31/1/2 De Soyza lane, 20000 Kandy, Sri Lanka
Based on 215 hostel reviews
7.5Cleanliness
7.7
Comfort
7.6
Location
9.1
Facilities
7.4
Staff
8.6
Value for money
8.2
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Bailey
United KingdomUnfortunately wifi was a bit of an issue here when I stayed
Really convenient location in the centre of Kandy. Amazing staff here who really try to help you out with whatever you need. And the value for money is great.
Stayed in April 2024
Reviewed: 11 April 2024
Sudaraka
Sri LankaClean and Comfort Place.
Stayed in April 2024
Reviewed: 6 April 2024
Katerina
GermanyWe needed a central room in Kandy for a one night stay and found this hotel perfect for this. The room was clean and quipped with an A/C. The hotel is within a short walking distance to the train station and bus stops and also located within the inner city of Kandy. The staff was very friendly.
Stayed in March 2024
Reviewed: 23 March 2024
Adrienne
AustraliaThe wall fan hinge was loose so wouldn't point at the beds, it hang limp and hung towards the door. We used our cloths line to direct it over the bed. The twin room is two single beds side by side and the bases are HEAVY so it was hard (but possible) to separate them a bit. I didn't really want to sleep side by side with my father. Some corners or the room (like where I put my bag) were dusty. The toilet looked like it had urine in it! But the bathroom was otherwise clean with new TP and soap. The place was cheap as chips and good location so I was happy to tolerate the above. Beds were clean.
Very central location. Near the clock tower round about so good landmark for Tuk Tuk drivers. Walk to bus station (FYI if you're heading to Trincomalee there IS a bus. It's no. 45 leaves frequenlty in early morning and is down the end near the Jaffna buses). There is an unnamed place that opens early where we got a cheap breakfast when everyone else was closed. Take a right and walk 20m (direction away from the main road). Window view is of a concrete wall but surprisingly a breeze sneaks in. Despite central location it's back a bit so noise is only distant with the window open and not noticeable when closed). The young man at the desk was kind and helpful and booked us tickets to the cultural dance (must see) but not too knowledgeable about transport(he told us no bus goes to Trincomalee and that we should take a train all the way back to Colombo then go from there!) He also tried to book us a tuk to the cultural show for 400 when we got one ourselves on Pickme for 200.
Stayed in March 2024
Reviewed: 13 March 2024
Michael
United KingdomWiFi kept going down every day due to internet provider cutting (maybe on PAYG system) and due to electric from dorm supplying router tripping out. The young man on reception and every were else usually sorted it out. When the internet was working it was very good. I have it 7 mainly due to the young guy who tried to solve the problems, otherwise I would have given 6.
Young man who seemed to run the place was very accomodating if you had a problem. Good area for sites.
Stayed in March 2024
Reviewed: 5 March 2024
Lauren
United KingdomNothing!
Such a hidden gem in Kandy! Clean dorms, lockers, good wifi and central location in town. The guy working there was so kind and couldn’t help me enough. There was no water in the city when I arrived, but they drove me to another part of the city just so I could have a shower…unbelievable hospitality! Would definitely recommend thanks again.
Stayed in March 2024
Reviewed: 29 February 2024
Namulondo
Sri LankaThey have a kitchen that can be usable but they just don't use it. you are able to make tea but nothing more. I believe if they open it up more to the guests
The hostel managers are very kind. And truly make you feel welcome.the location is in the middle of town and a few minutes walk to the market, the lake, the train station and other things
Stayed in February 2024
Reviewed: 29 February 2024
Bianca
United KingdomBad smell from the toilet but not unbearable considering the time you spend in the toilet. Weird system to open/close the door as you can shut the door but only lock it from inside or outside.. but there's only 1 key. So you gotta get organised with your roommate and ask the last one in to lock the door. What happens if someone has a late check-in? no clue, but this system doesn't work and is not safe because the key is left outside. They should just get a copy of the keys.
Honestly this was better than expected. My room was very clean and i wasn't sharing it with anyone. Bathroom was clean and there was a soap bar. No noise from the street during the night. Heat wasn't too bad. Definitely a good price!
Stayed in February 2024
Reviewed: 28 February 2024
Nike
SpainThere’s no kitchen or common area to meet people
Very friendly staff, great location, rooms clean Lockers weren’t available but the staff figured something out to lock my things
Stayed in February 2024
Reviewed: 15 February 2024
Tom
GermanyIf you book one of the cheaper rooms you have another house wall in front of the window and not landscape as in the pictures also the smell in the bathroom from the drain was extremely unpleasant.
The location is very good. The staff on the reception wars very friendly and tried to help.
Stayed in February 2024
Reviewed: 9 February 2024
Qian
Chinaits better if they have filtered water still good value for money
great location. in the city center the rooftop can hang clothes friendly staff
Stayed in February 2024
Reviewed: 9 February 2024
Corinna
Sri LankaIt’s perfekt value for money. It is clean, is has a nice rooftop and the host is very helpful. Would come again, Thankyou!
Stayed in January 2024
Reviewed: 3 February 2024
Jean
Sri Lanka-
Breakfast was not included. Otherwise, the staff was congenial, the place was very clean, and the location was in the center and accessible.
Stayed in February 2024
Reviewed: 18 January 2024
Hanna
UkraineComfortable to stop for one night while you are visitin Kandy! Clean room, nice view from the rooftop!
Stayed in January 2024
Reviewed: 17 January 2024
Irene
ItalyThere are no keys to the room for every person, so it would be better to bring valuable stuff with you at all time
Great value for money, the room is basic but everything works, including hot water.
Stayed in January 2024
Reviewed: 12 January 2024
Tharanga
Sri LankaNo lift
Location /staff
Stayed in January 2024
Reviewed: 9 January 2024
Paignon
FranceThe quality for the price is good and good emplacement !
Stayed in January 2024
Reviewed: 3 January 2024
Solaman
Sri LankaGood value for money
Stayed in December 2023
Reviewed: 31 December 2023
Travelguru
United KingdomNo fridge available. No breakfast available. Sheets were not washed properly. Could be cleaner. The drains! There is a terrible smell coming up from the toilets here! Maybe this is unavoidable due to the location but it was quite bad. You need to use bleach daily and maybe an automatic freshener in the rooms as this does affect the comfort of the stay. Towels are not available here. No key card for main door. Door is open.
I stayed in a dorm room and a private room. Dorm was great, comfy, clean, fan (no A/C) Hot water not working in dorm but working in private room. Rooms reasonably clean. Staff are friendly and on hand to assist if needed. Lovely roof terrace but not utilised! So much potential! Great views over Kandy! Location is perfect right in amongst the hustle & bustle and beside the Kandy clock tower, shops & restaurants. Photos are of the private room.
Stayed in December 2023
Reviewed: 30 December 2023
Elina
FinlandEarly check in, good location, close to bus station and railway station and downtown, friendly staff, good AC
Stayed in December 2023
Reviewed: 26 December 2023
Baddary
Sri LankaHot water wasn't working
Great location
Stayed in December 2023
Reviewed: 18 December 2023
Jakub
PolandNice hotel with a great location in the city center, close to the market and railway station
Stayed in November 2023
Reviewed: 22 November 2023
Ellie
United KingdomToo many stairs (no elevator), very small room
Clean & tidy and had everything we need, right in the centre
Stayed in November 2023
Reviewed: 13 November 2023
Julia
PolandBathroom could be cleaner
Very good location and nice host
Stayed in November 2023
Reviewed: 22 October 2023
Mohamed
Sri LankaRecommended
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content