Spring hill estate bowalawatta Heerassagala, 20000 Kandy, Sri Lanka
#42 of 212 hotels in Kandy
Guests' ChoiceBased on 122 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
8.6
Facilities
8.8
Staff
9.4
Value for money
8.6
Free WiFi
8.5
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End of dialog contentReviewed: 5 October 2022
Mohamed
United Kingdomincline too sharp , slippery . A proper road way motorable inside the property to get to the. cabins would be good .
forest setting , lovely lay out friendly and attentive staff
Stayed in October 2022
Reviewed: 13 May 2022
Shi
United Arab EmiratesNo specific big complaints to call out.
The host gave us great recommendations about the area and activities. We wanted to take the train from Kandy to Ella, but the host recommended us to get a scenic trip to Nuwara Eliya and then take the train to Ella from Nuwara Eliya. This was an excellent tip. The kitchen offered familiar European food at a good quality, which is nice if you want a change from local food (but they also serve good local food made by locals).
Stayed in April 2022
Reviewed: 28 April 2022
Rayan
United Arab Emiratesthe food is very delicious
Stayed in March 2022
Reviewed: 17 April 2022
Iris
GermanyA wonderfully situated place in the jungle. You hear nothing but the birds in the morning and evening. The rooms are wonderful. The food is great. The outdoor area has suffered a bit in the Corona time, but this does not detract from the charm and comfort of the whole complex. The best thing, however, is Fabrice, the owner. Together with his wife, he is a wonderful host who takes fantastic care of his guests and their well-being with dedication. He is one of the best experiences of our holiday. We actually planned to organise ourselves from location to locations. This called Fabrice into action. He really liked it to completely organise the rest of our trip in two days, hotels, a wonderful driver and a few tourist highlights, including negotiated special prices and an airport transfer for our trailing son in the middle of the night. Unbeatable service. A travel agency couldn't have done it better. And everything was great and went smoothly. A very wonderful person in a very special place. Fabrice, we thank you so much.
Stayed in March 2022
Reviewed: 16 April 2022
Nicole
United KingdomWe were, unfortunately staying at the hotel during the time of unrest in Sri Lanka, resulting in power cuts and food shortages, handled well by the hotel staff.
We were welcomed with open ar.s by the family who owned this hotel, but the food was amazing, like nothing we have experienced in Sri Lanka, A Sri lankan French fusion, good wine, kind people what more do we want.
Stayed in April 2022
Reviewed: 14 April 2022
Steph
United KingdomAmazing hotel tucked away in the forest - you forget how close to city life you are! The rooms are spacious and although we didn’t have enough time there (we wish we could have stayed an extra night) the pool looked fab! Super friendly hosts and very talented chef :)
Stayed in April 2022
Reviewed: 24 March 2022
Holly
United KingdomThis is a beautiful place away from the chaos in Kandy. The food is very tasty if you want something different from traditional Sri Lankan dinners. Fabrice and our tuk tuk drivers that he recommend were lovey and very knowledgable!
Stayed in March 2022
Reviewed: 23 March 2022
Magda
Czech RepublicFriendly staff, great french cuisuine, jungle flat.
Stayed in March 2022
Reviewed: 18 March 2022
Iljavannetten
NetherlandsSoms of the pictures don't quite match what it looks like now. The porch by the pool really needs a renovation.
Very nice hotel near Kandy. Staff is super friendly and welcoming. The hotel is a bit remote which makes it nice and quiet. Breakfast was very good!
Stayed in March 2022
Reviewed: 16 March 2022
Nataliia
UkraineIt was comfortable, friendly and solitary.
Stayed in February 2022
Reviewed: 11 March 2022
Amanda
United KingdomFabrice is a friendly and charming host who made us feel most welcome. We took advantage of suggestions he made with our travel plans and we are so pleased we followed them. The food was fantastic - I haven’t eaten food of this quality for years and finding it in Sri Lanka was a highlight of our trip. if you stay at this property ask Fabrice to organise Isuru as your tuktuk driver - he is a brilliant, informative, happy and friendly guide who will make you smile all day!
Stayed in March 2022
Reviewed: 8 March 2022
Emma
Germanythe pool and front porch area could use some work (does not look like the pictures anymore) the pipes in the bathroom were old and therefore smelled a little bad
super friendly and helpful owner who organized really cool tuk tuk tours for us good western food delicious breakfast
Stayed in March 2022
Reviewed: 24 February 2022
Vigintas
LithuaniaNice owner, quiet location, good place to relax.
Stayed in February 2022
Reviewed: 23 February 2022
John
United KingdomLocation is spectacular in the forest, The host and staff are attentive and helpful, Food, all meals served with style and quality
Stayed in February 2022
Reviewed: 22 February 2022
Damian
ItalyNothing
Great place in the heart of a jungle. Pool was so refreshing. Owner is a true gentleman.
Stayed in January 2022
Reviewed: 16 February 2022
Eric
GermanyThe owner and his family were very nice and welcoming. He always helped us with transportation and useful suggestions for our trip. Especially our 2,5 year old son enjoyed the big beautiful garden and the minigolf course. There are many animals and plants to see as the areal of the hotel is very big. Perfect for children as they can discover so much and are still safe. Also the food is very good! They help with any wish anytime. Perfect start to our trip around Sri Lanka.
