Jetwing Kandy Gallery, Gurudeniya, 20000 Kandy, Sri Lanka
#23 of 220 hotels in Kandy
Guests' ChoiceBased on 89 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
8.6
Facilities
9.3
Staff
9.5
Value for money
8.6
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Sarah
United KingdomAmazing. The staff, the food, the rooms: everything was perfect. So great to be away from the craziness of the city to appreciate the natural landscape of Sri Lanka. We will come back!
Stayed in April 2024
Reviewed: 25 April 2024
Jean-sebastien
FranceSmall hotel, very well maintained and located in a remote and very unique place.
Stayed in April 2024
Reviewed: 11 April 2024
Chris
GreeceNothing
Beautiful boutique hotel situated in a serene environment. Beautiful facilities and good food. Staff very professional and knowledgeable, rooms spacious and very clean. Excellent check in experience.
Stayed in April 2024
Reviewed: 26 March 2024
Dan
United KingdomPrice was quite expensive but we only stayed for 1 night
Location and setting great. Quite and out of the busy city. Staff, food and facilities great.
Stayed in March 2024
Reviewed: 21 February 2024
Sunanda
Indiait’s a beautiful location. And the facilities are excellent!
Stayed in February 2024
Reviewed: 20 February 2024
Emir
Bosnia and HerzegovinaIt’s a bit far from Kandy and it is not easy to get an Uber or PickMe ride from the hotel. But, that is also a quality.
Superb. Small hotel in a beautiful nature setting. Staff is great, even more than great. The best of all is the food in the restaurant. Local and international cuisine is compared to best european restaurants.
Stayed in January 2024
Reviewed: 16 February 2024
Niall
Hong KongThe welcome drink could have been champagne? 😂
Amazing. You feel special staying here.
Stayed in February 2024
Reviewed: 1 February 2024
Steven
United Arab EmiratesAccess far down the river is quite long and bumpy road.
New and very beautiful view
Stayed in January 2024
Reviewed: 10 January 2024
Tarnya
United KingdomNothing
This was a very relaxed hotel. Atmosphere was very chilled. The service and food were really nice and the breakfast was especially nice to.
Stayed in January 2024
Reviewed: 7 January 2024
Otilia
Romanianothing, everything was top quality.
EVERYTHING! it is a small hotel, located in a remote area, quiet, on the lake. The room was big, with a very comfortable bed, huge bathroom with both shower and tub. The terrace of the room offers spectacular view over the pool and lake. The food was very good, we ate here breakfast, lunch and dinner and we liked all meals! It offers an a la carte menu which we liked very much, we were sick of buffet style ... We tried also the massages, which were pretty nice as well. Last but not least, the personnel was very kind, attentive and always happy to help you with anything you want. They offer you a personal butler which is available anytime for you at a ring distance (they even give you a phone to call him directly when you need anything).
Stayed in January 2024
Reviewed: 4 January 2024
James
United KingdomNothing everything was excellent
Room, restaurant & facilities. Staff were outstanding
Stayed in December 2023
Reviewed: 1 January 2024
Sophie
SwitzerlandThe staff at the restaurant couldn’t speak really English which was making our communication difficult.
The hotel in general, bedrooms very clean, food at the restaurant was perfect, great place for our family. The spa lady who gave perfect massages.
Stayed in December 2023
Reviewed: 20 December 2023
Lalitha
United StatesNothing
Everything
Stayed in December 2023
Reviewed: 11 December 2023
Wafa
Saudi ArabiaThe set menu
Excellent location quiet and away from the center of the city.. clean rooms delicious food and friendly staff.
Stayed in December 2023
Reviewed: 6 December 2023
Kristian
United KingdomIt would have been great to have some exercise faciliaties
Very comfortable, relaxing setting with a great view Lovely pool and outdoor area Huge comfy rooms Excellent staff Nice food Stylish decor
Stayed in December 2023
Reviewed: 1 December 2023
Christina
SwitzerlandMaintenance will need attention in the future since it is in hills and the rain affects the buildings.
Stunning location, right beside the river. Very quiet and secluded. It is more than worth to be outside Kandy around 10 km. Big pool for relaxing after sightseeing and in the evening trees are illuminated. Boutique character with only 26 rooms. Newest Jetwing property operating since 2020, interior design is fantastic and new. Wonderful breakfasts.
Stayed in December 2023
Reviewed: 11 November 2023
Mert
TurkeyWe only stayed one night and we needed to check out early but they couldn’t provide our breakfast on time. Still, it is a minor issue. Highly recommended place!
Great cleanliness. Lovely check-in experience. Awesome room and its facilities.
Stayed in November 2023
Reviewed: 27 October 2023
Tyginn
SingaporeThe front balcony was not cleaned properly the whole time we were there.
It was a new and very comfortable hotel set among lush geeenery and right next to a beautiful river
Stayed in October 2023
Reviewed: 27 October 2023
Gabor
United Arab EmiratesQuiet, luxurious, surrounded with greenery
Stayed in October 2023
Reviewed: 16 October 2023
Adil
United Arab EmiratesThe location is superb
Stayed in October 2023
Reviewed: 29 September 2023
Monika
FranceBit pricy.
Great location, very clean, helpful and friendly staff.
Stayed in September 2023
Reviewed: 16 August 2023
Craig
United Arab EmiratesVery Chilled - Surrounded by natural beauty. Great food and location tucked away from the Kandy hustle,
Stayed in August 2023
Reviewed: 15 August 2023
Shamael
OmanLocation was far, no mirror in the room
Great views, good food, friendly staff
Stayed in August 2023
Reviewed: 8 August 2023
Begoña
El SalvadorBeautiful rooms and facilities. Excellent service.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content