126/C, Polhena Road, Polhena, 81000 Matara, Sri Lanka
#23 of 33 hotels in Matara
Guests' ChoiceBased on 69 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
8.8
Facilities
7.9
Staff
8.1
Value for money
8.0
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 6 May 2024
Kate
United KingdomWe did eat at the hotel but I would only rate the food a 6/10.
Very big room, clean and was nice to have a balcony
Stayed in May 2024
Reviewed: 14 February 2024
Marie
United KingdomThe towels were tiny and really scratchy. There was a diving lesson in the pool so I wasn't able.to use it
The rooms were HUGE and really clean, attentive staff who were really helpful
Stayed in February 2024
Reviewed: 14 January 2024
Punitha
Sri Lankacould really improve on staff as they were not groomed properly and didn't know about hospitality
Amazing pool with spacious and cleen rooms. just few meters from the property amazing bolgoda beach
Stayed in December 2023
Reviewed: 1 January 2024
Hayley
New ZealandThey were very happy to provide us with a Sri Lankan breakfast - just make sure you tell them that is what you want when you take your seat.
Stayed in December 2023
Reviewed: 9 March 2023
Haritha
Sri LankaThe only issue was linens(Towels) are not clean
Stayed in March 2023
Reviewed: 7 February 2023
Prasanna
Sri LankaSTAFF VERY POOR
Stayed in February 2023
Reviewed: 24 December 2022
Sandun
Sri LankaVery calm & peaceful place, Service was good & our staying is so relaxed.
Stayed in December 2022
Reviewed: 21 September 2022
L
Sri Lankait would have been better if the basic toiletries Atleast a soap was available, and few glasses (but they provided when requested) I would like it if they provide a cooking facility separately like a pantry ( can be charged separately) for people who like to cook their own dishes sometimes as a therapeutic activity and eat inside.
the place is so aesthetically pleasing.., reasonable price. perfect for couple , family or solo trip. the pool view with the green surrounding and an airy balcony is perfect to chill and relax and spacious enough to set the table outside and eat out. the staff were welcoming, helpful and were friendly. bowls and electric kettle were provided when requested.
Stayed in September 2022
Reviewed: 29 August 2022
Wishvajith
Sri LankaStaff is not good at all. They didn't care about the service. Didn't pick up old food plates and cups even after the next day evening until we ask them to collect them.
It was a good place. Really nice and calm. Also a beautiful place. Pool is okay but they told us not to jump. Room is also comfy. And have enough space for 4 person since it's a family room.
Stayed in August 2022
Reviewed: 28 August 2022
Mothila
Sri Lankaservice
Stayed in August 2022
Reviewed: 15 January 2022
Dhanushan
Sri Lankait had good value to the price but need to have someone with authority in the place. everytime we ask the staff for something they need to call someone and ask which was irritating. other than that it was a good experience.
Stayed in December 2021
Reviewed: 7 January 2022
Gcrs
Sri LankaValue for money
Stayed in December 2021
Reviewed: 24 October 2021
Jagath
Sri LankaDusty room.. Didn't clean room well.. Had to complained.. No water bottle..
Pool Parking space Near beach Calm place
Stayed in October 2021
Reviewed: 6 March 2024
Robert
GibraltarEveryone was friendly and helpful especially the manageress. Would highly recommend. . Robert Marshall
Stayed in February 2024
Reviewed: 26 January 2024
Buddika
Sri LankaMosquitos 🦟 are too much in side the rooms. Baby pool was so dirty.
Friendly staff. Clean rooms.
Stayed in January 2024
Reviewed: 13 January 2024
Bryan
United KingdomLocation, rooms, good Mixed reviews for breakfast after complaing about service and choice was much improved. Swimming pool not clean.
Stayed in January 2024
Reviewed: 7 January 2024
Stephen
United KingdomFab little hotel...would stay there again
Stayed in January 2024
Reviewed: 23 December 2023
Nikki
CyprusThis is an absolute gem. Clean, very cheap, friendly and well maintained. We had a large room with a wrap around balcony with pool, garden and sea views. The owners went above and beyond. Wifi was excellent.
Stayed in December 2023
Reviewed: 21 December 2023
Punitha
Sri LankaCan improve in the staff and hospitality side. as they were not properly dressed or well maintained at was minding their own business ( not the first person u need to see when you go in ass it will second guess your choice)
it was excellent, actually after reading the reviews i didn't expect it to be this good. one of the best places we stayed ar that price point. amazing pool with nice comfy and spacious rooms. Even bathrooms were really great.
Stayed in December 2023
Reviewed: 13 December 2023
Chamika
Sri LankaStaff members
Safty of room
Stayed in December 2023
Reviewed: 3 November 2023
Wathsala
Sri LankaThere is no soap and toilet paper in the bathroom. The bathroom commode is very dirty. Poor customer service.
location
Stayed in November 2023
Reviewed: 19 July 2023
Methayas
Sri LankaThe swimming pool was not cleaned and there were some insects and fallen leaves in it. There were no towels in the room and we received very old and rusty towels after a long time of our telephone call. We were very disappointed at the breakfast and wasn’t good at all. Our stay wasn’t worth for the money we spent.
I like the location coz it’s closer to the beach
Stayed in July 2023
Reviewed: 9 May 2023
Madugalla
Sri Lankawe booked two rooms but from one room there was an unpleasant odor coming out. After we informed one staff came and sprayed some air freshener all over the room.
Rooms and the area the hotel located is very nice
Stayed in March 2023
Reviewed: 29 January 2023
Neranda
ChinaKaminrich hotel is one of the best hotel in Polhena. Reasonable prices. Honestly I am so happy we found this place.. not only that but also they gave us an early check in. helped very nice, friendly staff. We felt special from the beginning to the end.. Spacious garden with a pool. Surely can make you feel like you home. The room was very spacious super clean. As well the pool too. They have a parking area. Thank you Kaminrich hotel for making our stay comfortable. Hope to visit you again.❤
Stayed in January 2023
Showing 1 – 25
Nefta, Tunisia
Townsville, Australia
Xincheng, Taiwan
Starý Dvŭr, Czech Republic
Monopoli, Italy
Kalkan, Turkey
Barbat na Rabu, Croatia
Glasgow, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content