Stayed in February 2022
Reviewed: 25 December 2021
Patrick
SwitzerlandCosmetics: The main porch/veranda could use a do-over.
Everything Mostly how the staff, especially the manager, Fabrice, helped us in any and all regards.
Stayed in December 2021
Reviewed: 6 May 2024
Lianne
IndiaThe food was passable but overpriced. Breakfast was very limited. lunch was disappointing. With the location being so out of the way you are forced to eat at the resort. The owner was a bit temperemental in his interaction with us
The setting by the pool for the dinner was nice.The owner was accomodating in allowing us an earlier check in
Stayed in April 2024
Reviewed: 5 May 2024
Wedahitha
Sri LankaThe owner Fabrice wasn't the best host. His aggressive style of talking made us uncomfortable. expected much better managing with the ratings this place had.
The rooms were comfortable with a relaxing atmosphere.
Stayed in May 2024
Reviewed: 4 April 2024
Nicola
United KingdomSwimming pool area was not inviting with no sun loungers. Also one of our rooms were not cleaned and towels not changed for two days. We stayed three nights and on returning to hotel on the second evening at 9 pm as Fabrice was not around we found it extremely difficult to get a beer/wine before going to bed. This was resolved after about 20 minutes but felt not relaxed and had to finish our drinks quickly which meant going to bed earlier than we wanted as staff sat and watched us having our drinks.
Room was lovely with great shower. Very comfy beds. Addition crazy golf, darts and boules a nice added touch due to remote location. Breakfast very nice and Fabrice brillant at organising transport and extremely helpful. Nice touch you could pay in US Dollars.
Stayed in April 2024
Reviewed: 16 March 2024
Meirav
Israelthe location is far away from the city. it's nice if you want to be secluded in the jungle. unfortunately our room had a moldy smell, we didn't say anything so we don't know what would have been the reaction.
the jungle around the place is beautiful and very relaxing and the staff was lovely. the manager even sat with us for a while and was very nice and welcoming.
Stayed in February 2024
Reviewed: 1 March 2024
Samuel
Switzerlandbut why did we leave earlier? first of all, a lot of people write in their review that this place is 15mins from the city center. if you really want to reach - let‘s say the lake - you should rather expect like 30mins. and this is only after waiting 15+mins for a driver, if there even is one that is willing to drive all the way up there (a lot of PickMe drivers cancelled on us when they saw our location). speaking of getting there, if you travel with a rented car on your own, expect some dark and un-paved streets. secondly, when we arrived absolutely nobody was there to welcome us. after a few minutes we found the entrance on our own, where we met a staff member who couldn’t speak any english but guided us to the reception area where nobody was ever seen (during the entirety of our stay). we were then welcomed by the french owner and shown our rooms. they were not what we would expect from a 4 star hotel. there is no safe, no phone, no fridge, no tv and really bad wifi connection in the rooms. the worst thing though about the rooms was the shockingly never before mentioned strong smell of mould. we only had breakfast at the restaurant (which was average at best) given that the menu only consisted of a lot of meat or fish dishes and sadly there were not many options for vegetarians. as mentioned before nobody was stationed at the reception desk and we couldn‘t even find any staff members all around the property in the afternoon. as you don‘t even have a phone in your room you also cannot call the staff. so we couldn‘t order any drinks or ask for the mini golf putters that were mentioned by the owner upon our arrival. all in all we just cannot understand all those positive reviews. the energy just felt off and for that price you can get so many better experiences in this wonderful country. to finish our review we want to mention the really unprofessional responses the owner gives to negative feedback by personally attacking his former guests.
the hotel is situated in a very nice tropical jungle. another positive: We wanted to leave earlier, the owner was helpful and refunded parts of our original booking.
Stayed in February 2024
Reviewed: 18 February 2024
Grzegorz
PolandLack of flexibility. It is impossible to have breakfast/sandwich/fruit when you want to leave early (in our case 6:30 in the morning) because the breakfast is served from 8 a.m.
Location - almost in the middle of the jungle
Stayed in February 2024
Reviewed: 15 February 2024
Lotte
DenmarkWe arrived to the property - and the door was locked, the lights switched off in reception and when the guy at reception opened the door, we thought we had gone wrong, he didnt seem to expect us. Just a note to the owner - a more warm welcome would have been nice :) The property is very far from Kandy, and because it takes at least 15 mins by tuk tuk to get to the city, you often end of eating your meals at the hotel. The food was average - and expensive, so although the stay was cheap, it ended up costing us more than for some of the other properties. We booked this hotel with high expectations due to high ratings - and the property failed because of that. Had it had lower ratings, maybe we wouldnt have expected so much, because the room is nice, standard and average, but fine - but because of the high ratings, we were disappointed. Lovely and nice staff, also the host.
Beautiful surroundings
Stayed in February 2024
Reviewed: 14 February 2024
Ehssan
GermanyThey charged us for a broken ashtray about 6€. And the normal is even not 50 cent because we asked local ppl. So be careful if something will break. The food portion are for kids and to expansive 18€ for 80g tuna and 7 chips and outside u pay 5€ for big meal and tuna. There was no fridge, no safe, no tv and no phone. That’s not a 4 star standard as we know. On booking was a option for half Pension and the owner told us at the hotel there is no option for that but an employee said before they have Menu for half pension. For us was the energy not good there.
It was on the top of the mountain.
Stayed in February 2024
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