The gym was nice but it could be better. A lot of noise at night sometimes coming from the hotel staff doing repairs or other clients.

The hotel is very central. The staff is very nice. The facilities at the hotel are good. The gym could be better equipped.

Stayed in May 2024

Not great having a railway line between hotel and beach but not really an issue for us. You would need to go a bit further up the coast if you are a beach lover. Hotel has an hourly shuttle (10 minute trip) to a bit of beach that belongs to them where you can get food/drinks in a nice setting. Still have to cross rail line but they have someone escorting you across at all times.

Loved this hotel. 3 restaurants, a bar with music, spa, lovely rooftop pool. My wife loved it so much I had trouble dragging her out into Colombo - said she had everything she wanted at hotel

Stayed in April 2024

Service was amazing, as were the facilities. Could not recommend this hotel more.

Stayed in April 2024

NA

Spacious rooms and a fabulous roof garden with infinity pool.

Stayed in May 2024

Very clean and good service

Stayed in May 2024

Staff services at check in counter, restaurant, Still can be better.

Location is good, easy to access. Nice view at the restaurant to the seaside.. Spa is great..

Stayed in April 2024

N/a

The rooftop swimming pool, breakfast buffet had lots of choice for different dietary choices

Stayed in May 2024

The foods at the Tides Cafe , it is not where try for the money and is doesn’t taste good . The buffets are very little variety compare to the buffet in other hotels that even with lower price .

The facilities especially the swimming pool and jacuzzi is amazing !

Stayed in April 2024

It worths 5 stars not 4

Stayed in May 2024

We felt welcomed by the staff, the breakfast had a wide selection, the location was very good with easy access to the city centre. The facilities/pool were in good condition

Stayed in April 2024

View from room was largely a construction site but could also see the train and sea.

Exceeded expectations. Facilities are top notch. The gym is one of the best hotel gyms I've used. Food is very good and fairly priced. Staff were very nice and helpful.

Stayed in April 2024

Nothing to say

Location… Great food Infinity pool And Scenic beauty

Stayed in April 2024

My shower on the wall it was broken and the A/C I couldnt turn it off

I liked the room and the pool

Stayed in April 2024

Pool, rooms. Breakfast.

Stayed in April 2024

The pool view was amazing. Staff was very friendly. Rooms also very clean and nice

Stayed in April 2024

None

Everything

Stayed in April 2024

Nothing.

Pool is amazing and bedroom was clean and spacious.

Stayed in April 2024

The strict requirements for cash bills to be without any marks or tears and not accepting older notes, which is a trend all over the country, were causing great discomfort. The fact that the reception was pushy by calling to ask if I'm going to check out, while there was still half an hour left and, but not asking if I needed help with my luggage. It took around 1 hr to reach the airport, contradictory to what Google says of 30 mins. It may take from 45 mins to 1hr 20 mins to reach due to traffic. The beach has to be reached by provided bus for about 10 mins, as the hotel is located in marina opposite the railway and the seaside.

This hotel is clean and it has all facilities needed. The infinity swimming pool has limited sunloungers, but the view of the city is beautiful. The staff is attentive and helpful. Money exchange rates are better than airport and other places around.

Stayed in April 2024

It’s one of the best places I have ever stayed. Attentive staff, extremely clean and comfortable, amazing pool. It was an ex excellent start to our Sri Lanka holiday.

Stayed in April 2024

Nothing

Great location, clean, positive vibe, good breakfast

Stayed in April 2024

Nothing

Lovely pool,restaurants,staff very helpful,shopping mall connected to hotel.

Stayed in April 2024

I lost my watch and asked a few times about it. There was no follow-up either way on finding it which would have helped me.

Every member of staff was polite, friendly and willing to help.

Stayed in April 2024

Not much! Some of the supper buffet options were a little overcooked and dry in our opinion (the chicken and cuttlefish, for example).

The room had very impressive state-of-the-art facilities, such as the lighting that we hadn't experienced elsewhere in Sri Lanka. There are many infinity rooftop pools in Colombo but the rooftop pool, bar and garden (complete with jacuzzi and steam room) area is the best of its type that we have seen in Colombo. The breakfast buffet was exceptional - the spread was very comprehensive and its presentation very inviting, pastries and cooked foods all fresh, aromatic, and tasty, we each had about seven courses. And the staff were very nice and thoughtful.

Stayed in April 2024

No replies to my emails request about cost of breakfast if I need to incorporate that into the hotel bill and no response on room upgrades.

Very responsive attention given when requested for assistance

Stayed in April 2024

The furniture is outdated

The view and the location, the pool is amazing.

Stayed in April 2024