When we arrived the pool was nice, on the third day it became murky, the last day it was better again. Sometimes the bars on the beach have parties that go late in the night - not the hotels fault.

It was the last 4 days of our travel around Sri Lanka and it was the best way to end our trip. The location is beautiful, right on the beach. I think all the rooms have sea views. The rooms are very spacious, the air conditioning was perfect, not pointed directly at you when you sleep (we hate that). It is nice to sleep and listen to the waves. We also had dinner 2 times and it was wonderful - you have to try the Sri Lankan curries! The beach is nice, long stretch, lots of surfers, lots of bars. The waves are huge though, so be careful with kids - there is baywatch and they look very carefully and immediately tell you if you are "out of your way". A nice beach for swimming and snorkelling (safe) is Hikkaduwa Beach (5min with tuk-tuk) - I haven't seen so many fish in my life! They seem to have lots of weddings in this hotel and it was beautiful to watch all the lovely dresses.

Stayed in March 2024

All are good. Food, Rooms and the location.

Stayed in April 2024

A little far from the centre. The chairs in the room were heavily stained. There is no lift and many flights of stairs.

Large spacious clean room with balcony overlooking the beach. Had water, kettle, fridge, and toiletries. Excellent breakfast. The best we have had in Sri Lanka. Nice pool area. Very comfortable, large, bed.

Stayed in April 2024

The inclusive breakfast could have been improved. We only received the standard 'milk' toast and a choice of eggs (boiled/fried/scrambled) with tea or coffee.

Deluxe Sea View room: Great view of the sea and beach. Really spacious room. Staff were friendly. Kids liked the pool and they could move between both easily Easy enough to get a tuk tuk to more 'central' area which was literally 7 mins away.

Stayed in April 2024

Two bedroom apartment 210 floor was not clean and nobody came to clean room till we came. Did not change the linen. Flying termites all over the bedroom and bathrooms. It felt so itchy.

Food and the envirnment and staff.

Stayed in April 2024

The only problem is that we requested for a laundry service - our clothes were sent for laundry to the third-party perhaps. When the laundry came back, my wife and I checked the clothing items repeatedly and found that we lost a black shorts and one sock. We reported the issue to the receiptionist and we were promised that they wil look into it and get back to us the next morning. However, we didn't received any information on that. Nevertheless, we let it go since we had to check-out that morning. I guess the guests need to be careful and remind the hotel to check and return each and every clothing item as it is. The hotel, on the other hand, can constantly check with the laundry service provider and make sure all the clothing items are returned to the guests.

Stayed in April 2024

Needed repainting and general upkeep. Limited breakfast. Toilets and shower area by the pool need to be cleaner. Need ear plugs at night due to three beach bars (next door) have very loud music until 3am. They should provide ear plugs.

Excellent location. Big room with great views and a big balcony (we have the sea view). The bed was comfy and very big. Pool was good. Beach access was great. Very clean room.

Stayed in March 2024

The wifi is very weak (or sometimes there is no sign) in the rooms and on the beach. If you have mobile net then it is not a big problem. Wiifi is ok in the lobby.

Nice hotel right on the beach. Perfect beach, close surfer place, the only hotel eith Draught Beer!!!

Stayed in February 2024

The staff weren't very attentive and the smell on our 2nd night in the hotel was awful

The beach area was lovely

Stayed in January 2024

Pool wasn’t very clean, but you could swim in the ocean instead. There was the smell of the grease on the hotel - coming from restaurant.

Good location, very good roty place No Name near to the hotel.

Stayed in January 2024

Maybe the area for improvement would be the toilets can be made into at par with the bathrooms in the rooms. then the pool being next to the kitchen may not be too appealing and relaxing to chill at. Other than these little things, we loved our stay here and made our stay in Hikkaduwa one of our favorites in our Sri Lanka trip.

loved its beachfront location and accessibility to restaurants both on the road side and the beach. although we were already very happy with their own restaurant so we didn't have to go that much to the others. Loved the seaview room option - although the rooms on the sides have some limitations compared to the bigger rooms in the middle of the floor. We also loved the bathroom in the room. The hotel is still relatively new (just 2019) and are still expanding with more afforable rooms (facing the road) Excellent customer service from check-in and during our stay. Downside though is no elevators, so better to just ask for help with luggages especially during check-out when they don't necessarily know when you're going down. they have the best stretch of beachfront i think with all their lounge beds in front that is free for use for all hotel guests. If ever you plan to repaint the building, I suggest make it white and blue (Santorini style) as it perfectly matches your brand - Refresh Blue! and it will definitely a big hit in the area :) Thank me later (and feel free to book my family a free stay haha)

Stayed in December 2023

Overall the property needs some renovation. Pool is quite small and dirty. The pool area needs more sun beds and plants etc to make it more cosy.

The property was right on the beach with lovely dining area and comfortable sun beds to relax but the beach is not suitable for swimming due to the high waves. Still there are lots of opportunities to take surf lessons. Rooms were quite clean, but we booked 2 rooms next to each other and one of them really needed some renovation - walls were dirty and some cracks on them. It also smelled bad. Beds were comfortable tho. Location is very good, close to many dining and shops. Tuk tuk available all the time and staff very friendly and helpful. Breakfast was good with different options of eggs, cereals, cheese, fresh fruit, tost, coffe/tea etc.

Stayed in January 2024

Nice and clean place. Staff is friendly and supportive. Recommended

Stayed in January 2024

The wifi only worked in the main lobby and our air conditioning didn't work after the first day, we also had a leaky roof but this didn't effect our stay.

The location was great, right on the beach and close walking distance to plenty of shops. Our flight was delayed and we didn't arrive until 5am and they happily accommodated this late check-in and were fast to respond to messages. The rooms were comfortable and a good size.

Stayed in January 2024

Baby cot had some dust which is something we didn’t expect

We liked the view.

Stayed in December 2023

There was no lift/ elevator. So it was a bit of an exercise to get to the room. One hotel wing is in the last stage of construction. There were a few stain marks on the towels, which they changed after informing the housekeeping.

The location, location, location. It has a private beach with sun beds that are free for the hotel guest Friendly staff. The breakfast was epic (Nothing fancy but it exceeded my expectations)

Stayed in December 2023

The food was not too great there and they could work on their services

It was very clean and bang on the beach

Stayed in December 2023

Nothing

Location exactly what we wanted. Breakfast could be a bit more imaginative. 😀

Stayed in December 2023

There were no slippers and toothbrush and toothpaste in the room(

Close to the sea,view,staff)

Stayed in October 2023

We felt very comfortable, the staff was very friendly and helpful, the entire hotel was very clean and the location was a dream. Unfortunately there was only a western breakfast but upon request we got a singalih breakfast which was a great ending for us. we'd love to come back

Stayed in November 2023

Bit of damp affection some parts of the property

Nice hotel, good location right on the beach and very friednly staff

Stayed in November 2023

I wish staff members would wear name badgers, it makes it so very hard to know with whom one is talking to.

They do Sri Lankan food very well, but this is the same allover. What is also true is that they do western food so very very badly.

Stayed in October 2023

Only some minor issues, bedside lamps were not consistently operating due to lose connection and wish the check-out time was alittle later than 11am. We wanted to have brunch and leave alittle later but not anything major. Overall experience was good. 😊

Very spacious rooms, food was exceptional and very easy access to the beach. Staff was very friendly and helpful.

Stayed in October 2023

Very friendly staff great room and fantastic view I will definitely go back

Stayed in September 2023