on a future trip to Jaffna- well worth the money.

Stayed in May 2024

The service and staff were exceptionally welcoming and helpful. They really made our stay feel so comfortable.

Stayed in April 2024

It's in the centre and easy access. It was clean and staff were friendly

Stayed in March 2024

Rooms are cramp & too small

Location & quality of food

Stayed in March 2024

Nothing to say.

It was neat and with friendly staff.

Stayed in February 2024

I am totally very happy during my stay.

Brakefast is absolutely fine. Dosai and egg hopper are super. Servings is fine.

Stayed in February 2024

The hot water didn't always work well. Sometimes there was no hot water at all and when there was hot water, it was too hot so you couldn't shower. Otherwise a nice hotel by Sri Lankan standards.

I really liked the room, it was very clean, although the hotel itself doesn't necessarily look like that from the outside.

Stayed in February 2024

- We asked for room service at 8AM before leaving for a little while in the morning, they eventually came in the afternoon while I was in the room (they knocked and I went to open the door), which is absolutely fine, I went to the rooftop bar to chill for little while. However, "someone" from the hotel also came during we hard dinner. We know because some stuff was randomly moved: they moved a glass and a water bottle next to the bed, they moved one bag from one side of the room to the other, etc. It seemed extremely random, and it felt like someone was looking for an excuse to just come in the room. I didn't appreciate that. From that point on, we told hotels and homestays that we'd specifically ask for room service and that we don't want anyone going in our rooms. - Wi-Fi was just okay, like 5mbps both ways.

- Best accommodation in Jaffna - Nice welcoming with cold towel to refresh and juice - Staff always friendly - Amazing buffet, real Jaffna food - Room was spacious, clean and comfy - The rooftop bar was nice. Not the cheapest obviously - nit/anodecdical: I'm white, and Jaffna is less touristic, which means foreigners get more attention. Normal. However, the buffet is open to public and a few teenagers walked in and started taking selfies next to our table, making sure I was in the background. They were too shy to ask, like most curious people in Jaffna. So they stare and/or take picture from far. The staff definitely saw what was going on and didn't do anything. I wasn't too bothered by it tbh, but my expat Tamil wife from Jaffna was, so she told them to f- off, and that it would've been absolutely fine if they would've asked. The staff then quickly stepped in, asked them to leave, and apologize. I think they handled the situation very well.

Stayed in February 2024

No lounging area except the bar

Comfy bed. Food was amazing and really cheap. Location right in the heart of Jaffna

Stayed in February 2024

The room was very small with no room to leave the suitcases

The restaurant was extremely good for dinner and even more for breakfast. Very friendly and helpful staff. Very nice rooftop bar. Everything was nice and clean. Room service was also excellent

Stayed in January 2024

None to note

Mutton prital and the staff who served it

Stayed in January 2024

no

Breakfast good

Stayed in January 2024

Staff friendly. Clean

Stayed in January 2024

Found a used hand towel in the bathroom when we entered and when I asked to make a booking at the hotel reception they told me to just go on booking.com to charge more even though I had a Sri Lankan passport.

Convenient location and good roof top bar.

Stayed in December 2023

As most have said, the bathroom is extremely small. You need to walk into the shower cubicle to be able to close the door. The room service menu was a bit too spicy for our taste. Would've been good if they had pre-warned us. Didn't have too many options either. Rooms don't have much of a view. Also would've preferred armchairs in the room instead of the stools they had. All in all can't complain given the other hotel options in Jaffna

The staff were all very helpful, professional and friendly. It was probably one of the best customer service experiences I've had on the island. The hotel contained many little details which most other hotels in the south don't have, like rubber slippers, an actually stocked mini bar, shoe shine, etc. Loved the decor/furniture in the restaurant. The breakfast spread was pretty decent as well.

Stayed in December 2023

Bathroom is too small.

Food was great.

Stayed in December 2023

-Toilet very narrow, you have squeeze through

Comfort

Stayed in December 2023

Good

Stayed in November 2023

There was nothing we didn’t like.

Exceptionally friendly and helpful staff who went out of their way to accommodate requests (special mention to Kokulan, the Foods and Beverages manager).

Stayed in November 2023

Struggling to find anything negative to say, a very good place to stay!

Staff were very friendly and helpful. In particular, the chef was very understanding and accommodating of allergies and other dietary requirements. The room and hotel overall were spectacular. Will definitely be recommending to others.

Stayed in August 2023

A bit overpriced for what it was - one would get the same standard for half the price in Colombo. Everything looks nice, but is not very practical. The room, while large, had a very small bathroom - one had to step into the shower stall in order to close the door/access the toilet. Chairs, while a traditional-looking design, were not very comfortable and useless for working on one's laptop at the 'desk' (which had very low overhead lamps hanging over it, which I kept bumping my head on). I would have used the restaurant more often, but it had the same uncomfortable chairs. Payments at the bar and restaurant, while priced in LKR were converted and billed in USD.

The hotel is fairly new and is well-appointed. Everything works. It is next to a shopping centre, with a supermarket, in the centre of town. Staff are very friendly and helpful.

Stayed in October 2023

Staff and the food

Stayed in October 2023

Some places were a bit older looking. The balcony for example.

It was a convenient location and beautiful hotel. The building was a bit dated, but retrofitted.

Stayed in September 2023

A convenient and good location

Stayed in September 2023