113 Rajapihilla Mawatha, 20000 Kandy, Sri Lanka
#90 of 214 hotels in Kandy
Guests' ChoiceBased on 170 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.2
Facilities
8.3
Staff
9.0
Value for money
8.4
Free WiFi
6.5
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End of dialog contentReviewed: 3 March 2024
Nelli
DenmarkUnfortunately our stay was not as enjoyable as we hoped for. In the room the biggest issue was the air conditioning unit seems like got loose and makes all kinds of noise during the night. The water preassure was very poor. Our biggest dissapointment was on our last night when we got back to the hotel at 7.50 pm, wanting to have dinner, and the staff told us that dinner was over. Taken that we were never told about mealtimes and everywhere we stayed the dinner did not even start before 7.30 pm this was very strange. So we ended up ordering takeaway online, which was fine, however i would highly suggest advising guests about opening hours and mealtimes in the future, as staying hungry in the top of the mountain is quite uncomfortable..
Nice hotel, on the top of the mountain, the staff ia nice and helpful, we ordered train tickets to the hotel for our our stay which they received and was waiting for us at arrival :)
Stayed in February 2024
Reviewed: 19 February 2024
Barry
Sri LankaNothing to complain about.
Friendly, good location &reasonable price.
Stayed in February 2024
Reviewed: 15 February 2024
Ian
United KingdomHotel has a problem with monkeys climbing on balconies and entering rooms, so doors have to remain closed. There are no lake views from the hotel, as mentioned in the description.
Staff were excellent and helped with everything. Food was good and plentiful. Good for a short stay in Kandy. Close to the city centre and attractions such as the botanical gardens and the temple of the tooth.
Stayed in January 2024
Reviewed: 11 February 2024
Tomas
SlovakiaYou need to count that to city centre you should take tuk-tuk but it is very cheap
Clean, good, but nothing special. Overall nice and outside Kandy noise
Stayed in January 2024
Reviewed: 28 January 2024
Jean-pierre
FranceWe asked a room at a high floor and unfortunatly we got a room at a low floor (2nd floor) with a very limited view. I guess a room at the 5th floor would have been better with a greater view.
The room was big, comfortable, clean and with a big balcony. The breakfast was nice.
Stayed in January 2024
Reviewed: 18 January 2024
Jeremy
MalaysiaBed was rather firm. Fair bit of noise from dogs in the neighbourhood at night.
Nice, but not extraordinary, view. Attentive staff. Space in the room. Good location - just a 300 LKR tuctuc to downtown, but away from the crowds and street noise.
Stayed in January 2024
Reviewed: 17 January 2024
Misztela
BelgiumClose enough to walk within 15 mins to city centre but on a hill and offset from the noise and business.
Stayed in January 2024
Reviewed: 15 January 2024
Lizziy
New ZealandVery dated rooms.
Breakfast was good
Stayed in December 2023
Reviewed: 5 January 2024
Nevin
Sri Lankaseems Air conditioning machine is not compatible with the room.
Foods were delicious and those chefs are best among others, and they got a matching waiter to serve the table who also did a fantastic job.
Stayed in December 2023
Reviewed: 27 December 2023
Shailesh
IndiaService response, breakfast
Facilities, location
Stayed in December 2023
Reviewed: 22 December 2023
Rob
NetherlandsMonkeys on the balcony. I had to keep doors and windows closed
Clean decent hotel
Stayed in December 2023
Reviewed: 18 December 2023
Satyaki
IndiaIt is a little far from the city centre. So, going to Kandy Lake is little difficult. However, if you spend some money, you can easily get Tuktuks.
The room was very spacious and well lit with natural light. That was my priority while booking the hotel. It met my expectations. The staff was very friendly and helpful.
Stayed in December 2023
Reviewed: 18 December 2023
Liyanamana
Sri LankaMirror set-up : could be arranged with better lighting conditions
Stayed in December 2023
Reviewed: 17 December 2023
Nikhil
IndiaThe staff was great and helpful in all the way possible. Helped us with our stay and guided us for things to do around the city. Very polite and attentive too. Value for money for sure.
Stayed in December 2023
Reviewed: 10 December 2023
Dinusha
Sri LankaCalm and quiet atmosphere Clean rooms and bathrooms Friendly staff
Stayed in December 2023
Reviewed: 10 December 2023
Vihanga
Sri LankaAC Remotes didn’t work, Location was tough to l navigate on google maps, TV Channels didn’t work
Clean, Friendly staff, Amenities were all functional, Great value for money
Stayed in December 2023
Reviewed: 7 December 2023
Lacie
United KingdomGreat location, delicious food, wonderful staff. Rooms require a bit of maintenance but are pretty clean.
Stayed in December 2023
Reviewed: 5 December 2023
Diana
GermanyGreat view and location, friendly and helpful owner and staff. As we preferred Sri Lankan breakfast, they made typical breakfast especially for us.
Stayed in November 2023
Reviewed: 25 October 2023
Theja
Sri LankaBalcony
Location is fine
Stayed in September 2023
Reviewed: 25 October 2023
Tariq
Sri LankaI found very little to fault during my experience. While I thoroughly enjoyed my stay, I believe there is room for improvement in terms of the decor.
I was happy with the English breakfast the hotel provided during my stay. It had all the classic elements. The comfort of the room was exceptional, and the room was clean too. It's clear that the hotel takes great care in ensuring a pleasant experience for its guests. I couldn't have asked for a better stay.
Stayed in September 2023
Reviewed: 21 September 2023
Megan
United Kingdom-wifi a little dodgy -fan was broken but a.c was perfect -apart from that all amazing!
-very very lovely staff. always willing to help :) -lovely restraunt with a really good selection of food, breakfast was amazing -comfy bed and nice view from room
Stayed in September 2023
Reviewed: 13 August 2023
Philippe
FranceSometimes issue with wifi at night when there are people
Thé hôtel was fantastic, very well located, and thé personal attentionned
Stayed in August 2023
Reviewed: 9 August 2023
Jessica
NetherlandsNice breakfast, great view!
Stayed in August 2023
Reviewed: 8 August 2023
Glenis
AustraliaThe fan and AC were noisy so had to be turned off several times.
The staff were all very helpful and friendly and one of our rooms was upgraded. The rooms were very clean, spacious and as presented on the website. New batteries were supplied immediately when the safe didn’t work. Lovely fresh fluffy towels!
Stayed in August 2023
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