40/22, Hilpankandura Ampitiya Road, 20000 Kandy, Sri Lanka
#191 of 214 hotels in Kandy
Guests' ChoiceBased on 490 hotel reviews
6.7Cleanliness
7.2
Comfort
7.2
Location
7.7
Facilities
6.9
Staff
8.0
Value for money
7.4
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End of dialog contentReviewed: 22 February 2024
Philip
United KingdomCleanliness, honesty..
We didn't stay. After realising the hotel was a lot further away from town than advertised, we looked at the room anyway. Everywhere was very tired and dirty.
Stayed in February 2024
Reviewed: 18 February 2024
Kasun
Sri LankaI paid $12 for a Standard Double room when I made my reservation, but what I got was a $7 Budget Double room. They lied about the room, refused to pay the remaining $5, and offered the justification that there was a system error.
Nothing....
Stayed in February 2024
Reviewed: 9 February 2024
Zilla
Sri LankaNo one will go next time... 👎👎👎
Very Bad... If you want to go, look for better ones and go to better ones, money is money for everything, tea is 300/- and coffee is 250/- 😕🖕.. They are not called locals, they have the same price. 👎👎👎 Poor Service..
Stayed in February 2024
Reviewed: 7 February 2024
Amin
ArmeniaThe room wasn't clear The toilet flash didn't work normal The bed was the worst
Break fast was good Location was good
Stayed in February 2024
Reviewed: 6 February 2024
Jude
Sri Lankareception welcome
staff is very bad they dint know what is the meaning of welcome i am disappointed
Stayed in February 2024
Reviewed: 5 February 2024
Veronica
ChileThe property is very basic, need to be more clean.
Good price
Stayed in February 2024
Reviewed: 5 February 2024
Marelis
LithuaniaThe hotel was really good. We get the upper floor room with panoramic window. The room was bright with good view. Also it was very spacious and clean. The staff were very friendly and helpfully.
Stayed in February 2024
Reviewed: 3 February 2024
Sajid
PakistanJust one thing internet problem but this kind man help us alot
Amazing service specially person who attend the guest is soo kind ready anytime for guest help I highly recommended thanks
Stayed in February 2024
Reviewed: 1 February 2024
Sintija
LatviaHowever, I didn't like the fact we had booked 3 x double rooms that were confirmed, yet upon arrival they said they don't have the booking so one room is not available anymore and the hotel is fully booked. Yet there was also a "live line" outside or something (unsure what thay was about)...so they asked if we can take 2 rooms to sleep by three which was not OK since the 6 of us each came with our partners and that would have been weird. Upon declining they said they will "upgrade that one missing room" without charge, however, at the end we received 3 x double rooms that were pretty much the same, which is not really an upgrade if you had booked it in advance. Therefore, knowing there were some people queing outside for a room, it seemed strange that they wanted to put us in two rooms instead, without offering to decrease the amount, yet, when declined, suddenly a room was available, even it was said hotel is full. We ended up getting in some form of calm disagreement about the state of some rooms(bathroom conditions were quite poor), also since none of the rooms were pre-prepped, as they weren't expecting us. They did later, put on the sheets, gave us towels etc., but we did not find the rooms to fit the description or photos. Overall, we ended up paying in cash upon check-in, as required, and left to our rooms. However, after the stay,, the property declared we had booked the place but "cancelled", so I received a message of a potential fee which was not OK at all, knowing we did stay, paid in full upon check-in, regardless what was going on....that left a bitter aftertaste...
Staff were friendly, location-walking distance from the lake and main Kandy area, which was nice.
Stayed in January 2024
Reviewed: 31 January 2024
Annisa
IndonesiaAll are great, but the water jeater is not functioning. I habe click the button as instructed but still the water is cold.. things to improve..
Stayed in January 2024
Reviewed: 30 January 2024
Chammani
Sri LankaIf there is entrance for the balcony it will be most appropriate
The location is convenient for us.We hope to come again
Stayed in January 2024
Reviewed: 29 January 2024
Teja
Slovenia/
Very very good! Clean and big room. Staff was really friendly! they also offered free dinner on christmas eve really friendly!!
Stayed in December 2023
Reviewed: 21 January 2024
Brilingston
IndiaStayed here for 2nights ..staffs are polite,helpful when ever needed..cost efficient for travelers
Stayed in January 2024
Reviewed: 17 January 2024
Yoshan
Sri LankaCleanliness
Its not a hotel for family
Stayed in December 2023
Reviewed: 17 January 2024
Dheeraj
Sri Lankabreakfast very expensive just providing bread toast and omelette in LKR 1,000 .other places have very good breakfast with fruits , juices and srilankan cuisine . Kandly view staff is not taking care of the guests properly and providing only limited items , i need to ask him to provide tea at least then he provide. i stayed in the property almost 8 times but still they dont consider providing good services to loyal customers .. rooms are located in roof top and staircase so high no lift facility , how to climb this high with senior citizens .. must improve facilities to get good customers
few rooms have good view but balconies look fragile and dangerous to stand on .. room bad sheeets are of poor quality , no entertainmant in rooms ,
Stayed in January 2024
Reviewed: 16 January 2024
Rashmi
Sri LankaThe rooms were clean, very comfortable, very calm place and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting to Kandy.
Stayed in January 2024
Reviewed: 27 December 2023
Mohamed
Sri LankaRoom fan too much sound
Location
Stayed in December 2023
Reviewed: 13 December 2023
R
Sri LankaThe location was perfect - close to The Temple of the Sacred Tooth Relic 15 minutes by tuk-tuk. ( 2.3 km )The hotel had great facilities and was very convenient. The rooms were spacious, clean and well-maintained. The beds were very comfortable and the amenities were great. The staff at this hotel were so friendly and helpful. Specially Mr.ajith (receptionist)They made our stay so enjoyable and comfortable.
Stayed in December 2023
Reviewed: 13 December 2023
Ramya
United KingdomNo catering. Had to buy food from outside.
Cups of tea
Stayed in November 2023
Reviewed: 11 December 2023
Tomas
PortugalThe sheets and towels smelled very bad. I asked for new sheets and they smelled bad.
Stayed in December 2023
Reviewed: 11 December 2023
Wijerathnam
Sri LankaBest place for the money that we paid
Stayed in December 2023
Reviewed: 3 December 2023
Isuru
Sri LankaThe environmental beauty is very spectacular. Very comfortable. Beautiful. I wish you all the best to keep it beautiful. I will also tell my friends about this place.
Stayed in November 2023
Reviewed: 2 December 2023
Kavindu
Sri LankaThere was an issue with the bathroom. Its door lock had been broken and had to get bath when the door open.But bathroom was cleaned as I expected. And also when I reserve the hotel I saw the detailed facility of private pool. But it was not in the room as private. It was at outdoor from the hotel. Those were the issues nothing more.
It was excellent experience of spending time there. Room is properly managed and cleaned one.There were little issues with the bathroom such as broken lock of the bathroom door. View was also cool at the restaurant. Breakfast was also good meal for suitable price. Overall the night I spent there was perfect.
Stayed in December 2023
Reviewed: 26 November 2023
Hoang
United StatesNothing
Excellent
Stayed in November 2023
Reviewed: 11 November 2023
Kamal
Sri LankaI really like reception uncle.. talked to us in very politely...
Stayed in October 2023
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